Great Staff, Great Selection, Very welcoming when I walked in. Wasnt over whelmed with pushy sales…read morepeople. they greeted me, asked if i had any questions, when I was ready I called them over. It was a great experience from start to finish. Love my new furniture

April is the true best, her store is always fun and inviting and the staff are very gentle and…read moreknowledgeable. I look forward to seeing them every time I come in and I've almost got my stuff picked out so I can write a grant towards outfitting my house. When I get it. Being homeless doesn't have to suck and because of folks like April and her very encouraging staff I have hope that I'll get into a safer place soon. We're going to need an air conditioner! Right now I am living in an ice locker pretty much and the chance to come into that store to dream of something better has been helping me a lot.

It appears to have gone out of business, at least the one in McHenry. It was an easy to access,…read moreeasy to park and friendly staff appliance outlet store. While we did not come to a deal, their prices were fair.

I bought a refrigerator online, after having the delivery date and time changed 4 times in 2 days…read moreit was finally delivered. It was immediately malfunctioning, and they have an "all sales are final" policy, so I'm stuck dealing with the manufacturer to get it repaired after paying $1100. Never again, American Freight will sell you broken items and quickly refer you to the all sales area final policy.

I brought two chairs to Elite in October for re-glueing and one for hand-caning. I was told it…read morewould take 2-4 weeks. After many phone calls and excuses, it is now 6 months later and he tells me he can't complete the work. I picked up my chairs today and only one had been re-glued. The other had not and the caning had been ripped off and a sloppy attempt had been made at starting the project. The chair is absolutely unusable and now I have to take it somewhere else to be fixed. I am hugely frustrated with how I've been treated and strongly urge people to go ANYWHERE else.

From the owner: Furniture Repair and restoration, Refinishing, Upholsteryread more

We had a great experience at this store! We went there on the recommendation from Puffy mattresses'…read moresite. Mike, the owner, is very knowledgeable about beds, mattresses, frames, and bases. We were able to try several beds and ended up with the Puffy we came in for, plus Mike's recommended movable base. Both were delivered for a good price by 2 men; the base and bed were set up and the old mattresses was removed. Highly recommend Mike if you are looking for a new mattress or bed! Dog approved!

Purchased our Puffy Mattress from 3515 Grand Ave, Gurnee Il. 60031. Got a great deal on the…read moremattress and adjustable frame. The Puffy is comfortable and it seems we are sleeping better than before. I recommend this company.

Lisa redecorated my entire first floor. She listened to my requests and worked within my budget…read more She used existing furniture and selected new pieces. The results are fantastic! I am especially in love with the window treatments. They are beautifully styled and the workmanship is the best I've ever had. Lisa is so easy to work with. I can't wait until I can start redoing the second floor.

From the owner: Off the Wall Interiors, established in 1985, is a full service interior decorating & styling…read morecompany dedicated to creating beautiful rooms, and styling your home to become a true reflection of you and your life~style. Our projects range from paint consultation, to selections in the building, remodeling & renovation processes, as well as advising in the planning stages, to complete top to bottom styling, furnishing and staging. Services we offer... Consulting Wallpapering Painting Specialty Painting & Murals Artwork & mirror placement and installation Accessorizing Re-upholstering Seasonal Decorating Staging Installation services for blinds & more We enjoy to re-purpose and re-arrange your existing decor to give your rooms a fresh new look. Creating a beautiful space doesn't have to be expensive. Products we offer... We specialize in products such as furniture, lighting, wall coverings, area carpets, custom drapery, shades, blinds & shutters, bedding and pillows, floral decor, artwork and accessories.

OUTSTANDING......ABT ELECTRONICS My 92-year-old mother's TV…read morewas no longer working. My mother is severely disabled and cannot leave the house unassisted. I called ABT and spoke with Lou (his direct # 847-954-4140). I did some research before I called and liked the Samsung 55." 4K NEO QLED, originally $1,297.99, on sale for $897.99. Lou stated, "They had a sale starting tomorrow (Saturday) and that he could sell it to me for $651.00." Great! Lou said he could have it delivered next Tuesday. I explained my mother's situation and asked if it could be delivered tomorrow, on Saturday. Lou said, "I'll make it happen." Now that is exceptional customer service! Josh Hoffman was the technician who delivered and set up my mother's new Samsung TV. Josh programmed the Xfinity remote to the new TV, and my mother accidentally hit something that made the TV verbally announce everything she did. Josh asked if she wanted that, and my mother said no. Josh was quick-witted and a comedian; he had my mother laughing. You certainly can tell when an employee loves their job! THANK YOU SO MUCH, LOU AND JOSH, FOR MAKING THIS PURCHASE GO SO SMOOTHLY AND ENJOYABLE FOR MOM!

Appliance shopping is almost as painful as car shopping. And I dislike both…read more I've purchased almost every appliance and tv in my house from Abt. I've been in my house long enough to replace the appliances I bought previously. Since most places that used to sell appliances no longer exist, I feel Abt is the lesser of the evils, better selection and employee knowledge than the big box stores. I don't usual have a positive shopping experience at Abt. I'm mostly ignored and always have to ask someone to help me. I only go to Abt when I need to purchase something so it's ridiculous no one approaches me. Luckily my most recent visit was a positive one. I had to buy a new dryer and didn't know which one to buy. Rodolfo Alvarez was the sales rep that APPROACHED me. Rodolfo was kind and a great listener, I told him what was important to me and he showed me my options. He helped me settle on a LG dryer that I wasn't expecting to choose, but based on what was important to me, fit my requirements the best. Another couple was listening in and based on what he said, I think they decided to go with the same one. I felt bad he couldn't help us both since he should have gotten credit for the other sale as well. I told Rodolfo next time I need something at Abt, I'm calling him. Five stars for Rodolfo! I knocked off a star due to all of my previous unpleasant experiences at Abt.