I came in to the Vernon Hills Illinois store to buy a daybed. The salesperson, Lisa, only had one…read more I then walked around the store myself and found a recliner I liked. Unfortunately, Lisa had no time to help me. The next day I contacted the store but again, Lisa had no time to help me. I did leave a message for the store manager to call me. However, "Taylor" did not return my call. I then stopped by their location in Skokie. They had the chair. The sign said $1650 was the price. But when the salesman rang it up, the price had jumped to $1730. A supervisor I called at the corporate level could not explain the difference. Then a customer service woman called me to say they quoted a chair with lumbar support. I did not ask for this extra feature. I was not told the sale was being rung up with the add on. I could not get the store to see what the problem was here. So I will not be buying from Penny Mustard. If you are buying there, double-check the posted price versus what is rung up. Something is definitely off with their selling practices In my opinion.

Friendly customer service. Helpful in answering my questions. We got exactly what we wanted.read more

Excellent service. After purchasing we found that the mattress as too firm. They replaced the…read morefoam with a less dense version which is much more comfortable for us. Sam, thanks for your help. Rich Janes

I just wanted to provide an update after four years to say, I still love my bed and it's holding up…read morewell! It's still very comfortable and supportive!! Thank you verlo!

We worked with Chris in the past and he was wonderful to work with again. Excellent customer…read moreservice, product knowledge and value.

never an issue as to what appliances and brand I wanted. the LG series hit all requirements. The…read morereal reason was the installation crew. The crew arrived on time and did a completely professional install. they were fabulous. Kudo's to the install crew

Amazing mattresses that you can also have re-done after years of use. Most mattresses you throw out…read moreand have to buy another once they become "canoes" after years of sleeping on them. However with a Verlo mattress, you buy it once and for a minimal fee you can have it picked up from your home and re- stuffed , cleaned and brought back to your home. Corey & Trevor picked up our king sized mattress and wrapped it up and brought it in to be serviced. Not only were they helpful with that, they also wrapped up our box springs and got them ready for a move for us. We were so grateful for the help they gave us.

Just replaced our Verlo mattress. Nothing wrong with it but seemed like we had it a long time and…read moreit was time to get a new one. Shocked when we looked at the tag and found out that we bought it in 1993. Not sagging or any issues. More than happy with how long we were able to use it.

Beautiful store with knowledge staff! They aim to please!!…read moreDon't hesitate on purchasing mattress from Bella Sleep.

Great customer service. Walked in need pool supplies. Helped me find what I needed 123read more

I don't understand the bad reviews for this place - Unless they're coming from competitors. Were…read more*regulars* because this place continues to impress me. Excellent selection of products, friendly and helpful staff and great prices.

Several weeks ago we decided to look for a bed for our Bedroom. We had some old beds that were…read moreadjustable beds, but were no longer in working order and the mattress's were very worn. We decided to drop in to this American Mattress Location just to see what was available and how much it would cost. We were very happy with the Representative, Mike Pahlow who took his time to explain all the different mattresses and manufacturers. He was very patient and not at all pushy. We finally decided to go ahead and purchase the one we liked the best, and Mike had it scheduled for delivery and set-up the next day. We were extremely happy with the Sales and Service of American Mattress and would definitely recommend them and Mike to any one looking for a great bed at a reasonable price.

Great experience buying a mattress with Aaron. Very knowledgable as he has been with the company…read morefor years. He listened to what we needed and kept us focused and in budget which was very improtant to us. He even helped to load it in the truck. I would go back for the customer service. The experienced info was also very helpful in narrowing what we would like. The store just moved from down the street.

Their "specialized installer" who was supposed to be insured as a subcontractor for Multimo,…read moredrilled into our building gas line. Turns out it wasn't true that he had liability insurance. Building sued us. Multimo's insurance never even bother to reply to the building's or our insurance. We are talking fire department coming and 7 apartment without gas for over 3 months. Shameful

I recently Purchased the Vetrino bookcase/Wall bed from Multimo Beds of Chicago. After doing some…read moreresearch online I wanted to stop by and see the furniture in person. Unfortunately the showroom is by appointment only, however once I called I was scheduled for a showing right away. The sales staff were extremely pleasant and helpful. All the furniture is very good quality. I highly recommend this store. I would absolutely purchase from them again.