My wife and I went to Mattress Firm at the Morganton Heights Shopping Center in Morganton, NC last Saturday. She always does her research before making a buy. We were met by one of the managers, a very friendly gentleman, Jason Reich. He knew his business! This was not a pressure sales pitch at all. We knew basically what we were looking for, but Jason, listening carefully to our needs, suggested three or four mattress sets for us to check out. He informed us of the things we should be looking for, was quite knowledgable in the details of the science of sleep, and we found the set that we absolutely love. And we got these pillows. Listen, you've never laid your head down on a pillow till you've tried one of these! They keep cool no matter what and are of exactly the firmness/softness that I love. I've NEVER had a better pillow! Being your best each day depends on a number of things. But certainly one of the most important ingredients is getting a good night's rest. You've got to go by Mattress Firm in Morganton for your next mattress/box springs set purchase. Tell them Jeff Lovitt sent you! read more

We finally decided to upgrade to a king size mattress. We've wanted to do so for a really long time. So when I saw that Mattress Firm was offering 0% interest for 24 months (length of time depends on how much you finance) We decided to go take a look. I'm so glad we did. Both sales man Jason and Tracy were very helpful. They answered any questions we had, made us feel welcomed to test out any bed we wanted, but most importantly they didn't pressure us like an old used car sales man (no offense) Jason our main sales man knew everything there is to know about a mattress and their accessories. Very pleased with our choice, would highly recommend to anyone shopping around. read more

I have had a California king mattress for 15+ years. It took up my whole bedroom so I wanted to downsize to a Queen mattress. George Rader was my salesman. I told him exactly what I was looking for and he was very helpful. He answered every question I had and was very knowledgeable about all the mattresses in the store. I will definitely recommend this store to others. Thank you for all your help George, you went above and beyond. Rachel M. read more

I had a situation where I needed a mattress by Monday morning and this was Saturday night. Bradley made it happen. He was very knowledgeable about the different types of mattresses and after he helped me choose the right one, he informed me it takes 3 days to order. After hearing my situation, he made some calls and had it delivered to his store the next day! Now that is customer service. read more

the folkes at mattress firm in morganton are super ,they don't try to push you into anything but they were very polite and helpful.I tell everyone about our experience and about our awesome new temperpiedic adjustable bed ,and pillows .thanks guys! Bruce & Laura Huffman read more

Wife and I have slept on a tempurpedic mattress for 10+ years. It was time to replace the mattress. We liked tempurpedic so well we chose to purchase another one. Jason was our sales person, he was knowledgeable about every mattress in the store. I definitely would shop at this store again and recommend this to others. Bill H. read more

Store manager greeted me as I walked in and was real nice.Spoke well and knew the product well.Helped me select the right mattress for me and the way I sleep.I am completely satisfied and would be a repeat customer.Love my bed and my pillow as well. David read more

From the moment we came into the store, we were taken care of. Most of our questions were answered even before we asked them. Jason Reich was friendly and very knowledgeable without being in any way pushy for his sale. We would recommend Mattress Firm to anyone needing a new mattress. read more

My husband and I were just browsing today, but ended up buying a tempurpedic! Tracy and George were most helpful with their knowledge of mattresses. They listened to us and led us in the right direction for what we needed. I can't wait till its delivered! read more

We would definitely recommend Mattress Firm to anyone who is looking for great service and great prices on mattresses! Jason at the Morganton store was so helpful and we walked out with exactly what we wanted. Thanks Jason! read more

My wife and I experienced great customer service late on a Saturday evening. So much so we ended up purchasing a Cali King cloud luxe breeze. We can hardly wait for delivery!! Thanks Tracy!! read more

Mattress Firm in Morganton, NC wonderful service and got a great King size Tempurpedic. Couldnt be more pleased. Very satisified! Sleeping like a baby! read more

Excellent service. Friendly, knowledgeable staff. Wife has back problems and they girded us to the best choice for her troubles. read more

Great Selection, Knowledgeable Staff, Excellent Prices, and Delivery as Scheduled !!!! Thanks for a great experience !!!! read more

We just purchased a new mattress last Sunday and Tracy Rader was very helpful and kind thank you for helping us!