UPDATED Richard, Manager of the Merriam store, made it…read moreright I went there to fill out a form. He recognized that they've made a mistake and have the corrected. A correction form was signed and sent to Wells Fargo. I will wait for next statement and see if interest will be dropped and interest charged paid before will be credit back to me. Appreciate their want to make it right and appreciate the apologies!!! Still one of the best shopping experience. All staff was very attentive and friendly. Just a gentle reminder, make sure to double check any offer you have the sign

No one greeted me or even helped me out. They did greet a couple when I was leaving. And they…read moreselection of items are very boring

I wouldn't exactly call this location a clearance center. The mattresses on clearance had all been…read morepreviously bought and returned by customers, and therefore came with no warranty. Discounted, yes, but not worth the trade offs. They had new mattresses but appeared to be overpriced and then on sale like most other stores. I ended up buying one from Mattress City in Olathe and happy with their service.

Mattress Firm is awful and so disorganized. Placed my order three months ago, had to call and…read morerequest another credit card be issued about a month ago. Come to find out, that representative changed my delivery date! So instead of sleeping on a new bed I slept on the floor yesterday (stores are now closed Wednesday and Thursday with no notice to people with outstanding orders). Had to fight for almost this entire day on the phone to get a mattress NOT the one I ordered! Because they found out it was out of stock before the delivery. Had to have a third party deliver that cost me extra money, had to carry it up the staircases myself AND told me I might have to put the base together myself! This all would have been included in my original delivery of my PLUSH mattress. And now I may need to go buy a mattress topper to even sleep on this FIRM mattress they delivered to me and SPEND EVEN MORE MONEY. Moral of the story- Mattress firm is awful. Save your money and more importantly your sanity and go to Nebraska Furniture Mart. This place is awful.

This review is long overdue! Back in 2021 we purchased a dining room table with chairs, new bed and…read moreframe. The bed still feels brand new 5 years later and the kitchen table is still beautiful/sturdy as ever. Safe to say the quality here goes a long way and you will get your money's worth! The guest service here is unmatched by any other furniture store I've ever been to. From the freshly baked oatmeal chocolate chip cookies and beverages when you walk in to employees all over the floor eager to help you find what you need or just to say hello. Furniture mall of Kansas is the Four Seasons of furniture stores because they really take care of you, especially at this location! In 2021 I was 8 months pregnant when we were looking for a new bed and I was dire need of some good rest. We got a super fancy mattress that stays cool and an electric frame, still sleep like a baby every single night to this day! Unfortunately, I forgot the name of the gentleman that helped us back then, but he was amazing and made sure we got the best deal for our money adding in two mattress protectors and free delivery. Last year around this time we got rid of our old living room set and I knew this is where I wanted to select the new one. Although, I do have to agree to an extent about the timeliness of the delivery is extensive...I almost hate to say it's worth the wait since these are pieces built to last. I have also snagged a glass bookshelf and a full body mirror to bring the new set together. To the female manager who called the other branches in Topeka and Lee Summit to get a product I saw online that the Olathe location didn't have in stock THANK YOU! I really appreciate your efforts to make it right even after I picked it up and my expectations were not met. I can't say enough great things about this location in particular, but I'll finish by saying If you are in the market for anything furniture this is the place to be! Disclaimer:just have to be REALLY patient for the delivery, may the arrival time be in your favor(:

Maybe assign one salesperson to you so all 15 don't approach you! I hate this. I just want to look…read moreand if I need help I will contact someone. I get frustrated when so many approach me and I'm just looking. Management needs to change their approach and more people might want to shop here!!!

My husband and I woke up this morning and were determined to purchase a new mattress. Bill M.'s…read moreprompt response on Facebook marketplace was outstanding and we were bringing our new bed home just a little while later from Blue Springs, Mo. Bill is a stand up guy and very friendly, no pressure. Very knowledgeable about the products he has in store. I will certainly recommend him to anyone in the market for a bed. I noticed he has some selection for sectionals and loveseats, too.

We were able to make an appointment easily and were very impressed with the shop and Bill! My dad…read morewas able to find a comfortable (and affordable) bed for his guest room in less than 30 minutes, that is a win in my book. Thanks for the great experience!

Great selection, fantastic service and good value for high…read morequality furniture. We've purchased several items and very happy with purchases.

Great service, Great quality furniture with reasonable pricing. Delivery personnel were courteous…read moreand efficient. Did a great job. Our purchase of sofa with matching chair and Amish rocker were custom made therefore took some time before delivery. Tim has been in business 40+ years and is so knowledgeable of the many manufacturers options/choices. So helpful for us to narrow down the options to get just what we wanted. The building is old but therefore no $$ is spent on a fancy location but gives customers quality furniture to choose from at a reasonable price. We had. a great experience with Tim Orman.

We've been looking for a new bed for awhile and had decided on a particular brand that Crowley…read moreFurniture carries. Our salesman Gage was helpful and knowledgeable about the particular bedding we were looking for. It took a couple of visits to gather info and get a feel for the bedding; during our second visit we decided to pull the trigger. Everything went according to plan the delivery drivers were professional and courteous and were on time, in line with what we set up with Gage. This is a top notch place with top notch personnel and products. I highly recommend Crowley for all your furniture needs.

My wife and I purchased a Tempur-Pedic mattress from Crowley Furniture and Mattress in Overland…read morePark. Our salesperson, Clint, told us the purchase included two free Tempur-Pedic pillows with a stated value of $400. When the mattress was delivered, the pillows were not on the truck. The delivery drivers said they would be dropped off the next day, but they never arrived. I called Clint and left a voicemail with no response. I texted him next and he replied that he would look into it. After several days without an update, I texted him again, I texted again to ask about the pillows and received no response. We chose Crowley because of the many positive reviews, so this experience has been very disappointing. Maybe they should take some money out of television marketing and put the money toward customer care.

My husband and I just bought a new mattress set from Mattress America and were so pleased with the…read moreexperience that I wanted to review them right away. Their products were quality, their prices were excellent, and most of all Kent, the salesman who helped us, was amazing. I had been prepared to have to try to fend off a pushy salesman, but we both felt like we trusted Kent and his judgement, so we were able to listen to his recommendations and actually enjoy the experience. And when he said he could deliver the mattress for us, it was just the icing on the cake. We will certainly be recommending their store to any of our friends who are looking to invest in a quality mattress.