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    Mattress Firm Cerrillios

    4.3 (6 reviews)
    Ultra High-EndMattresses
    Closed 10:00 am - 8:00 pm

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    Ashley Store

    Ashley Store

    1.8
    (36 reviews)
    1.6 mi
    $$

    Such nice staff at this location and what a gorgeous showroom. The furniture and groupings chosen…read morehere are top notch and really super reasonable. Went in to see if they could deliver some pieces to Houston, Texas and sadly found out that the stores are not connected to each other because they are individually owned franchises. Nevertheless, the staff at this location is very helpful in answering any questions you may have about any of their pieces even if you're not placing your order in their store. So classy. If you're looking for affordable furniture, make sure to drop in, you'll find an array of styles from vintage, to farmhouse to leather and everything in between. I wanted to buy everything I saw :)

    I had a very bad experience with this Ashely store, in Santa Fe, NM. I purchased a bedroom set (bed…read morewith nightstands) during a sale. The sales representative completed the purchase and provided me with an invoice and a picture showing the exact model and color of the bedroom set I chose. However, when my husband went to pick up the order, they tried to give us a completely different model and color. In addition, the bed had several scratches and damage. When we pointed out the issue and the lack of honesty, my husband returned the item and got a refund. Overall, the service was very unprofessional, and there was no honesty or respect for the customer. A very disappointing experience, and I will not shop there again."

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    Sleep Number

    Sleep Number

    1.5
    (2 reviews)
    0.1 mi

    Sleep Number mattresses are great, which is why I have purchased four of them over the years. No…read morequestion, I love them. So naturally when my parents needed a new bed I decided to get them one. Enter Jennifer, the salesperson at this location. She definitely had that slick used car salesman vibe going on, with a condescending tone telling me what I needed, a disregard for what I told her I wanted and a clear "I'm definately going to screw you on the price" feel about her. Like I said, I have four of them, so I didn't need to be told what I needed. I knew exactly what I wanted. It wasn't good enough for her though, as she continued to try to upsell me on things I didn't want, and made promises regarding when she would be able to get the bed delivered, which in the end she wasn't able to meet. She also charged me to haul away the old mattresses, but when the guys came to take them away they told me they couldn't do it with Tempur-Pedic beds because of the box springs. I advised them that if they couldn't take away the old beds I didn't want the new ones. They had to get their district supervisor on the phone late on a Friday night who said he would work with Jennifer on Monday to see if they could find somebody to come haul them away for me, but you know how that story was going to end up. Since I was putting my parents in an assisted living facility and I live in Arizona with a limited amount of time I could be there, I accepted the mattresses, and then paid a couple of sketchy dudes I found in front of Home Depot fifty bucks to haul away the old ones so I could be sure it was done. The TLDR version is this: Sleep Number beds rock. Just don't believe anything Jennifer says or let her upsell you. This happened four months ago and I'm still irritated about it. Buying a mattress and having it delivered shouldn't have been nearly so stressful. Buy one, but his the Alb store to save yourself the aggravation.

    So upset with them, I'm glad I didn't make the purchase. I went in specifically saying I needed a…read morebed immediately. She wouldn't show me a bed without getting my information and had me write it down. I assumed that meant she had immediate availability for me. After an hour trying beds, she tells me there is nothing available for delivery for 6 - 8 weeks. She wasted my time, so I left and went elsewhere to purchase a bed. Then the emails started. Then I am unable to opt of of their system and them sharing my information. I've called several times, and they say "you're not in our system", but I keep getting emails, and responses saying I cannot opt out. What a manipulative company. Stay away unless you want to pay too much, wait too long, and have no control over your personal information/date. The 800 number is no better than the store. No wonder they've had layoffs and reduced shareholder value and store closings over the past two years.

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    Mattress Firm Cerrillios - mattresses - Updated July 2026

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