I contacted Jay on a Saturday evening, he answered right away and we set up an appointment! He was…read moreinformative, honest and very personable. i Will go back to order more mattresses from him.

From the owner: Delivery, Finance Options, Shipped Direct to Home, Available by Appointment Only…read more

Ryan was smart helpful and and I got what was needed in 20 minutes. High value, great selection and…read moreterrific service!

I was in a bind. My bed was being delivered and I needed a boxspring so that the bedskirt could be…read morefitted properly. Both Amazon and EBay disappointed in terms of a reasonable delivery date. So I called this company in Torrington and the owner immediately took care of what I needed. Great service at a reasonable price. Do yourself a favor: forego the online buying and GO LOCAL! You will likely save money and time and angst. I certainly did.

This is the best furniture, we would rarely shop anywhere else…read more We have bought things in the past from much larger stores and have been disappointed or felt cheated. The folks at Furniture Plus are the best, knowledgeable, and friendly. There is a large selection at this store. For specialty items you may need to look on-line, they are available, but most items are well represented. We have bought a couch, a fine mattress, a great living room chair and other items, and are pleased every single time. There is no money wasted.

I just had the best experience with this locally owned furniture store. Excellent customer service…read morefrom start to finish, sales staff to delivery men were helpful, agreeable and went out of the way to help with an out of town, over the phone purchase for my country home. The delivery was fast and although the second piece was on backorder it came in this morning. Having been in sales for years, I'm very impressed with the courtesy and professionalism I was shown. The delivery men went out of their way to move my old couches for me and set up the new ones. I love the couches, they are pretty to look at and will be wonderful for entertaining! Thank you so much!

Great selection, competitive prices and the new couch and chair are very comfortable! Delivery was…read moresmooth and very professional!

I purchased a couch from Southworth's Wayside furniture store, 3261 Winsted Rd, Torrington Ct, on…read moreOctober 11, 2017. It cost $1799.99, $2073.77 with tax ,delivery and fabric protection. For the past 5 years it was used very lightly. Without incident, the frame broke and the cushions are sagging. I went to Southworth's Wayside with the Limited Lifetime warranty in hand. They said that covers only parts and not labor. They sent out a repair man who said it would cost $275 to fix the frame and that the cushions were all "shot". He said that type of cushion only lasts for 2 years. The interior of the couch is constructed out of plywood. I didn't want to dump more money into a poorly constructed couch and asked them to come and take it away for me. ( I literally live 2 miles from them.) They said that would cost me $100. At the price of this couch I expected it to last longer than 5 years! Do not buy furniture from Southworth's Wayside Furniture since they do not standby what they sell.

This is my second big purchase from the company. They are friendly, helpful, know their inventory,…read moreand overall are a pleasure to work with. I picked out a recliner at 3p on a Thursday and it was delivered the next morning at 10:30a. Beautiful. Easy. 10/10 would recommend.

Ordered a sectional and a reclining chair In the beginning of March and it just came in today July…read more30th and I am so happy with it. I know it took them 4 months to get it here to us but we are happy. The sectional is absolutely amazing and the reclining chair is perfect for him when he gets off of work.

Dave and the staff are honest and knowledgeable. Reasonable prices for great quality furniture and…read moremattresses. It is always a plus to shop local.

Helpful & friendly staff. Prices reasonable. No pushy salespeople!read more

I was looking for a mattress and stopped at Affordable Mattress and Furniture. Received Excellent…read moreservice and great price. I was even able to get same day delivery.

Horrible customer service. Went down the street to Mattress Firm and found a more affordable priced…read morebed with many more options !

I was looking for a zero gravity chair and went in with a chair in mind. Although I liked it when…read moreI tested it in the store, Jesse suggested that I try another chair that might be a better overall fit for my height, and he was right. They had a nice selection of styles, so I was able to find one that looks as great as it feels. Nothing beats being able to try before buying and the expertise of people who do this for a living to help guide you. 5 stars.

Who knew a stroll after dinner past this location would end up a real treat. My husband and I went…read morein after I saw the sign on the window about getting fitted for a pillow. I've been researching ways to support my sleep and just wanted to see what tangible options I could explore. The store is under new ownership and the new owners are the most pleasant people. Julian, Dee Dee are new to the area and were so informative and Juan from corporate also educated us. We were able to demo the leather Zero gravity chairs, the office chairs and then the massage chairs. There are so many options. We never think of our backs until there is an issue and I saw this place as a preventive as well as a supportive necessity. The value is an investment and my husband and I are considering our needs. He walked in tired and some foot pain and walked out saying he felt energized and no more foot pain after a short demo. I suggest people to stop by because you never know.

The "customer service" stops after the sale and they have your money. Better hope no problems arise…read moreas they won't care once the deal is done.

Top notch customer service is what I appreciate the most. Great experience buying our new…read moremattresses.

So happy with the service here. I actually went in thinking it was the other big company but prices…read morewere way better here. They also had 0% financing available which was a huge win. Also they had a large variety of furniture online they I was able to order as well. Ended up getting a nice mattress for my kid as well