The customer service from the owner, Mr. McKenzie, was atrocious. If I could mark this as 0 stars I…read morewould. My wife and I were shopping around for a bedroom set and happened to find a set that we liked from another store as well but with different prices. I inquired with the owner about their price matching policy since I found the set elsewhere for a lower price. He INSISTED that I was wrong and that he has the lowest prices available but made no gesture as to what his policy was. I brushed this aside and decided to call the other company (away from the other customers) to verify that I wasn't mistaken. After getting off the phone the price was indeed higher at the other store so I was prepared to purchase the bedroom set from McKenzie. Shortly after the call he pulled us aside and said that he didn't appreciate me making the phone call in front of his other customers (the closest one being 10 yards away and I was fairly quiet) and that he had the lowest prices around and that I didn't know what I was talking about. My wife and I looked at each other and told the owner that we would be taking our business elsewhere. We went back to the other store ready to pay more for the bedroom set only to find out I was correct and that they had a cheaper price. At McKenzie's, I was ready to unknowingly pay $300 more for the set, but because of his atrocious customer service he lost out on an almost $3000 purchase. I have never in my life had someone that insisted that I, as a customer, was rude and that I didn't know what I was talking about. I will never shop at McKenzie Furniture because of how the owner acted and I will advocate to anyone I know looking for furniture to avoid shopping at this place.

Scammed $1000 for a kids bedroom set ordered from catalog that would have been just as well if made…read moreof cardboard

Hello! I would like to give Best Mattress a shout out for excellent craftsmanship and service!!…read morePrices were average for less than quality elsewhere! I am indeed impressed with service, quality, value etc! All around 5 stars!! Everything regarding this company is excellent! They even offer a life long guarantee for no extra cost!!! Superb! Thank you all!

I purchased a mattress from Best Mattress on Devine Street over the summer and what a wonderful…read moreexperience! The sales associates were as friendly as can be and the process was so easy and convenient. The delivery men were just as wonderful!! The communication from start to finish was personal yet professional. I will purchase from Best Mattress again, and I continue to recommend them to others.

We bought bedroom furniture twice from this store in the last two years. The first time we got…read morefinancing through Synchrony Bank. We paid it off within six months. When we went to make the second purchase, the credit line had been closed, so we used the in-house financing through Acceptance NOW. The payments were high and we had 90 days to pay off the loan before major fees were applied. We managed to pay it off, but it was not a pleasant experience. I would shop here again but I would not use the AcceptanceNOW loan. Buyer beware. snap! finance is similar, but they seem to be more transparent about their loan product.

I went into discount furniture to compare mattresses and price. The salesman Matt was great to work…read morewith. No high pressure great product knowledge. I purchased a mattress from Matt and at a very fair price. Thanks Matt.

Great brands at a great price. Limitless selection through the store and online. the staff is…read moreprofessional and knowledgeable.

Kim Story is the BEST sales person ever! I was very nervous about making such a large purchase. I…read morealso get extremely anxious when I have to interact with people. But somehow, I was instantly at ease with Ms. Story. She did not hover or pressure me at anytime and was extremely informative. After my initial visit to the store, I returned a week later and purchased my new bed. Ms. Story was amazing and the number one reason I chose to go back and buy a bed there vs anywhere else! If you need a bed or want an upgrade - GO SEE KIM STORY!!!!!

Came in just to look around while our dog was in surgery next door. Incredible hospitality from…read moreeveryone! They let our daughter play with toys and were so kind after we explained the reason for our visit. Tested some products while we were in and am very impressed. Will only be doing business here for our mattress needs going forward!

What a great experience, I came in with a need and I left within minutes and received my delivery…read morethat day. Wow. This store has it all.

The showroom is not extravagant. But with beds, all you need is a place to try them out…read more There is a very good selection to try out. You can expect to be asked questions so they can steer you to the models that may suit you the best. We tried different firmnesses to help us decide. They will work with you on extras like mattress protectors and delivery. Overall, it is a great value. Check out different stores, but make this one of your stops. It will be worth your time.

We had an excellent experience with buying a new mattress and adjustable bed frame. When we walked…read moreinto Mattress Man we didn't know what we wanted at all. Lewis greeted us and let us try every mattress in the place. He was helpful and patient but not pushy at all. We picked a fabulous set and are sleeping on it now. It's so comfortable we actually look forward to going to bed now. Lewis communicated with me about arrival of our bed and set up a delivery date. Two helpful people delivered and set up. This is a locally owned business. Don't hesitate to go see Lewis when you are in the market!