I went in on a Sunday, had never been here before and was skeptical to be honest. I needed a good…read morefirm mattress at a good price and needed it quick! Within an hour & 15 mins ... I found mattress that I LOVE and it was delivered to my home! YES! ON A SUNDAY ... from walking in Mattress Barn Door to mattress in my bedroom ... 1 hr & 15 mins. I'm in awe of the excellent service I received here and am in love with my mattress. I failed to get the name of the wonderful lady who helped me but THANK YOU! I can't remember ever having such a good buying experience with ANY purchase, much less a major one. If you are looking for a good mattress at a good price. GO HERE! you won't be sorry!

Great prices on high quality new mattresses. The staff is very friendly and knowledgable about the…read moremattresses in the store. Marilyn helped us find a great king mattress. Would recommend visiting to try out the mattresses in person.

There is SO much to choose from! Walked in and didn't think we could afford anything after seeing…read moresome of the price tags... Someone caught us right before we walked out. Asked what we were looking for, we said we didn't think we could afford them. They kindly told us they have SIX floors of furniture and asked what we were looking for. We needed something that rocked and reclined and plenty of padding. Brought us to a different floor and OMG. YES! So many to choose from unlike ALL the other places we have looked at. So much wasted time! I wish I had come here first. They had lazy boys that were out of our price, but so many that were perfect or even under what we were looking at! Don't go anywhere else! Kind people, not pushy in the least bit, family owned, mostly American made. My only complaint? Why couldn't we have found them sooner!?! Oh and free parking outback! Beautiful stuff too!

High quality furniture along with professional & knowledgeable staff. WIN!…read more I've been shopping here for years.

I paid for a bed, mattress and platform - over $1600.00 on February 15th. Was told that day before…read moreI purchased the bed and afterwards that it was in stock and that I could have it in 5 to 10 days. Today is March 18th (23 days) and I still don't have my bed plus I have not had a phone call updating me on what's going on. I finally called. Even though all was in stock, I am told that not all pieces had shipped together and the store is still waiting on the platform. I am very dissatisfied. I have been more patient than most customers with this store. I am to call back on Monday because the owners are out of town and they are the only ones that can approve a refund. I definitely want a refund. I'll shop elsewhere.

Great experience, will definitely go back. The salesman was very knowledgeable and not pushy at…read moreall and spent a lot of time with us.

I had a great experience with Bernard and Victoria at the Macon location this morning. They were…read moreprofessional and friendly. My delivery was done the same day and way earlier than I expected. Thanks so much!!!

Stay away from this store!!. They lack customer service, poor delivery policy and the management is…read moreoutright unprofessional. I waited for a delivery all day on a Saturday. They called at 6pm to say the driver had a flat tire. Then after speaking with the manager thinking he would try to accommodate me for another delivery date. He made a snide comment to me saying "well nobody told you,you had to stay in the house the whole day". I refused to make another delivery date and called the finance company and cancelled the entire contract. I'm old school! Customer service is s must to build business and trust!! Shame on you American Freight.

My husband and I stopped in this store as recommended by a family friend searching for one…read moreitem...needless to say we left with several items purchased. AJ and his staff are absolutely amazing...excellent customer service...definitely gained a customer for life!!

Horrible mattress. I bought a $500 mattress set that isn't even worth that much. A bed should last…read moreyou a good while but it's only been 5 months and you can tell where I sit down before I lay down. I had to lease it because I couldnot pay it and the contract said $630 and the lady who helped us out did not explain to me why . we couldn't pay it off within 3 months so now I'm stuck paying with interest rates plus taxes for each payment, now I'm going to end up paying about $850 for a bad mattress . Bad Service. Bad leasing company. Bad Mattress!!

Matterss Frim on gateway in macon is great Vanessa Vila was very helpful and knowledgeable. She…read morehelp with getting what i needed delivered to her store due to not having it in stock at her store. She is also very nice on the eyes.

Bummer service. Went in with my husband initially to look for an adjustable bed frame for my dad…read more We were greeted by Brian. Felt like he was selling us a car. Even though they had a decent price we left because of Brian. It felt as though as soon as we told him we were looking for budget friendly he moved on to someone else. We returned later with my dad to purchase. Every time I asked a question I was dismissed. I had to repeat my questions and ask for a written warranty. It was unfortunate. Maybe he was having a bad day but here's some advice, don't judge a book by its cover, Brian. Also, I recommend you treat a woman with respect. We purchased this time but I will never step foot in there again.

We have furnished nearly our entire home from Rooms To Go…read more DO NOT WORK WITH TERRY (middle-age man). He helped us multiple times and each time I didn't care for the way he spoke to me but this last time he had the nerve to literally wave me off (shoo me away with his hand) and said, "your fine" to dismiss me. This is after my husband and I were literally speaking to another sales associate, whom we were already working with for a few days. The misogynist, Terry interrupted us by walking between us and started talking- like who are you?! Who does that? Gross behavior. The other associate apologized to us profusely. He lost the sale for the entire business. The reason we did not want to work with him again before this incident is his lack of integrity; all he cares about is his commission. Not one bit of truth will spoken by this poor excuse of a man and sales associate. I will continue telling everyone I know not to work with Terry and to take their business elsewhere.

If you need to decide what furniture you should purchase, Jimmy Pierre would be your go-to person!…read moreFrom the moment I stepped into the store, Jimmy made sure to make me feel welcome and answered any questions I had. He provided advice on bedding and financing options and made the furniture buying process a breeze. His own personal experience with furniture made me feel more confident about my choices and more excited to use my furniture once it arrives. My mom and I are very thankful to have purchased furniture through Jimmy.

Quality is #1 in Havertys furniture and Service is tied at #1! I continue to shop for my furniture…read moreat Havertys because of the people and furniture that is made for a lifetime. My Louis Auguste Moreau (French, 1855-1919) bronze "Bucheronne" is magnified by the "Sands of Time" wall art I purchased from Haverty's. Havertys is a destination place for me!

Wow, the service you receive at Havertys is the best I have ever had when shopping for furniture…read more They let me shop but was there when I had questions. Their selection was perfect for what I have been looking for. Good prices for the quality. It's why I will only buy from Havertys. The clearance area has some great deals too. I was able to furnish my entire living room and found some beautiful artwork that had been marked down and got it for a steal. I love this store!

They marked me down for store pickup and now more than a month later I have to wait another week to…read morereceive my furniture not going to have new furniture for Christmas guests I'm fuming mad and will be requesting a refund because they're getting my money after the service I have received! "0" stars

*Earliest delivery was three weeks away. *Delivery ran way…read morepast the window we were given and when we called we were told there was no way to tell when the furniture would arrive. *Furniture arrived damaged and after we reported it, they did nothing and we had to keep calling back until finally they came out to repair it. *A FULL year later, the damaged item is still not fixed. I will NEVER buy from Ashley Furniture again.

I won't return here again...these people don't value your time and don't mind wasting your time…read moreeither....I bought a mirror from here, was told it would be available for pickup on monday...i arrived on monday about a hour before they closed, and it took them way too long to even acknowledge I was in the store, when they finally decided they would help me...I told them I was here "to pick up my mirror"......It took them about 5 minutes to go to the back to get it b/c they were too involved in finishing the convo they had going before i came in....after about 15 minutes of looking for the mirror in the back area of the store.....they then come out and reluctantly tell me the mirror "is not there", so i immediately ask for a refund, and was then told "our systems are down, so we cannot give you a refund right now", at this point, i'm seriously getting pissed.....after about another 20 mins, the manager went to the back, and FINALLY refunded my money....they are unorganized, unprofessional, and a utter mess....go to Loosiers, trust me!