Ron was so helpful when helping me buy a mattress! He was very informational and educational when…read morehelping me pick the perfect one. The entire experience was 5 stars!

Ron is fantastic. Very straightforward and knowledgeable! Best place to buy a mattress in the…read moreParkersburg area. No delivery fee. We are very happy with our tempur-pedic.

So first off, let me say that the furniture is good and the prices are okay here. Where I am…read morerunning into a problem is getting the furniture that I paid for. I purchased a sofa and loveseat from this store on 12/18/2020. They told me that, due to COVID-19, they are out of stock and told me that the love seat would be delivered on 01/27/2021. I actually got that on time. The sofa, however, they told me would be delivered on 02/23/2021. Mid-February, they called me and told me that they were pushing it out to 03/19/2021. I told them that I would not be available on that day because, ya know, people have to work for a living. The next day they have available is 03/24/2021. I said fine, what time? I get off work at 8am and want to make sure I'm home in time to get it. They said, "Well, that's 3 weeks away and we don't route trucks that far out. The warehouse will call you on that Monday and if you're not free at the time they give, you'll have to reschedule it." Seriously? You have already pushed this out a month past your original time frame and you're telling me that you can't give me a time frame for delivery? Now, if I don't stay home all day to make sure I'm here when you deliver it, I have to reschedule it for even further out? I paid $1,625.91 for this set. Now that they have my money, they don't want to deliver on the promises they made to get it to me in a timely fashion. This was a new setup for a new place and I have been without a living room suite for over two months now. The salesman was nice, the furniture quality is good, and the prices are okay. But, if you want your stuff in anywhere near a decent timeframe, I'd suggest that you shop somewhere else!

ordered and got a credenza and sides . Never got a email or nothing. Never said we had to put it…read moretogether it came in 3 boxes. Delivery was dropped off in middle of driveway not even at the house.My wife has heart problems and I have cancer. Had to get help to get it to house now have three boxes laying on floor and boxes are ripped from delivery. This is by far the worst experience ever had and will tell all about it so no one else gets this treatment.

Tony and I finally made it to American Freight and we bought our new Much Needed livingroom suite…read more After about an hour of walking around and trying every livingroom suite out, I found one I fell in Love with. Tony and I was wanting a sectional but we fell in love with this one. Normally, we like Browns or Tans, and this time we went with Grey. Justin helped us and we were able to get it the very next day. I am in love with it. The place was large and very clean and the staff very friendly and helpful. Would definitely recommend and go back for any furniture needs.

If I could give zero stars I would! we have had the unpleasant experience of dealing with this…read morecompany regarding a leather sectional sofa by Parker House - a California-based company. Problems began in the first month! We got only excuses. Largely that Covid-19 was causing delays an parts, etc. So, we purchased it in May or June of 2021 and to this day Pugh Furniture has done NOTHING! They took our money and sent out a tech a couple of times but that's it! I remember when this company was noted for excellent products and services. No more! If you are looking for furniture give this one a pass. Go to Big Sandy!

If you are looking for low to mid quality furniture at super-reasonable prices, check out this…read moreplace. They carry new furniture in addition to lightly damaged furniture. Other high notes include their in town delivery deal and the super helpful and accommodating staff!

We had a great experience while picking out a mattress set for our daughter's college apartment…read more There was a wide selection to choose from, with very reasonable prices. The management was friendly, and very helpful as well. It's great to be able to support businesses in your small town too. Check them out! Great people-great experience! (And the even helped us load it into our trailer!)

From the owner: By appointment only to best serve you. Brand New, Brand Name Mattresses 50-70% off retail pricing…read more Contact us today to get yours. BoxDrop is a discount mattress store. We specialize in clearance and closeouts and buy directly from the manufacturer, passing the savings on to our customers. We run appointments out of our warehouse, eliminating the expenses of employees and an expensive store front. These factors, combined with great quality products and friendly staff, allow BoxDrop to create the best mattress shopping experience available. On Saturdays from 9:00 AM to 1:00 PM, join us for open hour! No appointment required.

John was amazing! He was informative and not pushy. Husband and I highly recommend.read more

It's comfortable and exactly what I wanted, makes it hard to get up in the morning tho lolread more

The salesman was polite and very helpful. The delivery time was quick. We were called two days…read moreahead with a two hour window, which was kept. Delivery guys were polite. I don't get the low stars due to delays in special orders that are most likely out of their control.

Regarding previous post 4/.18/25- they are refunding the difference in the price for the chair for…read morethe remote that wasn't there, so they did attempt to correct some of the problem.