great ice cream! Came in as soon as it opened and the young lady who served us was super warm and friendly! great vibe!

This place was popping when we went last night. I would've loved to get a picture of the outside, but it was so busy I didn't get the chance. The staff were extremely nice and ready to help, but my biggest knock is that you have to crowd around the ice cream bar just to see the flavors. They're not posted anywhere in the store, so when it's packed, everyone's trying to peek at the case at the same time, making it hard to move around. The sign also says homemade ice cream, but when I asked one of the staff if they make it there, they said no. That said, the ice cream itself was delicious, and they offer a ton of unique flavors (which is even more reason they should display them somewhere). I got key lime pie, which had little pieces of pie crust in it definitely the star of the night with a scoop of peach on the bottom, which was also very good. My girlfriend got black cherry on top, which had tasty little chunks of chocolate (my second favorite out of the four flavors we tried), and red velvet on the bottom. read more

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Matt's is the absolute BEST ice cream place in Golf Shores!!! Friendly staff, clean location & LOTS of choices!! You can't miss out on this place!! read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Definitely tourist-y. Ice cream isn't bad, and the building is adorably decorated with middle schooler's ice cream paintings. the counter was short staffed for the weekend, the line was long out the door at 10pm on Saturday. And for $6-8 for just 1 scoop in a bowl or waffle cone, 2 people adding up to $15-22... it's just very steep. Not unheard of for a touristy area, but quite expensive for what you get. read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Icecream is ok. Nothing special or outstanding. Why the low rating is the public bathroom. One room - likely to service patrons and staff. IT WAS DISGUSTING and clearly hasn't been cleaned in a long time. This grosses me out because I wonder if they don't care to clean their own bathroom, what is the likelihood they do a good job cleaning their serving wear or washing their hands. read more

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We went to this Matt's fairly late on Thursday for a treat. Matt's has ice cream, old fashioned hard and/or sour candies, and lots of chocolatey goodies, too. We ordered a hot fudge sundae and a single scoop of their Stellar Coffee ice cream. The hot fudge sundae was good, about exactly as you'd expect. The coffee ice cream was especially good -- plenty of coffee flavor and big swirls of sweet and slightly salty fudge. What really stood out about Matt's was the service! They were quite busy and only had one girl working there. That slowed down the process a little bit, but I was really impressed at how diligently she worked and how she maintained a positive, friendly, and helpful attitude. She never seemed to tire of providing samples, greeted everyone as they walked in, and thanked us for visiting after she rang us up. I didn't see a name tag or anything, but she really rocked it! read more

Matt's Ice Cream - Single scoop Stellar coffee in a cup - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

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This locally owned ice cream shop is very popular in this area with 2 locations in Gulf Shores. With ice cream especially It usually comes down to individual tastes and preferences but this is Alabama ice cream, not grocery store ice cream, that's handmade and creamy. Since my original review, in addition to the ice creams, they now have chocolates, candies, and indoor seating which is a nice addition. I've heard that when they first opened that he was serving the stuff and that there was friendly and professional staff with clean vibrant stores. But as I previously reviewed it's still understaffed, one person on premises, and it apparently a little overwhelming because the ice cream buckets were low or empty and the wait can be longer than it could be. The prices are comparable to all the other ice cream/yogurt/desert places and quite frankly I think that even Baskin Robbins and Dairy Queen are pretty expensive around here. But when you setup shop in a resort/tourist location where rents are off the hook expensive and you no choice but to charge a premium just to keep the lights on. Bottom line: It's good ice cream but it's expensive and the wait can be annoying but worth it. Open 7 days at noon https://www.facebook.com/MattsHomemadeIceCream read more

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Yum. Service was great and quick. A cute place with great ambiance. Chocolate cone for me and a raspberry chocolate for my wife. Both delicious. Priced fairly reasonable and they are generous with their scoops! Go here!! read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

We came here on a Monday late afternoon. The ice-cream shop is located on the 2nd floor in a complex with other shops. The parking lot can get full and we had to circle around twice to find a parking spot. The two associates were really friendly. They let us know we can sample anything we like. Their portions are generous and reasonably priced. The ice cream was good and I highly recommend coming here! read more

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Kind of expensive for what you get. Love the store though. Super cute vibes. Lots of seating. read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

This was a great spot to stop for ice cream when near the beach! It wasn't very busy when we went and the staff was friendly. I got a black raspberry ice cream and it was incredible. We went around 6pm, a few hours before close, and the store was already out of 3 flavors and waffle cones for the night. So if you're wanting full options, I'd suggest going earlier! read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

First off. They have Runts. My most favorite candy ever. The woman behind the counter was nice and attentive. Let us explore and was ready when we were. I only had a scoop of grasshopper but it tasted fresh and the waffle cone was great. Got some fudge to go. Smells great. Ice cream and beach vacations go hand in hand. You won't be disappointed in Matt's. read more

Lots of ice cream and chocolate varieties available. Friendly staff! The waffle cones were awesome!

The icecream was amazing, the service was fast. I enjoyed my time there, and loved the seating area. Will be coming again! Really good icecream!! read more

Matt's Ice Cream - all the different types of candy! and the lovely artwork donated by local 6th & 7th graders! - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

It was good with lots of flavor choices and generous portion. Learned that it is no longer made in house.

Really good flavor combinations in some of the ice cream choices. So many to choose from. I ordered a quart size to take home and it was $11. Super pricey for a local that would enjoy a place to go to enjoy a treat. Will have to stick with the grocery store and enjoy at home out on the deck. Really cute decor that kids will love! Overall, visitors (and locals) will love the ice cream and the cuteness of this place! read more

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Super cute store, and the staff was friendly. But the ice cream was kind of soupy, and not the best homemade ice cream I've had. It's in a little fun shopping area which is nice, but I hoped for something a little more, especially since the original store (just down the street) had so many good reviews. read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Delicious icecream. Very clean & welcoming environment. We got 2 scoops of red velvet & brownie batter. read more

Matt's Ice Cream - Brownie batter & red velvet - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

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I really enjoyed all of the flavors I tried. Each flavor was distinct and delicious. It was busy when I went, but the service was quick and the workers were friendly. I would come here again. read more

Matt's Ice Cream - left cone- cookie batter, key lime pie, banana pudding. right cone- cheesecake cookie monster, blueberry cheesecake. - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Ice cream was good, but $43 for 3 milk shakes was shocking. The young man working was pleasant and helpful, but it was close to closing time, so not overjoyed, which is understandable. We were the only customers in the business at the time. The business displayed lots of candy options, lots of ice cream and chocolates. Seems to be a pretty laid back atmosphere, but we didn't stay, we got it to go. read more

The best ice cream I have ever had. Don't let anyone tell you different. This is amazing. The staff is so kind and you can just chat away with them while they get your order. I had an amazing experience here and I wish I had one where I live. The environment and location make it even better. The line is long because this is the best ice cream in the world!! GO! read more

Overall solid option for small batch properly made ice cream, indulgent flavor variety, fun and friendly staff, but vacation prices. I love the cappuccino ice cream with health and felt as exquisite as possible afterwards. Would recommend for the real homemade ice cream types tho not as much for the money or offering all the options of Scoops. read more

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My wife and I stopped in here on a recent trip to the beach. They have friendly service and a wide selection of great ice cream. The atmosphere is nothing special, but the place is clean. My biggest complaint is that parking is kind of tight. I would definitely come here again. read more

Great, friendly staff and PLENTY of options. The ice cream is very rich and creamy. I tried the Brookie Dough and my wife tried Toasted Coconut. Mine was delicious, but I was disappointed in the fact that in my cup of two scoops, I only had two chucks of brownie/cookie dough. read more

This is Matt's ice cream's second location. I was surprised to see it had a 2 Star review but it seemed many people gave it that review because of long wait times. We arrived around 5pm and there wasn't a wait. There was, however, only one employee and he ran around taking our orders and working the cash register very efficiently. This places ice cream is top notch and I can see why it was voted the number one ice cream shop. You also definitely get your money's worth as they lob on a giant amount even for a single scoop ice cream. The employee was very nice and although I can see how this place can get backed up, I had a great experience here and would come again! read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Delicious, fun and unique flavors. The whole family enjoyed their choice. Recommend!

Delicious ice cream. We had the blue Cookie Monster ice cream which was good and the butter pecan was yummy. Lots of pecans. . Space to sit inside and outside. read more

Matt's Ice Cream - Seating area - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

First of all, it took about 3 minutes for anyone to show up at the counter when I walked in. Asked for a large chocolate malt. Girl says "We have 1 size and they are $14". I said OK. Girl says "We are out of chocolate ". I asked what about hot fudge? "Nope" I left. Why did I get the feeling that she just didn't want to make one? How does an ice cream store run out of chocolate to make a malt???? read more

While in the store, a lady in front of us found a hair in her ice cream. Then halfway through the cup, my mom found one in hers too. Actually wild and unhygienic. read more

Matt's Ice Cream - Ice cream with the hair in it - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Stop by after dinner, next door at the Original Oyster restaurant. The decors were cute and the services was great. They were friendly and have a great selection of ice cream, I believe all custom made in-house. The cones were fresh and crunchy. They have seating inside and outside, definitely will come back. read more

Matt's Ice Cream - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Terrible. They claim to be the best ice cream in Alabama. Nice try. Three flavors and all of them had ice chunks in them. The girls working there were pushy for some reason. Asked us three times what we wanted despite us telling them we were tying to see the flavors. Mind you, there was NOBODY behind or ahead of us. They acted like zombies, with no emotion, smile, thank you, or your welcome. Weird. I would have thought they were forced labor if I didn't know better. Skip this place. read more

Ice cream is awesome!! I had the Apple strudel with caramel and it tasted just like an apple pie!! The guy working was super nice too. Only complaint was the toilet was disgusting. We would be back, we just wouldn't use the bathroom again. read more

Service was horrible. Neither worker was friendly or accommodating. Milkshake was all milk and no ice cream. We visit this place every year. Was very disappointed this trip. read more

Ice cream was great but the bathroom and the dining area in general is nasty. This place needs to be closed down, wiped down, and re-painted. read more

This ice cream store is amazing! There is only one staff member that we ever see is there. She is very kind and great with kids! She can make almost anything you ask. She is so kind read more

Even though the line looked long, they were quick and efficient and did it all with a smile. The ice cream was delicious including the sugar free butter pecan. I should have gotten two scoops. read more

Really yummy ice cream! I got the hot brownie sundae and my boyfriend got the root beer float. We both really liked what we ordered. We were the only people in there at 6 pm which I found odd. It was silent in there. I expected music or something. Cute little shop. Definitely a cool place for tourists (like me!) to check out. Has indoor and outdoor seating. read more

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Cute beachy ice cream parlor decor. I think there were twenty flavors of small batice cream, creamy and flavorful. The coffee kind was excellent! Prices are quite high for the portion size that comes in a dish, and they add 50 cents for a cake cone and of course more for a waffle cone. Hard to say anything about the service when buying ice cream in January. :) Nobody else was there when we walked in (a group of four), but two separate family groups came in after we did and were also served quickly. Warning for parents: They have candy jars and glass fronted shelves of cookie/candy treats in full view of small children. :) This location has a long ramp or lots of steps to climb. This was an issue for our senior citizen companions. read more

This is the CUTEST, best ice cream on the beach! Such a colorful little spot for our family to grab ice cream on the last night of our vacation! We really loved the Peanut Butter Cookies + Cream! We will be back! read more

Matt's Ice Cream - My son approves of the cookies and cream! - Ice Cream & Frozen Yogurt Near Me - Gulf Shores, Alabama

Wearing a mask. Sanitized his hands multiple times between orders and customers. FINALLY somewhere in Gulf Shores being safe and caring for others. THANK YOU!!!! read more