We had an outstanding experience with The Move Crew! Jesse, JD, Tyler & Jakai turned what could…read morehave been a very stressful move for my wife and me helping our college junior move to a new apartment into an effortless event. Especially beneficial was that The Move Crew was able to store everything in their truck over a few days because the move-in time for the new apartment was delayed. They went the extra mile to take great care in moving some of the more delicate items like a rather large television, too. We would most definitely use The Move Crew again! Thank you so much.

We used Move Crew almost nine years ago and loved them for our move then and loved them for our…read moremost recent move. They are organized, efficient, and bring an excellent variety of supplies. They work with you as you transfer one home to another or in our case storage. Our crew Kai, Zong and Bob were awesome! I highly recommend this company.

Rico, Jay and Markus helped move me out of my apartment in Minneapolis down to my new house in…read moreApple Valley. They did a really great job and were super fast. Got the job done exactly in the estimated time frame. The only hitch was some parts from a piece of furniture that accidentally got left behind in the truck- the team sent me a message telling me it was there and Jayne eventually delivered the parts, which was amazing. I thought the service matched the value and would definitely use this company to move in the future.

We hired them to unload a UHaul for us. They did an excellent job! Jayne was very easy to work…read morewith. Very professional! I highly recommend! Great price, too.

Great crew: Jonah, Mia, & Abraham. They really worked hard and miraculously got our couch up the…read morestairs to 2nd floor. It wouldn't fit in th 1970s era elevator. You couldn't have more conscientious workers Thanks again!

My wife and I used this service last year when we purchased our house. We were sent 3 of the…read morelaziest people I have ever seen, they could not cube out a van to save their lives. My brother-on-law moved 3 trailers full of stuff, going back and forth from Hugo to Blaine before they even got to my house the first time, we all left at the same time. I think they were intentionally slow so they could charge us 4x's the amount quoted to me for an entire day (which is only 4 hours for them). They also broke multiple items, even with their "insurance" I was not reimbursed for anything. I also had to have them correct the contract 5 times before they actually got it correct. This company is horrible, if I could give them negative stars I would. This company is so crooked they are a circle! Response: your crew did not take an unpaid lunch break, it was included in the time they added to my bill at the end. They also very much pressure me to tip them because, as they put it, "This company does not pay us very well." Not only was I quoted roughly $1500, and it ended up costing me almost $5K for the service, I ended up tipping them because they know where I live and I didn't want anything to happen to my wife, and your crew took more breaks than they actually worked. Regardless of what you say, your company is crooked, incompetent, and needs to be put out of business. My next report is to the BBB!

I've used them twice and they're quick to respond, very flexible with their schedule, reasonably…read morepriced, and very communicative. They work hard and show true care for your belongings. It was easy to get a quote and they were sure to get all the information for accurate pricing. Very happy with their business and would use them again if needed in the future.

Very efficient and helpful. No damages. Jesse, Randy, and Tim were great! Highly recommend.read more

I had to move my stuff from my apartment while I was abroad and we could only communicate via…read morefacetime and email. The guys were so attentive with my stuff and managed to do everything in 2 hours and even FaceTimed me to see how everything looks. Great team and appreciate how they handled everything. Would absolutely hire them again!

The men who work for this company are angels on earth. I just hired them for the second time--they…read morehelped me move into my apartment two years ago, and out of it today. Both times, I was on the verge of an anxiety attack (I hate moving!). Both times, I was not as organized as I wanted to be, and needed some help with packing some piles into boxes (I do not know how to pack, I always make the boxes too heavy). Both times, they worked hard and got everything done fast, and were super polite and cooperative with my requests. They made the day go so smoothly, and I am beyond grateful. As much as I hate moving, I'm sure I'll be moving again, and I will definitely rely on this business when that day comes.

J'mere and Jesse were amazing help during my move. They were right on time, very professional and…read morepersonable during what I was anticipating to be a stressful day. They made it look easy and all my furniture arrived safe. Thank you guys again for all your hard work.

Michael and Noah were great; friendly, efficient, and on time. The price point is a little high,…read morebut worth it.

We were braced for a long, drawn-out grind of moving, but the Move Crew showed up on time and hit…read morethe ground running. Bob, Randy, John, Tristan, Jackai, and Tim were uniformly polite, informative, and professional -- and they crushed our move in about half the time we thought it would take. They treated our stuff with care, and helped us shift into our new home with ease. The pricing was more than fair (and in line with the estimate from prior to their arrival), with no hidden charges or irritating junk fees. We highly recommend The Move Crew!

Strong Females Beware:…read more This company decided the day before the move that he was not going to honor the price previously agreed to. This was despite reassurances that they would not be moving any additional items. When told that changing the price last minute was not acceptable, he didn't like my tone and decided to cancel the job, the day before the move. In hindsight, should have let my fiancé do the talking, he may have been threatened by a woman in charge.

We hired Metcalf for our recent move including packing and unpacking. Unfortunately we wete highly…read moredisappointed. For one, they charged us $2000 more than the estimate. We were told they try and get the estimate within 10% yet this is a 30% increase. We specifically requested an in person walk through ( versus a remote walk though) so they could actually see what needed to be moved to aid them in giving us an accurate estimate . A slight adjustment is to be expected but $2000 is extreme. It is not our fault they miscalculated. We would've gone with a different mover if Metcalf quoted us as much as they are charging now. It makes it seem as if they under bid to secure the job and then charge far more afterwards. Additionally, when we walked through the house after they packed it, several drawers in the kitchen had been left unpacked and totally full. Storage in the family room built in still had items in it. Also, we have missing items including fine dining silver (a wedding gift) and jewelry among other items. Lastly, one of the movers became very argumentative with us after he ripped up the plastic floor protector and refused to put it back down even though they were still moving boxes into the house. Even the other movers were confused by this man's behavior- it was very strange and totally inappropriate. On the plus side, most of the movers were very nice and hard working. The 2 gentlemen who came to unpack were exceedingly nice, worked hard and had great attitudes. Again, the list of the items which may not be replaceable is making this move very difficult. Moving is hard enough as it is, there shouldn't be major issues like these from a company that charges thousands of dollars to supposedly make your move easier . We cannot in good faith, and would not recommend Metcalf Moving and Storage.

Ryan took the initial survey and he was great, friendly, and professional. The day of the move…read morethere were two movers - one tall guy and another shorter guy. I never got their names. The tall guy was overall very abrasive from the start, while the short guy was always really friendly. One of the first things the tall guy said was that we wouldn't make the estimated time and he didn't understand how it was determined, etc... (spoiler: we made time). While moving, I heard a loud noise, like something falling down all the stairs. I asked if something broke and they said "nope, nothing broke." (See attached picture, showing broken piece off of an expensive table). When we finished moving to the new place, I tip handsomely (as I always do) and that did seem to change the tall guy's demeanor.

This company goes above and beyond! I moved from Minneapolis to Washington DC. While other…read morecompanies were quoting me nearly 3x as much and worse service, U-Pack came thru with a much better quote and unbelievable customization for what I needed. I hired movers in Minneapolis and loaded up the truck. Four days later, u-pack arrived with my stuff ready for my Washington DC movers to unload it. If I had one complaint (I don't, but /if/ I did,), it would be that u-pack won't help you on the other end of the transaction. If you're moving to a suburb or a place with a loading dock, you're 100% fine. I was moving into the city and needed to have parking for this semi, which proved very difficult since I didn't yet live in the city. Even so, U-Pack worked with me to find a visible solution and ended up storing my items on the truck for a few extra days until my parking permits could take effect. Final comment on this: on what was already a very challenging and stressful move, their dispatchers and drivers were a 6/5 stars. They were so nice and patient. I told one dispatcher the problem with parking and she said "you sound so stressed, sweetie. Don't worry, we'll find you a solution. Welcome to DC." I seriously would have hugged her through the phone if I could have.

Let's face it: Moving is stressful, but UPack made it so much better! They were responsive, on…read moretime, and beat the price on all of the competitors! Their policy of pay for only what you use is great - we had two ReloCubes delivered and only used one. No hidden fees or taxes, unlike Pods! Reading the BBB reviews of Packrat scared me away, so I stuck it out with UPack and couldn't be more satisfied. My ReloCube arrived well ahead of schedule and it was dropped off early in the morning. Just a word of advice though: When loading your contents, don't call to schedule your pickup until it's totally ready! They don't offer pickup windows. I asked them to pick it up at the end of the day (which they said they'd try but couldn't guarantee it) and it came at 10am - yikes I wasn't ready! Thankfully they came back the next day for no charge. Barb on the phone was really personable and pleasant. She gave me a suggestion on what to check out on my road trip and it was awesome! Thank you so much UPack I'll recommend you any day!