This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

Came in to get my tire rotation and safety check done and the whole process was efficient and easy!…read moreThe team was super helpful and got everything taken care of quickly. A bunch of awesome men working here--really appreciate the great service! K Way Auto!!

This location was previously Mike's Auto for more than 20 years, and was sold to the new owner…read more They provided consistently good service. The new owner is running things a bit differently, and I'm unsure of the experience of his team. Several of the adjacent shops recently closed and were still vacant. I'm not sure what the future holds for this building. Positives The new owner seems to be fully staffed. They check in your car and enter it into a database. They appear competent and efficient. However, I did not have any major repairs today. Today, I did an oil change and safety check, and it came out to a little over $140. ($30 for the safety check.) They seem to be relatively busy, and we have serviced all three of our vehicles here. It appears that they are set up to do most servicing and repairs. I will update my review if I need to do something other than an oil change. Negatives They accept credit cards, but I found out that they add a 3% surcharge. Unfortunately, I was informed about the charge as he was running the card. I offered to pay with my debit card, but he said it was too late. He simply tried to push the cancel button repeatedly and said, "Sorry." Suggestion For better customer service, he should have offered to do a refund and then use my debit card. Also, post a sign at the counter about new policies or charges.

Everything went smoothly - mechanic Devin was great - showed up to our place in Kihei on time, easy…read moreto text and schedule the initial consult and follow up AC repair work on our Subaru Outback. Overall a very easy experience. Mahalo nui!

The service at new era was quick , reliable , and knowledgeable. I'll be sure using there services…read moreagain in the future

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

I've been taking my cars to Brandon ever since I moved to Maui. He's worked on my 2002 Honda Accord…read moreand also my 2016 Honda Ridgeline. His prices are fair and his work is excellent. He does what he says on time and the work holds up. I don't understand the couple of negative reviews. He's always been lovely to me. I trust him with my vehicles and I would not consider going anywhere else.

I take all of my vehicles to Pablo, including my elderly parents vehicles. Honest, and excellent…read morework. I highly recommend! 5 stars all the way!

Pablo replaced all of our brakes within a few hours. Very honest saying that we didn't quite need…read morethem yet but we wanted to get them done. He knocked them out in a few hours.

Ill never go to have my tire fixed anywhere else. I did not know they patch ur tires for free…read morehallelujah on that. There very chill in there amd easy to deal with.

Ardin is the best and this is my go to spot! Definitely recommend!! The prices are great and wait…read moretimes are minimal!

Best of the best! I couldn't be more pleased having entrusted them with my Range Rover, they've…read moredelivered every time. This is the only place I will ever take my vehicles here on Maui! Five stars

They misplaced (lost) our engine plate upon service and the best answer was "how you expect us to…read morefind it around this big lot?"

I have been going to Mikes Automotive for all my cars needs for over 6 years. The people who work…read morethere are extremely kind spirits. I have always had an amazing experience there and have been treated with pure kindness. They are the absolute best. I am completely loyal to them. The new owner is an amazing guy. He exhibited pure kindness to me and helped me get out of a unexpected pickle with giving me quality help. Uncle is my absolute favorite and I honor the times I get his help. He always makes my experience enjoyable and I can not emphasize enough the kindness they share even hard at work in the heat of the day. If I could give Mikes Automotive 10 stars I would. They truly rock!

not so good experience I brought our car in because the check engine light was on. I was informed…read morethat the issue was just a faulty gas cap that needed replacing. I paid $130 to have the car checked. After purchasing a new gas cap, the light remained on, so I called again and was told it would turn off on its own after some time. Nearly three days passed, and the light was still on, so I returned to have it turned off. During a call prior to my visit, I was assured it was only the gas cap, and that everything else had been checked. They reset the light, and it turned off. Trusting what I was told, I used the car on Saturday (aug 24), only for the check engine light to come back on while driving, and then the engine suddenly overheated. I had to pay for a tow. Another mechanic checked the car and found that the check engine light was actually due to a defective coolant tube. I feel like I paid $130 your business for nothing, and unfortunately it feels like a rip-off. $130 is not an easy amount for us to come by, and I expected a more thorough inspection of the car. The towing fee was also a financial burden for us, as we live on a budget. I hope that next time, the crew will conduct a more detailed inspection, such as opening the hood and really checking to avoid missing issues like a faulty coolant tube, instead of relying solely on a diagnostic machine

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

I Would not recommend this shop to anybody. Came in for an…read moreappointment to get front brake pads replaced and was quoted $250. After having the car for 10min they came and told me I would need the whole front braking system replaced and gave me an estimate for $1200. I explained I only had the money to do the pads like planned and they outright refused to just change the brake pads. My options were either replace entire front braking system or have nothing done at all even though pads were very worn. I refused and took it somewhere else that happily installed just the pads and found the issue that was wrong with the braking system was just a stuck caliper pin, which was an easy fix just requiring some brake grease not replacing the whole entire front braking system like I was told I needed to

Walked in looking for a simple oil change quote on my Acura. Before I could even explain what I…read moreneeded, the guy behind the desk cut me off and said he doesn't work on those cars. No questions asked, no effort to understand, just dismissed me flat. The whole vibe felt unprofessional and uncomfortable. It honestly felt like he just didn't want to deal with me--whether it was how I was dressed or something else, I don't know, but it didn't sit right. I was ready to do business, and he wasn't even willing to hear me out. Wouldn't recommend.

Service, cost, communication all far above expectations. Can help you out even if you're not on…read moreisland. Highly recommended.