This man is so kind. My engine light came on as I was driving from one job to another. On Maui,…read moreit's hard to find a mechanic who can see you unless it's weeks in advance. Given his reputation, he was already fully booked. Yet, since it was an engine light notification, he let me come in as soon as I called him. He ran the diagnostic screen, found that it was nothing to be concerned about (probably a faulty sensor code issue), and sent me on my way. He brought me peace of mind without having to wait weeks for a mechanic to check out my car. I'm so grateful. Mahalo nui John!

Elite Auto is solid! John is an honest mechanic and stand up guy. Quality work and attention to…read moredetail. Will be back if I ever need anything worked on my car.

Couldn't recommend them more. Was looking to buy a used car and had them do a pre-purchase…read moreinspection. 10 minutes with a flashlight and he was able to recommend to me what the expected repair costs could be. Made me realize the car condition was misrepresented, so I passed. Ended up saving me a bunch of money making a mistake. Great service, friendly staff. Place is a bit hidden, but worth having them do your repairs/inspections.

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

Clayton was fantastic, returning my call within minutes, booking me in luckily same day, providing…read moreexcellent customer service and making sure the techs knew what to do. I was blown away by DW and T! What a great company, and very popular, for good reason. They will be my go to company in future for both our cars. So a big MAHALO to Clayton and the crew for their outstanding customer service on my tire check and rotation.

Great service for alignment I would recomenda to anyone thank you so much guys . Great price in townread more

I take all of my vehicles to Pablo, including my elderly parents vehicles. Honest, and excellent…read morework. I highly recommend! 5 stars all the way!

Pablo replaced all of our brakes within a few hours. Very honest saying that we didn't quite need…read morethem yet but we wanted to get them done. He knocked them out in a few hours.

Came in to get my tire rotation and safety check done and the whole process was efficient and easy!…read moreThe team was super helpful and got everything taken care of quickly. A bunch of awesome men working here--really appreciate the great service! K Way Auto!!

This location was previously Mike's Auto for more than 20 years, and was sold to the new owner…read more They provided consistently good service. The new owner is running things a bit differently, and I'm unsure of the experience of his team. Several of the adjacent shops recently closed and were still vacant. I'm not sure what the future holds for this building. Positives The new owner seems to be fully staffed. They check in your car and enter it into a database. They appear competent and efficient. However, I did not have any major repairs today. Today, I did an oil change and safety check, and it came out to a little over $140. ($30 for the safety check.) They seem to be relatively busy, and we have serviced all three of our vehicles here. It appears that they are set up to do most servicing and repairs. I will update my review if I need to do something other than an oil change. Negatives They accept credit cards, but I found out that they add a 3% surcharge. Unfortunately, I was informed about the charge as he was running the card. I offered to pay with my debit card, but he said it was too late. He simply tried to push the cancel button repeatedly and said, "Sorry." Suggestion For better customer service, he should have offered to do a refund and then use my debit card. Also, post a sign at the counter about new policies or charges.

~ Most places don't even want to work on a Toyota Tundra with 320,000 miles on it...not only did…read morethey work on it but, it's back on the road running like a top! Second Time I've used this business and they are seriously incredible, ethical and amazing what more could you ask for!!

Quality family owned business. Great service as a respectful price. I've found my mechanic!read more

By FAR the most honest, kind, and hard working team of people to take your car to on Maui. They are…read moreexceptional with their efforts, they go above and beyond. Their work is always extremely timely and of high quality. They are friendly and fair. I will never go anywhere else after finding this diamond in the rough! I had been quoted $1083 & $570 for a problem they fixed same day for $147!!!!!

77 days. That's how long Master Auto Center had my 2010 Camaro…read more I brought it in on April 23rd for an engine shutoff issue, AC problems, suspension, and steering concerns. I wanted to support local. I came back for a third time believing they'd deliver. Third time was not the charm. They told me the battery was too weak to even begin diagnosis, and quoted me a price that sent me straight to Costco for a much better deal. Once that was sorted, they diagnosed a P0601, a corrupted ECM, and recommended a repair-and-return service through a company called GOECM for $772. I did my research, pushed back, asked the right questions, and they assured me it was the right call. Weeks passed. The GOECM unit arrived. They installed it. The car wouldn't start, not because of the original problem, but because GOECM sent a blank, improperly cloned module that threw three new security lockdown codes: U0100, P0513, and P1613. My car was now more broken than when I dropped it off. In fact, it wouldn't even start. Now here's where it gets good. When I went in person to check on my car after two months, I found food wrappers, napkins, plastic utensils, and soy sauce packets inside my vehicle. Someone was fine dining in my car, truly having an exquisite time at my Camaro's expense. On top of that, for the entire duration my car sat there, the doors and windows were left open. When I showed up I found actual paw prints inside and outside of my car, because apparently whatever animal wanted to sleep in my Camaro for two months was welcome to do so. They tried a locksmith. Couldn't fix it. They tried GOECM again. Couldn't fix it. Eventually my car had to be towed to a dealership because nobody else could touch it. The dealer confirmed the GOECM unit was defective and that I needed a brand new OEM ECM at $1,838.85 just for that alone. The total bill climbed from $1,363 to $3,589. When I finally got the car back, it was returned with oil and grease on the interior, sticky surfaces, debris everywhere, and I kid you not, a piece of a plastic fork still sitting inside. The exterior had grime and oil still stuck to it from the shop. The AC blower motor they replaced, which is what controls airflow through your vents, now runs louder than it ever should coming off a fresh install. They also quietly slipped 1.5 hours of "special cut out labor" onto the final invoice that was never discussed or approved beforehand. And the steering? Stiffer than before I brought it in. Nobody mentioned it, nobody explained it. The suspension was never fixed either. Both were on the original concern list. I think they just wanted me and my car gone, so they waived those charges and called it a day. To be fair, the ECM works now and the AC was serviced. So it's not zero stars. But 77 days, a defective third party part, a tow to the dealer, a $2,200 price jump, animals living in my car, someone's soy sauce and fork left behind, and steering that's worse than before? That's a 1 star experience. These guys? Trust them to top off your fluids and swap an air filter. Anything beyond that, heed the other low reviews on here. Or don't. I'm not your dad.

I have been going to Mikes Automotive for all my cars needs for over 6 years. The people who work…read morethere are extremely kind spirits. I have always had an amazing experience there and have been treated with pure kindness. They are the absolute best. I am completely loyal to them. The new owner is an amazing guy. He exhibited pure kindness to me and helped me get out of a unexpected pickle with giving me quality help. Uncle is my absolute favorite and I honor the times I get his help. He always makes my experience enjoyable and I can not emphasize enough the kindness they share even hard at work in the heat of the day. If I could give Mikes Automotive 10 stars I would. They truly rock!

not so good experience I brought our car in because the check engine light was on. I was informed…read morethat the issue was just a faulty gas cap that needed replacing. I paid $130 to have the car checked. After purchasing a new gas cap, the light remained on, so I called again and was told it would turn off on its own after some time. Nearly three days passed, and the light was still on, so I returned to have it turned off. During a call prior to my visit, I was assured it was only the gas cap, and that everything else had been checked. They reset the light, and it turned off. Trusting what I was told, I used the car on Saturday (aug 24), only for the check engine light to come back on while driving, and then the engine suddenly overheated. I had to pay for a tow. Another mechanic checked the car and found that the check engine light was actually due to a defective coolant tube. I feel like I paid $130 your business for nothing, and unfortunately it feels like a rip-off. $130 is not an easy amount for us to come by, and I expected a more thorough inspection of the car. The towing fee was also a financial burden for us, as we live on a budget. I hope that next time, the crew will conduct a more detailed inspection, such as opening the hood and really checking to avoid missing issues like a faulty coolant tube, instead of relying solely on a diagnostic machine

Good fast service Quoted a price and did it less…read moreWas done in my driveway Very pleased with the service HIGHLY RECCONMENDED

We had a flat tire, and Shaey responded incredibly fast. The tire was blown and needed to be…read morereplaced, but he quickly got a new one, installed it, and had us back on the road in no time. Great service, very polite, communicated well throughout the process, and made a stressful situation much easier. We will definitely use him again! 5 stars

The Cadillac dealer looked at my convertible (for $250) and said they couldn't fix it. I took it to…read moreR&R and they fixed it THAT DAY and for not that much more than the Cadillac mechanics cost to tell me they couldn't fix it. The mechanic that worked with me said they couldn't get the right part (the car is a 20 year old "barn find"), so HE MADE ONE. This guy is nearly a magician. The staff are friendly and the waiting room has the best chairs of any car repair shop I've ever been in (and I've been in plenty at 80 years of age). Overall, the best mechanic experience I've ever had on any of my several cars.

My safety inspection went fast and smooth with friendly service. We will definitely return plus…read morerefer our friends. $25.00 and no appointment made the process even easier.