Expensive mistake! In my opinion, the employees (and maybe the owner) are idiots, liars, lazy, and completely incompetent. Don't make the mistake I did! June 3, 2022 I went to Maui Off Road to get a top-of-the line tonneau cover for my 2017 Honda Ridgeline truck. I ordered a Bak Flip tonneau cover from them. The total was over $1500 including installation. Non-refundable. I called a couple of times asking about the status but nobody could give me an update. Since I didn't hear from them for nearly a year, I finally wrote them a letter and asked for a refund, since apparently they couldn't get the part. After they received my letter, they called and said they'd been "trying to get ahold of you." Really? You've got my address and cell phone number but you couldn't get ahold of me? I took my truck over to have them install it, and they told me it was the wrong part. What? You ordered it. That seems like your problem, not mine. Then they told me that I told them I had a 2017 Ridgeline but I was wrong--I had a 2016 Ridgeline. Just one problem with their logic---Honda didn't make a 2016 Ridgeline. I trusted them to order the correct part and to know how to install it. They refused to accept any responsibility whatsoever for the problem. They reluctantly refunded my $250 installation fee ONLY after I insisted they contact the owner and speak to him. I was still out $1250 for the "wrong part." They said they couldn't return the part from the place they ordered it from because they'd "gone out of business during Covid." I took the part and shipped it back to the mainland ($350) along with my Ridgeline. My mechanic in Indiana confirmed it IS the correct part but that it was missing some of the installation pieces. He looked at the directions, highlighted the missing pieces, and gave me the information to contact the manufacturer, who is sending me the missing pieces at no charge. Why was my tonneau cover missing pieces? Are the missing pieces on the floor of the garage at Maui Off Road? I don't know where Maui Off Road ordered my Bak Flip from, but the manufacturer didn't go out of business, and answered the phone after 2 rings when I called yesterday. Idiots. Lazy. Incompetent. Choose your adjectives. Bad news. read more

Maui Off Road Center - Tires Near Me - Kahului, Hawaii

Excellent work Friendly service Competent team I absolutely love my new lift kit and mud tires. Thank you!!! read more

Maui Off Road Center - Tires Near Me - Kahului, Hawaii

I brought my 20' Toyota Tundra in to balance my wheels after dealing with a shaky truck. Keep in mind I have big wheels (20"x14" on 33/12.5R20). They charged me about $55/wheel and couldn't give me a specific time when they would finish because they said they were busy and understaffed. I dropped it off and didn't get the call until they were about to close... around 4pm-ish. After I pick it up and drove it on the highway, I noticed it was fine at slow speeds up to 50mph, then it was shaking like crazy anytime I went faster. So I assumed it was my alignment. The next day I brought it into IMM for alignment and after I picked it up, it would shake from 50mph-60mph. When I looked at my truck I noticed Maui Offroad didn't even take out my old counterweights and just added an additional huge counterweights. This is when I knew my alignment was fine... it was the wheels that wasn't balanced properly. Note that I have no major dents in this rim, just small curb rash. I might not be a master tech but I'm pretty sure you're supposed to take out all the old counter weights before you balance it with new weights. Might not sound too big of a deal to them but now I have to bring my truck in somewhere again and get this resolved because I drive my family around in this truck and the shaking is excessive. Plus, $220 for wheels not balanced is not cool at all! I don't know if I can trust going back to this business now. read more

Maui Off Road Center - Tires Near Me - Kahului, Hawaii

I bought a vehicle with tyres installed by this company a while back, and there was a nail in the front drivers side when I bought it. I popped in without an appointment to see if MORC could remove it and they helped me straight away, took out the nail, checked it didn't leak and I was on my way within 5 minutes. Plus they wouldn't take payment! They seem to have some bad reviews but my experience today was positive. Mahalo to the guy who helped me. read more

I gave 2 stars because they were able to get my vehicle serviced at the last minute. My issues: -Customer service is lacking -Bought two new tires, they failed to rotate the tires when they asked if I wanted that done. Didn't even put on the valve stem caps. -After getting an alignment, tires are now rubbing on the fenders when turning the wheel. Don't recommend coming here. read more

Owner is friendly, awesome service. Good prices. Stuff in stock. Second time dealing with them once many years ago and will continue to go back and send people there. Great local business. read more

Don't expect high quality service ....can expect high prices and long waiting. creased my brand new wheel mounting the tire and didn't say anything. instead they tried to hide it with a marker...poor problem solving, minors for labor installing lift kit on a new truck. used spacers because they couldn't get the right wheels and now bushings are prematurely destroyed. complete junk costed me more money to fix. buggahs got me AVOID THEM AND SAVE A HEADACHE read more

I brought my 4 runner to install new tires and rims and I had an exceptional work done. After a few problems with the tires alignment and balancing I have to update this review to 3 start, they wanted to charge me to fix the issue I didn't created. I'm not happy with the follow up. read more

Maui Off Road Center - Tires Near Me - Kahului, Hawaii

To start, they have a full product line and the owner is VERY friendly / knowledgeable. The technicians are helpful and generally seem to care about their work BUT my negative experience was with the salesperson - I think his name is Pat. He seemed to be more interested in chatting on the phone than in helping a live customer (me) who was spending $2K on new tires. He said it would take 'less than an hour' to get my tires installed and get me back to my day, I waited there. More than 2 hours later, it was finally finished. Based on Pat, this is a 1 star review. BUT the technician was so nice and apologetic that I'm going with 3. Either go when the owner is there or hopefully a more customer-centric person is manning the shop. read more

Big mahalos to everyone at the center here on Maui. I had purchased a lift kit from a competitor who assured me I'd be getting what I needed and it wasn't the way to go. The guys at Maui off-road center helped me troubleshoot the issues and get me what I really wanted and need. The truck runs awesome and Im stoked to know where to go for honest advice. Lessons learned! Aloha read more

This place is awesome the owner was cool he gave me estimated 4 new tires and took his time and helped me, he recommended a one mean mud tire but he couldn't found all four, so he told he was going to upgrade to something more expensive but for the same price but than one of the workers found the 4 set tires so we got back to the original choice overall I'll definitely recommend this shop . read more

Don't know the exact dates but mid pandemic (so I'd say around October- December) I took my truck in to get my sway bars replaced. It is now March 2021 and I'm taking my truck in, once again, to replace my sway bars. Would not recommend this place unless you wanna replace your things couple months later. read more

Eyeballed my alignment. Took it to another shop and it was all jacked up. Can't do nothing about it because I already moved to Oahu.

I've had Jeep lift and repair work done here and Jeff, Pat and the whole crew have always gotten it done with no hiccups. They are quick to get you in and they do solid work at fair price. Always get me back on the road/trail in no time. Mahalo to Jeff and Pat read more

came in and the shop wasn't busy so they were able to fix my front suspension. Good deals

Brought my Jeep in today because it was making a weird noise. They immediately checked it out and figured out it was my front U joint. They were able to remove the front drive shaft for me to to get me back on the road. They were super busy with other stuff and took the time to help me out which I greatly appreciated. Nicest guys! Thank you!!! read more

I came all the way over from Lanai with all the specifications for new brake lines. They sold me the wrong size. Have to take the ferry over and take a day off work because they are only open M-F to return the part. NOT HAPPY read more

Maui Off Road Center was helpful, honest and did great work on my truck. Steven Tyler (American Idol) was even in their store the other day buying something. You never know who might be there. read more