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    Mauna Loa Macadamia Nut

    3.2 (269 reviews)
    Closed 9:00 am - 4:00 pm

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    Stevo O.

    Of all our visits to Hilo, this was my favorite stop, as it met my expectations and needs for vacation travel. The shop is neatl and organized well with Hawaiian Host products also displayed. Rare types of Macadamia Nut products were also being sold, such as Ube flavored nuts and about 20percent off of some products. I was told these products come straight across the production line, so quality is the freshest. If you want to order online, you can do that from your home, as they do not ship from the visitor center.

    Hope B.

    The three stars are accurate, in my opinion. Their products are good but overpriced. You can go to Costco and buy some of the things they have at a fraction of the price. What I'm disappointed is their service. In 2024, weeks came here and there was no customers in the visitor center. The young lady working was inattentive, unfriendly and was on her phone. We were here this year (2025). The visitor center was busy and there was an older lady working behind the counter. Sadly, the same thing happened. I stood at the counter and she realized I wanted to pay for the items because she didn't say anything to me for almost a minute. I'm not sure who does the training for customer service but they are do need to engage with their customers more. I did notice that the lady was more friendly when the customer looked like they were from the mainland other than an island person (though I'm from the mainland). Maybe it's just me. It's a good place to visit to know the macadamia nut gets from the tree to the market. Hopefully; you'll get better customer service.

    Edith S.

    So close to Hilo making it a convenient stop before heading home. I like that it's a self-paced tour. Kama'aina rates apply at 10% of purchase. They serve lunch boxes that come with a drink for $15, but we had punch before getting here. But we don't have ice cream. A nice covered patio to dine and watch the short educational video. Nice clean place to shop and they have Mana Up with local concession. The nature walk had star fruit tree with plenty of rip fruit. We asked a staff member if it was ok to pick the fruit and she went back into the facility and got us the fruit picker. No extra charge and even gave us a bag. We went on a weekday and so it wasn't busy when we were got there but then the tour buses came. It's a big facility and so we really didn't notice anyone around us. Nice factory across the store and so you're able to watch the making of. Candies but there was no one there. Machines were working though. Oh, and it's all free.

    Raymond J.

    Not very good reviews but I enjoyed this place with no high expectations. They have a nice variety of macadamia nuts, wide variety of chocolate covered, coffee and ice cream, a sandwich vendor. A small nature walk with various fruit trees and plants. I really enjoyed spending 35-40 minutes here. Certain days you can see the workers working in the factory. Can buy most of the standard flavors items from Walmart and Costco for cheaper but some flavors only here.

    Jenna M.

    Came to the Mauna Loa Macadamia Nut store on a day of hitting all the local treasures. They had all their product, along with a little nature walk outside and informational video. I wanted a little of everything, but stuck with the honey roasted macadamia nut bag and so good; also got their seasonal ice cream and it was great/ mango lilikoi vanilla. The road to the factory was just acres of macadamia trees. Sooo many trees and full of nuts ready to be cracked! Quick visit and kind of worth it if you are a fan of macadamia nuts! The gal at checkout offered samples and was helpful guiding us to what we were looking for.

    My baby girl happily eating her single scoop chocolate ice cream
    Ilona A.

    Didn't have high expectations for this spot, knowing in advance it was a tourist trap. I was pleasantly surprised by how peaceful the garden space was and the staff was super sweet/thoughtful. The Mac nut products were definitely pricey but worth while because they were all tasty. Ice cream was decent here and had a good selection, no other food is served here as suggested by past reviews.

    Nilsu G.

    While there are a lot of positive things to be said about the products, there is no human factor in visiting this automated center. The production process is a video that is on repeat. There are placards at the entrance, almost to avoid staff answering the same questions. You do get to sample products. Skip the ice cream, (no samples) unless you are used to non-dairy ice cream consistency. Also nothing to see in the "production window" across the visitor center. I'd not make the trip unless you are already in Hilo.

    Sam O.

    A classic Hawaiian tourist processing center. The mac nuts are good and do have some heath benefits, except when you get into the chocolate covered ones. Don't miss the samples they hand out and the good value variety packs. The frozen goods in the cooler (ice cream pints, popsicles) can be avoided. Grab a sticker for your computer or water bottle for $2.99 on the way out (why not?) Enjoy a 2 1/2 min movie about the processing on the back porch. There's also a short nature walk around the grounds if you want.

    Toma C.

    The had only one person working and she didn't seem like a happy camper. They have a variety of nuts and If you buy 5 hour get 5.00. There isn't a tour, just a self guided find the trees. No thanks.

    Macadamia nuts on the tree
    Buala E.

    Walking the farm and getting the product straight from the source is pretty cool. It's pretty awesome to watch the workers in the assembly line hand pick the nuts to ensure quality. This stop is a must whenever visiting the island.

    Inside
    Mel Y.

    This place is cute but it definitely not the attraction it used to be. The packaging area was closed on the weekend and nothing was going on in the factory. The staff was kind and there is a Photo Booth which was fun. They do give you 3 macadamia nuts to try. There's also a nature walk outside and the staff told us we could take home the ripe star fruit that was delicious and ready to eat.

    Plant
    Marilyn V.

    While in Hilo, I read about this factory and was expecting I can have a tour. Unfortunately, all I had closest to a tour is reading posters around the plant area. Interesting still, but the plant is closed already around 3ish. Windows allow visitors to peep in. The Visitor Center though was open and there's a Nature Walk outside. It's a huge garden with many trees of different species but not a single macadamia tree. Also. A video continuously plays how they process the macadamia nuts. To see the trees, it's on a long drive into the company, acres and acres of macadamia trees. It's nice to be able to sample all flavors of macadamia nuts. There's also ice cream which I expected nuts in them but my Strawberry Guava flavored ice cream had none.

    Katherine A.

    The 3 mile drive through the macadamia nut groves is interesting. There are several buildings including a visitors center after the groves. The visitors center is open and carry's a wide variety of nuts, candies and Macademia nut themed articles. There is also a room of other Hawaii produced products for purchase. The prices are pretty high in my opinion. One of the most interesting things is a self guided tour of the Macademia Nut factory. We were there on a Sunday, so production was closed, but you could get the idea of the operation from posters. There are nice restroom facilities in the visitors center. Parking lot holds about 30 cars.

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    Ask the Community - Mauna Loa Macadamia Nut

    Are you open for tours now to the public? Thank you 🙏 Is the store open at least ? If not, where else do you recommend to buy? A farmers market?

    Aloha Amber, We are temporarily closed while our Visitor Center and gift shop is undergoing… Read more

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    Review Highlights - Mauna Loa Macadamia Nut

    Of all our visits to Hilo, this was my favorite stop, as it met my expectations and needs for vacation travel.

    Mentioned in 33 reviews

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    Mahiai Made - Catch our Limited Edition Chocolates, including Golden Milk, Ube, Mamaki and Matcha, Monk Fruit Sweetened White Chocolate, and more!

    Mahiai Made

    4.7(94 reviews)
    6.0 mi
    $$

    I'm really glad I checked, the day I had planned to visit the shop downtown, what time they closed,…read moreand I'm glad I checked at 2:45, since the answer is: 3. I'm also glad I happened to be a couple blocks away at that time, cause it would've stunk if I'd missed out! They have a whole range of great chocolates, from 55-90 percent that were all great, a fantastic matcha chocolate, great dried fruit chocolates, and one very good, *very* spicy dark chocolate (I loved it enough to buy a bar, but much more so than most pepper chocolates I've had, it does *not* play around.) Definitely also loved that they had samples of basically everything they sell. Also loved, we learned, it was actually the chocolatier himself running the shop when we were there, so all our questions were being answered directly from the source. It also worked out in that they didn't actually *have* any bars of the spicy chocolate out, as he'd just made a new batch and hadn't packaged them yet, so when he learned we were leaving the next day, he pressed one for me right then and there! How's that for great service?

    So glad we stumbled upon this little gem during our travels! The owners were so friendly and all…read morethe samples were delicious. Since it was hot and we were traveling by car, we opted for the cacao nibs and THEY ARE INCREDIBLE. We had them on ice cream paired with molten lava cake and I'm still thinking (drooling) about it. Lots of options for gifts and the staff will make great recommendations.

    Photos
    Mahiai Made - Items for purchase

    Items for purchase

    Mahiai Made - Selecting our chocolates (not a bad souvenir)

    Selecting our chocolates (not a bad souvenir)

    Mahiai Made - What they sell

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    What they sell

    Puna Chocolate Company - Chocotini and old fashion

    Puna Chocolate Company

    4.6(124 reviews)
    6.1 mi
    $$

    Puna Chocolate Company is one of my favorite local chocolate artisan shops, conveniently located in…read moreDowntown Hilo. Since my time away, they have beautifully renovated the interior to have a sit-down booth area. I love the abundance of nene decor honoring our state bird, along with high quality chocolates made in Hawaii. The store clerk was very knowledgeable and described how each cultivars of chocolate differ in their taste profiles. We had the horchata 50% milk chocolate bar, and I don't have a picture because we devoured it in one sitting! Overall, Puna Chocolate Co. is an elegant, delightful, and elevated experience that rivals big names like Big Island Candies and Dandelion Chocolates in San Francisco. Highly recommend in stopping by!

    I stopped by Puna Chocolate Company for an afternoon coffee and ordered an espresso. It wasn't…read moreterribly busy in the store so my drink was prepared in minutes. The espresso was strong, not overwhelmingly bitter, and had a good consistency to it. While sitting at the bar, I noticed that they had a Day Drink menu with a bunch of coffee and chocolate cocktails, including an espresso martini and a cacao old fashioned. For $14 and $13 respectively, these seemed like very reasonable prices. Definitely something I'll check out on my next visit. On the right side of the store is a gift shop, while the left side has a bunch of seating for patrons. I noticed there were a few people here with their laptops out, so I can only assume it's also a good place to work as well. The store seemed pretty quiet, street parking outside was easy, and the staff I interacted with here was friendly. Puna Chocolate Company is a good rest spot to stop by to escape from the busyness of Downtown Hilo.

    Photos
    Puna Chocolate Company - Entry to Puna Chocolate Company & Cafe

    Entry to Puna Chocolate Company & Cafe

    Puna Chocolate Company - Inside Puna Chocolate Company & Cafe

    Inside Puna Chocolate Company & Cafe

    Puna Chocolate Company - Storefront for Puna Chocolate Company & Cafe

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    Storefront for Puna Chocolate Company & Cafe

    Big Island Candies - Snack bar.

    Big Island Candies

    4.6(679 reviews)
    4.7 mi
    $$

    Bigger of an operation now compared to back when I was growing up in Hilo. But they have always…read morekept the fact that you can walk in and see the workers hand dipping cookies and whatnot. They've not changed much besides having newer items here and there. They've classic chocolate dipped shortbread cookies are always a winner. Best part about visiting is that you get samples of their products if you just ask kindly! The staff are always so friendly and helpful. I wish they would bring back the Peanut Butter Crunch Bars!

    Make sure to check this place out if you're in the area! We stopped by around 8:30 AM and honestly…read moreweren't even sure it was open at first--the building looks pretty dark from the outside because of the tint. But as soon as we walked in, we were warmly greeted by the wonderful staff, and the whole vibe completely changed. Inside, the space is bright, inviting, and thoughtfully set up. We were offered samples of their Kona coffee along with a couple of treats of the day, which was such a nice touch. As you walk around, you can actually watch them making their delicious goodies, which makes the experience even more fun and tempting. The shop was beautifully decorated for the upcoming Easter holiday, and they also had some really lovely gift boxes--perfect if you're looking to bring something home for family or friends. There's also a small area where you can grab drinks (and possibly ice cream too). I ordered a green tea latte, and it was absolutely wonderful. Overall, such a cozy, welcoming spot with great treats and friendly service. Definitely worth stopping by--whether you're craving something sweet or looking to pick up a thoughtful gift!

    Photos
    Big Island Candies - Interior.

    Interior.

    Big Island Candies
    Big Island Candies

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    Honoka'a Chocolate - How big the almost fully grown cocoa pod is

    Honoka'a Chocolate

    4.8(74 reviews)
    41.0 mi

    I highly recommend this as one of the best chocolate tours!…read moreWe took the two hour tour with our family - it was a nice small group of six in total. Mike was not only an expert in all things chocolate, but he is easy to understand, he takes time to teach you and answer any questions and he has a great personality! It was pouring down rain the day we went, yet the tour was still a great success. We started out at the farm and then concluded down at the shop. You get to taste fresh cacao, nibs, cacao tea and kakao brew - of course at the shop are the full chocolate bars. Mike clearly loves what he does and enjoys sharing that love with his customers. The only down side is that after listening to Mike you will be ruined forever on eating any other general retail chocolate. So long Hershey and friends!

    Experienced the VIP cacao tasting tour and enjoyed every last second of it! Mike was an amazing…read moretour guide. He built his cacao farm from the bottom up and it was amazing to witness his progress ever since 2017. He walked us through the seed germination process, the growing process, the fermentation process and everything before, in between and after that.. from seed all the way to chocolate bar. This tour is meant to expand your knowledge and change your perspective on how you think about, taste, and experience chocolate. At the end of the farm tour, you drive down to the gift shop (about a 3 min drive from the farm) to make any potential purchases as well as taste even more chocolate! What an amazing and unique experience in Honaka'a and 100% recommend adding this tour to your Big Island itinerary. P.S. my favorite chocolate bar is the barrel aged bourbon bar!! Notes of dark cherry with a bourbon finish :)

    Photos
    Honoka'a Chocolate
    Honoka'a Chocolate
    Honoka'a Chocolate

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    Koana - Inside shop

    Koana

    4.9(157 reviews)
    9.5 mi
    $$

    My husband and I stopped by Koana after a recommendation from a friend while we were on our way to…read moreVolcano. I mean this with all kindness, but I think my friend undersold the place! At first glance, it may look like other small, local shops, with locally made products and a few interesting goods to browse. (I ended up buying the last 'I'iwi bird pin they had on display, which I loved!) After reading some other reviews, I realized we may have just gotten lucky because the owner happened to be in that day. Let me say this upfront: they advertise slow black coffee and they mean it! The owner (Brian?) takes his time with each customer, chatting with you to understand what you're looking for and making some suggestions. It's clear he enjoys both his craft and engaging with customers. It was not very busy while we were there, which added to that relaxed, Hawaiian vacation vibe. We really enjoyed the conversation with him and even walked away having learned a few new things. We took our coffee and other purchases to enjoy on the bench outside, along with some stone cookies from nearby. (There were also additional tables and chairs available on a side patio.) Overall, we loved both the experience and the coffee, and we will definitely plan to stop by again the next time we are in the area!

    Service was incredible, very personable and educational. Atmosphere was very homey. 10/10 would…read morerecommend. Will definitely be back. The mocha was really good.

    Photos
    Koana - Mocha

    Mocha

    Koana - Owner pouring a cacao tea and cacao lava shot.

    Owner pouring a cacao tea and cacao lava shot.

    Koana

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    The Original Hawaiian Chocolate Factory - Magnificent tree on the property

    The Original Hawaiian Chocolate Factory

    4.6(197 reviews)
    61.0 mi
    $$

    Very friendly, video they showed us was so informative explaining the entire growth harvest and…read morefinal delicious products Staff greeting us couldn't have been sweeter, just like their chocolates

    I'd give their *chocolate* a solid 5/5 - they're quite pricey, but all high quality craft chocolate…read moreis (indeed, we learned just how much work it is, on the tour we took). They have samples of everything out in their gift shop, and they're doing some pretty fun stuff - we absolutely bought a couple bars (as usual, I liked the darkest and my wife liked the lightest chocolate the most, but they were all quite good.) I'd give the *tour*, which they only do a couple times a week, so we had to adjust our schedule a bit to make it to one, a 4/5. It was interesting, but you don't actually get to see any chocolate being made, a lot of it was just discussion (albeit: discussion while standing in a production cacao orchard - I'd never actually *seen cacao trees in person, they are pretty cool! Cool, but also full of spider webs.) They also cut open a fresh, ripe, not-processed-yet cacao bean at the end of the tour, and we got to try a little bit (it's delicious - sweet and fruity, nothing like chocolate. I wish we'd gotten to eat a bit more of it, honestly.) It was an interesting tour, not sure it was worth the extra planning it took to be there for it though - other than the fresh cacao fruit, you don't get anything you can't also try in the gift shop any time of day.

    Photos
    The Original Hawaiian Chocolate Factory - Opening a pod

    Opening a pod

    The Original Hawaiian Chocolate Factory - A cocoa pod was freshly cut revealing these cocoa seeds covered by the white pulp.  Geckos quickly crawled over to sample the mucilage.

    A cocoa pod was freshly cut revealing these cocoa seeds covered by the white pulp. Geckos quickly crawled over to sample the mucilage.

    The Original Hawaiian Chocolate Factory - Production facility

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    Production facility

    Mauna Loa Macadamia Nut - chocolate - Updated May 2026

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