The store was very organized and clean. The owner was friendly and helpful. I'll definitely go againread more

I just moved to the area and went in to find a denim skirt for my daughter & a jacket for my niece…read more Devin & Beth were both super helpful and friendly! The store is laid out well and the clothes are in great condition. And the prices are fantastic! I will keep going back because it's truly a pleasure shopping there.

Although I love the clothes and the prices and the courtesy service in the past....tonight was very…read moredisappointing. Without a greeting we was offered if they can help us find something. When we said we were there to return something. We were immediately informed the store closed in 15 minutes. Turns out it was the manager...because she had to come back for my return. And she did not seem happy. Yes we knew they were closing. We knew it was going to be a quick visit and we didn't want to keep them.....But what if we wanted to try on something? Was not made to feel comfortable and happy for our business.

Love the clothes & the prices. But the store located on Shelby St in Indianapolis is not open when…read morethey are suppose to be. Short staffed? Not sure. But it has happened to me twice. There were 6 people waiting to get in.

It was alright. I love their clothes. Their staff isn't so friendly. They rush people and I don't…read morelike that.

Poor customer service. Most Torrid stores I visit are pretty friendly but this one misses the…read moremark. Little to no help with simple things like getting a dressing room, long line wait, etc. Hate to be harsh but received little to no effort of assistance at this particular location.

I've visited this store probably too many times in the last few months and it's always been a good…read moretime. The women who work there always introduce themselves and ask what I'm shopping for. I love that it feels like a personalized experience with a fitting room full of my top finds! I also recently got some coupons to use in the future and they called to remind me that the Haute Cash sale is going on and to come use my coupons, in a world full of spam emails a personalized call was nice!

I was walking by and noticed the cute signs in front of the store. The window had cute clothes so I…read moredecided to walk in. I was immediately greeted and welcomed in. The owner asked if I was looking for anything specific. I told her I was just browsing and we kept talking. She was so nice and friendly. They started as a pop up boutique and opened their brick and mortar store a year ago. It is very organized and the items they carry are clearly intentionally curated. There was even a whole section for Fourth of July outfits--super cute! The selection included a good combination of tops, bottoms, dresses, jumpsuits, and even accessories like hats, bags, jewelry and cosmetics. The prices were common of other boutiques, with a sale section towards the back. They also have an online store so you can browse before you go or simply purchase online. If you sign up to receive their newsletter, you get 15% off your purchase!