Great selection of items. So cute!! Love the $5 bat hair clip and the mystery bags. The staff was…read moreawesome. Please support this small business!!

On Sunday April 19, 2026 I visited this establishment for the first time. Upon purchasing an item,…read morethe cashier informed me that it would be a 20% charge to use my debit card. I asked the cashier for clarification, "do you mean credit cards?" - I was told again, that they charge 0.20cents for card payments. Which is also, reflected on my receipt. I did bring it to the cashier and the store manager's attention that charging a surcharge on a debit card, is completely illegal. However, I unfortunately will now be reporting this to the Attorney General Office and BBB for further investigation.

I love Torrid's style of clothes. The clerks are so friendly and helpful. I'll be coming back to…read morethis store often.

I specifically chose this location because the San Tan Village and Arizona Mills locations lack of…read morecustomer service. Upon entering this location, I was greeted and asked if I needed any help. I also felt as though there was a better selection of clothing to choose from. I definitely plan ton return to this store! Great job ladies with the customer service!

My Mom and I are new to Arizona and Mom was looking for a dress shop. I found Maurices on Yelp and…read moreit was recommended to us so we checked it out on black Friday in November. They were having a great sale! All of the ladies were terrific, but Cathryn and Karne help us and Mom was so pleased with the level of attention and customer service. She found 6 items that she purchased and has been very happy. They had a very nice selection, nice dressing rooms, very good prices and terrific staff. We've already been back a second time and I'm sure we'll be regulars.

I've been in three times and have been greeted and assisted enthusiastically. My Aunt purchased a…read morecouple blouses and shorts. I have purchased half dozen shorts over visits. I'll have to see about shrinkage over time, I tend to hang dry to prevent shrinkage. At this point I'm satisfied and will definitely return.

One of the best bra fitting I've ever had hands down the friendliest team of girls I've shopped…read morewith. It truly feels like what a boutique should.

BEWARE RACIST, WILL FOLLOW YOU AROUND!!! Don't come into…read morethis store unless you want to be racially profiled. They will literally take bras away from you, not letting you decide. I left without purchasing anything it was so uncomfortable. Get better staff. Do better. Go into torrid instead, same prices zero racism and the ladies there are actually nice.

Stumbled upon this Gem! Bought some beautiful gifts here, found these pretty bracelets with…read morepositive messages that were perfect. Also a funny T-shirt for my sister and last but not least two elegant tops and a long feminine dress for myself!!! The gals that work there are very helpful the owner has a great eye for Arizona fashion! Two thumbs up!

Great local boutique! Even though I cannot wear many of the items as I feel I may be too old for…read morethem, I am always made to feel welcome! I always find a great new shirt or jewelry piece. Great store with a very friendly owner that always remembers who I am. You definitely want to check this store out!

I have to give #torrid a shoutout here. I bought a bra online a few weeks ago, had it delivered to…read moremy house, and was so disappointed when it didn't fit right. I was out and about yesterday up in the valley running some errands. I stopped by the outlet store off the I-10 on my way back to AZC to exchange my purchase. As soon as I got to the counter, everyone was so nice and asked if I needed help. I said PLEASE. Buying bras is such a disaster for me, I hate them with a passion. Destiny got me sized correctly for the band and then I was able to try on a few in the style I wanted until we found just the right cup size. Being a well endowed woman, this is something I have NEVER done before. I have been wearing the pullover style ever since they were invented. I am extremely self concious of, and embarrassed by my chest size, it is always in my way and nothing ever fits right. Once we found THE ONE, I was so relieved. It was awesome that Destiny was so patient with me and so understanding of my frustration. I can't tell you how much I appreciate that. She went above and beyond to make sure that I was completly satisfied before I walked out of the store. Her Customer Service was 100% spot on and I was sure to tell her how much I appreciated all of her help.

The customer service was great, my review is three because I expected it to be an outlet store…read more This is located in the outlet mall and it's just a teeny tiny version of a regular store, it's not a normal outlet store where everything is marked down. You can get the same sale that you can get in any store for most of the items, they do have a clearance section in the back. The staff were awesome but I was looking to go bargain shopping and that wasn't really the case. Very misleading with their location

This is fairly new store that opened up. I used to buy NYDJ jeans from Nordstrom's but since they…read moreopened this store dedicated to the brand, I shop here. They have much better selection. They also have quite a bit of tops/sweaters to go with their well know jeans. The best part about NYDJ is that they are very sliming, soft material and very flattering. I like their 'x' stitching to lift and tuck problem areas. Highly recommend.

Clothing for mature women. They do have plus sizes, I wear regular size 10. They have online…read moresales all the time. They are not great about returning calls, or answering phones, but they do stand behind customer satisfaction and offer free shipping both ways. The clothes last forever. The tops grease stain pretty easily, it comes out with Dawn grease soap combined with spray and wash. Pedro is customer service perfect.

I usually do order online, pickup in store but everyone is always friendly, love the manager, have…read morenever caught her name but she's usually who helps me and has always makes me feel comfortable and like a valued custome. They will help you open your online order and you can try on, right then if you want, they're great with making suggestions if you're looking for something else to go with what you ordered. They will do returns with no guilt involved if it's not working for you. I'm saying all this because the store and the people there are great, i find Torrid as a brand to be hit or miss usually a miss so to still enjoy the store experience is saying something.

It's been a grip since I've been to a "mall" or even a smaller store like this where others are…read moretasked with the customer service experience. I spent literally 4 hours in this store & am thrilled I walked away with SO much better than anticipated. I believe Mishka was who helped me for the most part (if the register receipt is correct) and she was fantastic!!! There was also a lovely blonde who ran her butt off with my abundance of selections back & forth from the dressing room- also offering such flattering comments & wonderful advice I could relate to. There was a third young lady who helped a little, but she wasn't nearly as concerned with fitting me correctly & didn't shine like the other two. But overall- the customer service here is outstanding! I chatted with the ladies a bit about what I was looking for in particular. Trying different sizes was easy enough if they are in stock. That was the biggest downfall is there were some cute items I'd have loved... just not in stock in my size. However, I walked away with WAY more than anticipated & it was so refreshing to find clothing that fits, flatters & the bit of confidence from the lovely ladies on shift offering their honest opinion + better suggestions. They'll offer to start you a fitting room so no need to cart a heavy load while browsing- cute they have white boards to write your name on the doors. What I also found brilliant: they have fans installed on the ceiling in each fitting room! You can turn them on or off as necessary... but sooo nice in the middle of summer! The 3-way "runway" mirrors right outside the dressing rooms are great! I suggest utilizing because it gives a totally different angle from just the mirror in the small room. But added bonus for mirror lighting. The store itself is very clean & well organized. They have some great deals & I was just blown away they also offered bra fittings! I was pretty hesitant to shop in person because of health struggles & everywhere else I go is a huge disappointment, so being accommodated, welcomed & well taken care of here made a huge difference. I was able to find more than I needed, especially for some upcoming events. I'll gladly return & bring my business to this store. From someone who used to work retail at a clothing store in Fashion Square years ago- they're doing it right at Torrid and it was by far better than I expected. Very happy with the ladies who helped & feeling a lot more confident!

Website says they close at 6pm. We arrive at 5:02pm and doors are locked. Called to confirm they…read moreclose at 6pm and apparently "JUST today they close at 5pm." Drove 32 to this location for nothing. Disappointed in Torrid.

I've had a few problems with this location, the first time they sent back my online order and told…read morethe person I sent to pick it up it was because they didn't pick it up in time. It was within 24 hours and they're supposed to keep if for 7 days, so that was fun and also required me to have to contact customer service to get Torrid Cash back because I had used it and that doesn't automatically go back to your account like payments to a credit card. The next time, also an online order but on day 6 (I'm basically a shut in but I still hate shipping) I go in. I'm not greeted by anyone, 2 people are there talking to each other, I don't know if they're customers or workers so I just stand by the register. Eventually one of them comes over while still talking to the other and asks me if I need anything, so I respond that I need a pickup order and provide my name, which I have to repeat because Toryanni is very common, they continue speaking to each other the ENTIRE TIME. I'm then told they have to go to the back to find it and then I'm told that I can use 10% off in store if I want, because clearly they've done a great job at being welcoming and doing customer service. I just leave but I'm not sure why this location has issues. Superstition Springs is a dream everyone there is always friendly and offer different tips on how to get things I need and ask how I am or if I need anything else and am I sure I don't need those new whatever accessory. The point is the attention is on me the customer not treating me like I'm an intrusion on a private conversation.

Clean and huge inside. Staff was friendly and helpful. Prices weren't that great of a savings.read more

Bought some shoes. I'm a flight attendant. Asked specifically if I could return said yes. Went…read moretoday ..looking like a bum (in painting clothes). All 5-6 girls standing around cashier desk. One finally helped but had to wait for another for approval. She said she will make an exception. EVERYTIME I go ..... not the most friendly people. I remodel closets so usually look like a bum .... But won't be spending my money at the rack again.