We were out in Chandler for a doctor appointment and my boyfriend needed pants for work so since we…read morenormally get them at Dillard's we came to the Chandler location instead of the Mesa store. The Chandler location is a much nicer store and from what my boyfriend was telling me is that the dressing rooms were well maintained. The store has better stock and the staff is much more helpful so Chandler is your store to shop at.

The cosmetics counters and jewelry counters have awful customer service. Prepare to be hounded,…read moreinterrogated, and pushed for sales since they're being paid per commission. I was asked over five times about my budget, and when I finally let them know it wasn't there business and I was still browsing, one old staff lady got defensive and made passive aggressive faces and scoffing sounds to make it clear she didn't care for the customer. I won't be shopping here and I'll make sure to steer my family and friends away from this place. Besides, you can find these brands online from other stores without having to deal with the catty and rude staff and for better prices.

1/29/26 Parking 5/5…read moreLocated in the Superstition Springs Mall, parking is easiest at my favorite department store at this location. Service 5/5 Service is high on my criteria for men's clothing stores followed by quality of brands. Dillards never disappoints. I always use the men's clothing departments wardrobe assistant. They are keenly familiar with brand selections including sales items and utilizing their expertise is a big time saver! Selection 5/5 With a great selection of top recognized brands, Dillards remains my choice for dress for casual and business. Value 5/5 Do I shop sales, absolutely. Dillards top brands go on sale for seasonal inventory rotations, holiday customer magnet campaigns. All of these opportunities at Dillards are for shoppers who are looking for value, quality and style without the price point of boutique of luxury clothiers. Gents, time to freshen up your wardrobe? Dillards is worthy of your consideration my friends-SYOY

Improving the environment at this Dillards location at Superstition Springs Mall is fruitless. It…read moreis a sinking ship and it shows. Observing store manager treating staff horribly in front of customers. It's extremely embarrassing for this lack luster store location to pretend it's even in the running for a higher end department store. Note to store manager- Control your emotional outbursts and mean behavior in front of customers you apparently did not see.

I'm so impressed with the exceptional service I received at SanTan Village Gilbert AZ store 4551…read more Congratulations to Terri and Carmen; they are absolutely fabulous. They took the time to help me, and I'm so grateful for that, I've never been to a store with such excellent amazing customer service, Congratulations to the company for having such excellent wonderful ladies working here. By the way the store is very organized and clean, and I found great discounts.

Carmen was the absolute nicest and so helpful! We had a wonderful shopping experience today!read more

I stopped by here to shop for candles. Not only did I find candles, they had such a vast selection…read moreof other cute items! My favorite was the unicorn charging power bank. They also had a neat retractable usb phone charging cable, headphones, clothes, shoes, toiletries- detox masks, hand creams, makeup and lots of other great stocking stuffers. The girls at the front counter were super nice and hospitable. Definitely a great place to shop for unique gifts!

Today one of my friends texted me alerting me that Francesca's at Dana Park was having a 60% off…read moresale and she scored 6 Volcano candles in case I was interested knowing how much I love volcano candles. I leave my house instantly to go buy the remaining 3 Volcano candles.. The employee sees that I'm holding them and says the candles aren't included in the sale. I ask her where it says that there are exclusions to the sale on the signs posted throughout the entire store. She replies that corporate didn't send those signs with exclusions. I explain that my friend had just bought 6 candles and received the 60% off discount. Later I found out that my friend had asked if the volcano candles were included in the sale and the employee said yes they were. I asked if I could speak to a manager, she said she was one of the managers and her boss was unavailable. The employee said her name was Jessie. Francesca's should have made things right and honored the 60% off the entire boutique as their signage advertised instead of being selective on what is on sale and what isn't, it almost seemed like Jessie wanted the remaining candles for herself instead of selling them to a paying customer.

My absolute favorite boutique in Arizona! Such a staple. The staff is incredible and really pay…read moreattention to you. Ashley is favorite part/ she's always so helpful & picks stuff out that fit my body & what I'm shopping for. I genuinely enjoy seeing her everytime i go!! My favorite part about this store- they don't carry multiple quantities of the same thing so you really are getting unique pieces you probably won't see on someone else. They have the BEST dresses. At boutique pricing but staples- I have multiple dresses I've accumulated over the years i still reach for & still in perfect condition!!

I came across Lizard Thicket while visiting Dana Park Plaza. It had an adorable boutique vibe from…read morethe outside and thought I wasn't sure what to expect. Upon arrival, I was immediately welcomed and asked if I had any questions or been in before. They let me know each piece is very unique and they only get in 6 of each item, they're the only one in the valley. They had such cute and great quality items through out the store, which everything was extremely fairly priced, especially for such a curated and unique boutique. I tried on quite a few things and ended up getting a beautiful linen like dress. It was so soft. They also have a generous clearance and sale section. They offer a reasonable return period of 14 days. I honestly saw so many prices and I would definitely consider frequenting them to add some lovely pieces to my wardrobe, when the occasion arrives!

I came to pick up my boots before close which was 8. And the lady working was extremely rude and…read morekicking everyone out and locked the doors up way before 8. Everyone walking out told us to not even try, the mean lady working won't give anyone a chance to finish up their shopping

I came in looking for running shoes and tried on a few pairs. I picked one that fit me well and was…read moreon sale. At checkout, the staff signed me up for their rewards to get an extra 15% off. It was great value for the shoes and good service.

Visited Alo in Gilbert. The atmosphere was modern and upscale, and the service was friendly and…read moreattentive. Stopped in to pick up a few gifts, and the quality of the products really stood out -- everything felt well-made and thoughtfully designed, which you'd expect from the brand. The location is also excellent, making it an easy stop while walking around the area or doing some shopping nearby. Overall, a great spot for quality gifts and worth a return visit. Saluti

Customer service was awesome at this location. Feels like you can get additional gifts and clothing…read moreoptions when you order online though. It's a bit of a downfall considering that you're going into a store. Gifts should be the same but I do understand not being able to keep everything in stock. Still need to try out the clothes but they do look really nice and stylish. This store is definitely a splurge though.

If you're a person of color, don't expect a greeting. I was one of maybe 2 customers and 3 workers…read morelooked at me and went about their work. I understand if you're busy, but you work in retail. I left without buying anything. Aside from the bad customer experience, the selection leaves much to be desired from an inventory and pricing perspective.

Great customer service! I stopped by to look for a new denim jacket and the women's rack had both…read moremen's and women's denim jackets mixed together. I asked one of the associates if they could find a women's jacket in my size and they went to check in the back for me. Unfortunately they didn't have what I was looking for but they did have a lot of inventory and it was a nice and organized store. This is not always the case for Gap Factory stores so this was a pleasant and enjoyable experience!