On May 4, 2026 took my elderly mother to buy and choose any plants, and flowers she wanted. She…read moreselected a couple of bougainvillea plants, among other plants. The bougainvillea plants were initially placed at the entrance right next to the opened window right where the cash register is located. We proceeded to gather other plants around the area, and left the plants in same spot, as where we found them. As we were coming back for them, , we saw a young man (which we later learned was apparently the owner) by the name of Robert Simmerly (unsure how to write his last name, a person gave us his name) moving the bougainvillea plants and placing them far away and placing them along the fence. My elderly father told him in Spanish that we were taking the plants. He saw him, looked away and ignored him and continued moving the plants. When I witnessed this, I became irate and told him we were taking the plants (in English) to please bring them back, as we were going to pay for them. He literally responded "no, you want them, come get them from here". I was baffled at his response. That young immature boy acted so arrogant and disrespectful towards my dad and my self. I was beyond myself, went up to him and literally told him how rude he was and that he hadn't been taught manners, especially how to deal with women and the elderly and that chivalry was definitely gone. I let him have it. He told my elderly mother I was crazy. He then turned around and told me I was sick in the head! The nerve!
No business person, especially in El Paso has displayed this type of disrespectful behavior, lack of manners and lack of education that this boy from this immature and arrogant boy displayed.
People, my best advice to you, if you are Hispanic, female, or elderly or simply want to shop here for someone, I would think twice. DO NOT waste your time. You would be supporting this type of horrible customer service. We were only going to spend $300 at this place, so, it was no loss. Instead, we drove to Lowe's. Don't waste your time, energy and money in this nursery. Many of the plants there, are either dying, or very dry, thus very cheap and inexpensive. Not worth it. Go to another local nursery and deal with actual professionals and not with an arrogant, little boy that thinks that just because he may /may not own the place, means he can treat hispanics, elderly and women in such a cowardly and arrogant manner. You've been warned. Support professionals or other local nurseries.