Great service, nice and clean, and close to the interstate. We ordered sandwiches ahead of time and…read moreeverything in our order was perfect! I will definitely be back!

Third time is usually the charm. Not going back. Food's good but the customer service is extremely…read morepoor. A greeting is a nice perk when you enter an establishment you're going to give money to. An apology is a plus when the order has to be changed and the wait time is extended through no fault of the customer. It's unacceptable when an employee gives an order over with no eye contact or "thank you" or "thanks so much for waiting" and starts to walk away before the order hits the counter. Never again.

Late afternoon arrival and the staff was super friendly. Put gas and was told it's a trucker stop…read moreand they had showers if needed because I was traveling and just happened to be passing through. The staff made me feel super welcomed and if I ever return through this town I will definitely return here. Someone named Mc Hammer was great, then the following morning I spoke to an older gentleman and it's great vibes. The place was super clean. Definitely recommend.

Don't buy from this gas station they have signs posted in there store and when you go to buy the…read moreitem the cashier won't sell it for sale price false advertising.

I do love shopping in old parts of town. Can't outsource everything to big chains, plus most of…read moreWal-Mart's associates somewhat dislike their job, Verizon's reps detest the customers who do not add a line and buy 3 accessories each time they visit store in person, Costco's stuff could use somewhat smaller packaging and Fred Meyer or WinCo although very decent do not always have all I want to purchase, especially meat cuts. Nel's has best meat and awesome Italian sausage and Bratwursts and also they run great deals on chicken products from time to time. Another good reasons to give them a try are the ambiance, the spirit and the attitude. As Theodore Roosevelt once said, "Nobody cares how much you know, until they know how much you care". One employee, I believe her name is Caroline, goes above and beyond in providing awesome customer service. You can be sure your shopping needs will be met and questions will get answered. She is the one eager to walk the extra mile and will even help you load your vehicle. She certainly deserves a raise. As far as prices go I'd say they are not too much above everyone else to drive across town and to settle for mediocre customer service. I mean I knew few people who would spend extra 30 minutes to save extra $0.30, but, assuming time also has value it is not worth the hassle. Plus corporate entities have means to support themselves no matter what and by shopping at Nel' s you contribute to the success of an awesome locally owned store.

Great supermarket - Friendly staff - has everything you need - I stopped here while traveling and…read morestocked up my hotel room for my weeks worth of eating - I was staying at TownePlace suites so I had everything I needed to cook with - very clean - excellent place

I gave it two stars because the prices are always so low…read more But I'm a regular customer, and the lady who checked me out, about 9 am on may 23rd,was super unfriendly. Downright cold actually. Made me and the other customers feel awkward. I didn't get her name, but she's a taller middle aged lady. I iove winco. Too bad she works there.

Probably, in my opinion, the cheapest groceries in town. A lot of times they have a comparison…read moreprice from Walmart and Fred Meyer right by the item and it's usually a hugely lower price for the WinCo brand, which is a great brand I can trust.

Amazing selection. Knowledgeable and very helpful staff. They have an on site experienced…read moregoldsmith! His skills are outstanding and second to none.

Omgosh. They get worse and worse over time. Now they have the phone system set for the answer…read moremachine, picks up after only a few rings. Gave them the benefit of the doubt and left a message. Did they ever call me back??? Hell no. I just kept hanging up and calling back. After the fifth call, someone finally picked up. THEY REQUIRE THAT YOU CALL THEM IN ORDER TO GET YOUR PRESCRIPTION FILLED, BUT THEY DON'T ANSWER THE DAMN PHONE!!! WTF Fred Meyer pharmacy?

Went last night to grab 3 sandwiches and a cup of soup. We waited a half hour for those 3…read moresandwiches ( there was one other customer in the whole place) while we watched the employees meander around the shop. Got our food home and one of the sandwiches was wrong and they did not even put the cup of soup in the bag. I would give zero stars if I could just based on service which seems to be something our younger generation could give 2 sh*ts about.

Haven't been to this firehouse in 2 years and it'll be 3 times that before I come back again. What…read morea joke!!! It started with them being out of a key ingredient on their signature sandwich. Then out of a certain kind of cheese. Then it continued to the soda machine. Every button was out of order. No drinks. Then the icing on the cake. Been waiting over 45 minutes for my sandwich. And they are not busy with 4 employees behind the counter. A family of 6 walked in and out while I was waiting. Horrible customer service. Then when asked where our food was, it was sitting on the counter for over 20 minutes! Inexcusable. Firehouse is dead to me.

Easy on and off freeway gas station. Random that it's a casino and gas station, but it was clean…read moreand the employees are really nice. Casino has a separate entrance so I didn't see that area.

Interesting combo of gas station and casino…read more Clean bathrooms. Lots of snacks. Nice employees. Good prices on gas and food.

Fast service fun atmosphere and good food! Very kitschy atmosphere we had the Reno burger and a…read morepotato with chili and cheese. Obviously in Idaho you need to eat at least one potato. Not expensive and a decent amount of food. Fun little stop on our road trip!

A true Idaho gem for potato lovers!…read more Since we were driving through Idaho, of course we had to stop for a potato, and Rupes did not disappoint. I ordered the chili cheese baked potato and wow--the serving was massive! Delicious, filling, and definitely enough to share (I couldn't finish mine). For something fun, I tried their Rice Krispie Treat shake, and it was absolutely worth it--sweet, creamy, and nostalgic. The best surprise, though? They serve their drinks in ice-cold mugs with crushed ice. It's a small touch, but it makes everything that much more refreshing. My husband went for a burger and some chili cheese tater tots, and both hit the spot. He was just as happy with his meal as I was with mine. If you're passing through and want hearty food, big portions, and a little local charm, I'd definitely recommend stopping at Rupes. Bring an appetite you won't leave hungry!