Remember back before they put the self checkout in and they cared how many people were standing in…read moreline? That was awesome. Now they don't care if the lines are 10 carts deep. TFB

Omgosh. They get worse and worse over time. Now they have the phone system set for the answer…read moremachine, picks up after only a few rings. Gave them the benefit of the doubt and left a message. Did they ever call me back??? Hell no. I just kept hanging up and calling back. After the fifth call, someone finally picked up. THEY REQUIRE THAT YOU CALL THEM IN ORDER TO GET YOUR PRESCRIPTION FILLED, BUT THEY DON'T ANSWER THE DAMN PHONE!!! WTF Fred Meyer pharmacy?

The Good: Digital Coupon Buys…read moreFriendly employee who was smiling and patient as I was in her way as she was pushing a heavy cart to store it Needs Improvement: Lady at the deli: 1) twice didn't listen to what I asked for 2) was less than friendly throughout our interaction despite me trying to be friendly with her. Okay, people can have bad days. No problemo. But I get annoyed when I get rebuffed after multiple attempts to show interest in another human beings' life experience. Lol Bottom Line: I'll be back at Albertsons but might skip deli visit if I see her working the counter.

I love Albertsons, plenty of parking, clean, their hot food is delicious. They said they replace…read moretheir oil daily which if true is super good and would explain why the food tastes usually so good except for the end of the day we have gotten sick once I'm assuming from old oil.

I do love shopping in old parts of town. Can't outsource everything to big chains, plus most of…read moreWal-Mart's associates somewhat dislike their job, Verizon's reps detest the customers who do not add a line and buy 3 accessories each time they visit store in person, Costco's stuff could use somewhat smaller packaging and Fred Meyer or WinCo although very decent do not always have all I want to purchase, especially meat cuts. Nel's has best meat and awesome Italian sausage and Bratwursts and also they run great deals on chicken products from time to time. Another good reasons to give them a try are the ambiance, the spirit and the attitude. As Theodore Roosevelt once said, "Nobody cares how much you know, until they know how much you care". One employee, I believe her name is Caroline, goes above and beyond in providing awesome customer service. You can be sure your shopping needs will be met and questions will get answered. She is the one eager to walk the extra mile and will even help you load your vehicle. She certainly deserves a raise. As far as prices go I'd say they are not too much above everyone else to drive across town and to settle for mediocre customer service. I mean I knew few people who would spend extra 30 minutes to save extra $0.30, but, assuming time also has value it is not worth the hassle. Plus corporate entities have means to support themselves no matter what and by shopping at Nel' s you contribute to the success of an awesome locally owned store.

Great supermarket - Friendly staff - has everything you need - I stopped here while traveling and…read morestocked up my hotel room for my weeks worth of eating - I was staying at TownePlace suites so I had everything I needed to cook with - very clean - excellent place

Do NOT get your car work done here. I went for an oil change, got the premium and specifically…read moreasked if they could check my fluids. Not only did they NOT check my fluids but I was told by the man at the desk that I had a taillight out. I bought the bulb and went out there with an employee to discover the light was working (my bad I guess for trusting "professionals"). I kept the bulb because I could use it in the future, got home and checked my fluids because the bulb situation made me suspicious... and all of them were low. They didn't even fill my wiper fluid, which on the paperwork says it was completed. They're lying con artists. If they can't be bothered to tell me my fluids are low then what else are they neglecting to tell customers, and what other scams are they pulling?

Love the Walmarts of small towns. Not to busy, happen to stumble on a Pokémon restock and a fairly…read moreclean place. Minus one star for being the corporation it is and not paying the employees well. :)

Super clean, very well organized, wide selection of items and friendly staff. I definitely will be…read morecoming back!

Absolutely wonderful selection of health foods at good prices. Friendly owners and staffread more

Found dolmathes packed in #2 can. They're good and much less expensive if bought in bulk. Shop…read moreowner was very helpful. Oh, they're not called dolmathes there. As you walk in door, they can be located to you left on bottom shelf. Ummm!

Sighad helped me with everything I needed they are really the best of the best here. Highest…read morequality, exceptional customer service and a great experience. We will be back thank you!

Awesome grocery store for southeast Asians, little bit expensive but that's the only one so no…read morecomplaints. Probably they also need to broaden tge coverage of stuff and space.

I can't tell you how much I hate this store. Unfortunately, it is the closest to my house as far as…read moregrocery stores. I have made complaints in the past, but OBVIOUSLY they were not resolved. The store has a constant problem with items being out of date. I just stopped to get a half gallon of milk and it had already been out of date for 2 days. I worked in the grocery business for 30 years, so I am very aware when shopping for my family, that items are fresh. This is not the place. In addition, it is way dirtier than I would prefer, and the employees are RUDE and unhelpful. In addition, the price gouging is stupid. Just avoid at all costs. Drive a little further and know that you will get what you need for your family.

The store manager at the Pocatello Main Street location is less than professional. Treats his staff…read morelike trash in front of customers, the one and only complaint I've in 2.5 yrs of shopping here daily about one of the cleaning machines I rented he laughed at me, didn't offer any help whatsoever. I wouldn't even complain but over the months watching him treat his staff the way he does has got to me. I spend hundreds a week here, look up my phone number you'll see. I've slowly started taking my business to Albertsons, which by the way is slightly more expensive however, the staff is helpful, not condescending and rude like YOUR STORE MANAGER... there's no inconvenience on waiting like your store... (lack of cashiers, self checkouts not working) I'm unsure why you even put in self checkout.. it's 90% not usable ( errors, closed, or no one around to clear the screens... all of your best staff over 2.5 yrs have left to other establishments, I see and talk to them in town. You need to re think your management, treat your cashiers and stockers better. For being a "family owned business" it seems you're only about money and not your workers as you allow the upper management to treat them like trash, and cut their hours it's appalling.

The Popcorn Shop is so darn cute. I finally stopped in and was immediately charmed. They have fresh…read morepopcorn, candies, and lots of Idaho snacks that are all made right there. It's a great place to find gifts or nostalgic treats. The employees are super helpful and respectful as well. The almond butter chocolate bon bon was awesome and the jalapeño cheddar popcorn was rocking. I also had to grab some chocolate covered sunflower seeds for old times' sake. Such a fun little shop and definitely worth popping into if you're downtown.

They sold me broken and hard cookies and tried to blame me saying I broke them. I paid $10 for a…read moresix pack of cookies and they only offered a 2 pack for compensation saying they don't let cookies leave the shop broken or hard. The owner would rather call a customer a liar and then make sure they are satisfied!! Poor poor service shame on you popcorn shop of Pocatello