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    Mavis Discount Tire

    3.3 (21 reviews)
    Open 8:00 am - 6:00 pm

    Services - Mavis Discount Tire

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

    Mavis Discount Tire Photos

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    TLDR: DO NOT TAKE YOUR CAR HERE! I brought my car in for an oil change, the service was a bit slow, but certainly not something I'd leave a 1-star review for. The wait was 40ish minutes even though they brought my car to the service bay immediately. The next day I go to drive my car and the oil pressure/check engine light comes on. I check my oil engine and it's BONE DRY! I mentioned this to a co-worker, and she said the same thing happened to her at the Whiting Mavis location. Apparently, Mavis wants to put new engines in everyone's car, but not oil? I called the store and the Service Manager, Roger told me to put some oil in it and bring it down. I tell him this car isn't moving an inch, and I'm not paying for a tow. They send a technician down and put the already paid for oil in my car. I then request they tow it to see if they did any damage, they do. At that time they were instructed not to perform any service on my car without my approval first. After waiting 4 plus hours and hearing nothing about my car, I decided to call and find out they performed another oil change and drove my car 6 miles, without my consent! Supposedly no issues are found without taking the engine apart. They even mentioned how they made sure there were no leaks when they performed the new oil change. This only further proves that no one even put oil in my car in the first place. I then relay at a minimum I'm expecting a refund and a statement acknowledging what happened. I'm still awaiting the refund they've thus far refused to issue me, instead wanting to give me a future free oil change and a call from the Mavis Regional Manager, Hugh, which was promised yesterday. To say I am dissatisfied would be an understatement. Not only did no one at Mavis take any blame for what happened, they still want me to pay for the oil change. All I got was "mistakes happen." How are there no checks and balances for something like this? Especially since the only reason I went there was for an oil change.

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    1 year ago

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    11 months ago

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    2 years ago

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    2 years ago

    Excellent customer service. Prompt, thorough. They do their best to save you money. Convenient hours.

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    2 years ago

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    Ask the Community - Mavis Discount Tire

    Review Highlights - Mavis Discount Tire

    Went with my mom to get air in her tire late Sunday just before they were closing, Brooks who works there found a screw in her tire and fixed it, free of charge.

    Mentioned in 2 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (8 reviews)

    My tire was running out of air.I have High performance low profile tires. I stopped in 10 min…read morebefore closing on a Friday night. Told them i needed to get my tire checked. The Young man who was closing could not work on my tire because he wasn't The Tech that deals with that.The manger was kind enough to have him put my donut on for free. Jennifer the manager and Johnathan the technician thank you so much. Little things mean alot you could have just told me to "park it and walk cause we close in 10". You talk the high road ad did the right thing . Jennifer was very engaging , and Johnathan was quick and friendly . These two youngster set the customer service bar .Watch out other tire shop across the road .These kids did it right !!!!

    I had an appointment and arrived an hour early, no one was available in the shop when I entered so…read moreI waited awhile then I approached an employee to check in and was told I shouldn't have come early because they were busy. I handed over the keys and waited in the lobby. While waiting the employees were loudly complaining about all of the customers especially the carvana customers. I'm also a carvana customer and only came to this establishment because it's a registered carvana service center. When my vehicle was finally finished I was told that they couldn't honor the silver rock warranty because I didn't tell them prior. I paid and asked where my car is. The employee told me "it's out front somewhere". Very unprofessional and rude and will not be returning. I was reimbursed by silver rock and reported this establishment to carvana. Beware.

    Mavis Discount Tire - tires - Updated June 2026

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