I had an appointment for a infrared sauna and colon hydrotherapy. I went there and was told they…read morewere unable to do colon hydrotherapy because the sewer was backed up. No one even called me to let me know this. I dove all the way out there and not a phone call to reschedule or anything. On top of that the ladies were unprofessional because they were taking personal calls. One was talking to someone like she was talking to her best friend on the phone and the other lady who after telling me about the sewer issue got on her phone also with a personal call. At that point I was done I was going to reschedule but after that disappointing situation I'm not bothering with her services. Her products are good but the customer service is trash. They offered a discount when as I was leaving but I don't even want any type of service from them at this point.

By far this has been the best colon hydrotherapy I've ever gotten. India was such a sweetheart and…read moreexplained everything to me in detail. She even checked on me while in the sauna and thank God she did because I needed more water lol. They provide you with flip flops, robe and a tote bag so you can easily move from room to room. Gonia did my colon hydrotherapy and I highly recommend her. She knows how to ease the tension that comes along with someone doing this procedure and will have you laughing the whole time. I must say she is the only one to insert the speculum with out me feeling uncomfortable and that's huge. They keep the lights dim, relaxing music and essential oils to create a calming atmosphere. If you're looking for a place to do your colon hydrotherapy with warm, inviting individuals and a calm atmosphere this is the place for you. I look forward to seeing you ladies again.

I used to like going to Sue. However for the past several months she has burned me twice. I already…read moretold her before not to wax me because I have very sensitive Skin. She did not listen and burnt me very bad twice. Never again will patronize their establishment since they have a comprehension problem.

When I first started coming here SUE was amazing! But then as of recent, her work has declined &…read moreprices increased. I don't think she can "see" very well/eyesight declining too. My last visit for eyebrow wax/tenting was HORRIBLE. When I said I didnt like it she just shrugged her shoulders even though I was a regular there. She use to be very friendly and accommodating. Idk if she's just getting older or going through something personal‍

Ashley is very passionate about what she does, and it shows with her work. I have been going to her…read morefor years and her demeanor and professionalism has not changed at all.

I've been going to her for years but stopped cause of the pandemic and scheduling conflicts. Today…read moreI went back for the first time and Ashley kept in communication with me. She's as always very gentle and so worth the wait of the service. The ambiance of the spa is calming and welcoming.

Closed!! For good reason awful owner and stylists do what they want not litening to clients want,…read morehence closed.

I scheduled an appointment with KellyAnn for my daughter, It was her 1st time going to her. The…read moreappointment was for a haircut, to clean up her dead ends...not a new style. When I made the appointment, I asked if she was experienced with ethnic hair. I was told yes, she was trained in textured hair. Once at the salon, daughter in the chair, I asked KellyAnn how much experience she has with this type of hair while holding my daughter's long hair. She looked at me and said "I am VERY experienced." I thought great and continued to discuss what we were looking for in a haircut. I wanted her ends cut off (cut was to go from middle of the back to middle of the shoulder blades). The horror begins...I am waiting in the sitting area for 2.5 HOURS! Remember, IT"S ONLY A CUT/TRIM!!! I finally take peek and notice my daughter under the dryer with 2-strand twists. (KellyAnn was trying to make her curls come in.) Once done, my daughter comes from around the corner, hair is now shoulder length. My initial thought was "okay, shorter than we discussed" I was not impressed. I asked if layers were put in because I could see different lengths. Couldn't really gauge the cut because the 2-strand twists made everything lay different. Once home and daughters hair washed I could truly see the cut, her hair was completely JACKED up!!! OMG!! HORRENDOUS! I sent an email and the owner responded with an apology and he told me he would look into it the next day and get back to me. That was 4 days ago and I still haven't heard back. I even sent a second email requesting a refund for the srvice...no response. I had a great experience with one of their stylists on my curly hair, Tennille. But, I would not recommend KellyAnn for "textured hair". My daughter's hair looks like an overgrown mullet. Her hair has 2 distinct levels opposed layers. The salon owner apologized but without following up on his initial email, I have determined that customer satisfaction is not his priority being he has not resolved this complaint. I requested a refund for service and tip $44.85 ...crickets. I would not recommend this salon based on my experience there. (I will add pictures if this platform allows me to as I move through the steps of posting the review)

First & foremost, I've had multiple laser treatments at different locations, and this one…read more[unfortunately] merits a review. I agree with all other reviewers as it relates to Raquel (owner); she is upbeat, funny, & passionate about her work and that certainly shows. Contrarily, "best practices" as it relates to running a business aren't as adamantly followed. I paid $300+ for a Groupon deal: Six Sessions on a Large Area. During my first visit, I learned that the "large areas" spelled out on Groupon weren't quite right, & that I would have to cough up ANOTHER $100 EACH SESSION to cover a "larger" area (STILL NOT THE FULL AREA). My $300 "deal" just skyrocketed into a $1,000 hole in my pocket. I grudgingly paid the surcharge to just get it over with, & tipped $20+ for each 10-minute visit, because that's what thoughtful customers do. Unfortunately the thoughtfulness is only a one-way street at Take It Off! Spa: there's a $75 rescheduling fee (regardless of how far in advance you notify). Mind you, Raquel has same-day cancelled my appointment & I happily accommodated a new time, where I ended up waiting 20+ minutes in the building lobby for her to show up. Organization isn't a strong suit, as evidenced through the slapdash rescheduling & more importantly, as evidenced through Raquel's management (or lack thereof) of her calendar. She didn't correctly jot down my next appointment time, & had no idea that I was showing up when I was SCHEDULED TO show up. On top of that, she didn't hesitate to charge me $75 should I opt to reschedule. This was beyond dishonest, and I was beyond disheartened by this; Needless to say, I just walked out & gave up the remaining $100 of my pre-paid voucher. As I said before, I've had multiple laser treatments in the past, and I've never paid the kind of money at other institutions as I have at Take It Off! Spa. A $300 "deal" just turned into $1000+ of sunk cost & lost time. Before committing to any treatment, do yourself (and your pockets) a favor & look elsewhere.

Here is the deal; I like Raquel, she's good people nothing against her (that's the only reason for…read morethe 2 stars) but the service here sucks. If you have any kind of life; 9 to 5 job, happy hour on a Friday, staying late at work on a Tuesday, a pet to get home to then I say stay away. You'll be lucky to get an appointment the first time around with no cancellations or anything. Again she is a very nice person and loves what she does; she is new to having her company and can't manage her clients times and her schedule. My guess is she is busier than planned; I don't know. My story - I bought a Living Social deal via Amazon; 6 laser hair removals for full leg. My first appointment I show up at the place waited for her; I ended up calling her because she never showed up, she said I never had an appointment for that day and we should reschedule. I said fine and got an appointment for another day. I show up the day of the new appointment and she tells me my "full legs" deal I bought is for "half my legs" which I didn't understand because the deal says full legs. She said full legs means below the knee laser on the front and back on the leg. Again, I said okay fine; no need to shave and we start... After this I had 5 more appointments; one she booked me for middle of the day; 3pm which I was not okay with as I have a 9-5 job and can't leave work to get my legs done. Yet she booked it without my approval and calls me saying she is waiting for me. What?!?! The other she called and canceled twice on me because someone flew into town to get their laser done; so I now have no value as a customer? This was done via text... Honestly, I can't remember the last reason for the confusion on the cancellation; she will give you all kinds of reasons; double booked, people flying into town, event she had to run to, left the office because of her parking. Let's just say I never made it to the other three of my sessions and I had to get my money back from Living Social/Amazon. Thank God the deal was with Amazon as they refunded all my money.

Awesome service by the Spa owner. Very knowledgeable and attentive to details. Stays up to date on…read morenew techniques. Soon to be adding even mire services.

This was by far the best experience I have had in a long time! Dawyn does such an amazing job. I…read morebooked a lymphatic massage after searching for the right place for weeks, and I can honestly say I'm so happy I dont have to do anymore searching! I have been telling everyone about her services just so they can experience what I did! You will not be disappointed!