Dave has been tuning our piano for more than 20 years. We live in Portland, on the West side. When…read morehe started out, we had an old and quirky piano, and he helped us keep the pedal from squeaking and keep the keys working smoothly. He rejoiced with us when we got a newer, nicer piano, and has been keeping it beautifully in tune. We plan to stick with him. Experienced, always on time, always helpful. Plus, it's really fun to hear him play beautifully as he tests the tuning.

He Actually Damaged Our Piano After tuning our piano, on May…read more16, 2017 David was reassembling it and dropped the top onto the keys causing two large gouges in the wood below the keys. He apologized and assured us he would repair the damage. On June 10th, I texted him and received no response. I texted him again on June 17th and he finally responded on June 21st. He said he needed pictures of the damage to repair it. I sent him the pictures and he said he would be in contact with the repair people. However, I heard nothing back. On September 1st, he finally responded to my texts and said he was in the hospital and it would be at least a couple weeks before he would return to work. That was the last I heard from him. Needless to say, I would not recommend him. My piano is in worse shape than before he touched it.

I had my piano tuned today by Concord Piano. This piano had been passed down to me and had sat…read moreunused for over ten years. My daughter had decided to take piano lessons so I called around to a couple of piano places looking to get an estimate to have it tuned. I left messages with several places, but Concord was the only company to return my call (and that same day). The lady on the phone was kind and answered all my questions. I was quickly given an appointment for that same week. The gentalman who came to tune my piano was right on time. He was a very kind and knowledgeable piano expert. He educated me about piano care and did an excellent job on tuning my piano. You could tell he loved his job and has a true passion for music. I would highly recommend Concord Piano!

Worst service I've ever had. The man was exceedingly rude, and worse, he messed up my antique…read morepiano. middle C now makes an extremely high pitched ringing sound that several other people have confirmed is there, and when I tried to politely ask him about it, he accused me of tinnitus (not how tinnitus works), said thats how all pianos sound (i've played other pianos and no it isn't), then told me I was "full of it" and disrespecting him, and refused to even try to look at the instrument again. He even accused me of lying and completely making up the easily-verifiable scientific fact that people under 25 can hear certain tones that people over 25 can't, because he's a piano tuner which i guess means no one is allowed to know anything about sound except for him. Do not hire this man, he absolutely will NOT try and fix any mistakes he makes and will yell at YOU for even suggesting it.

Joe is an expert in his field and full of good advice…read more Steered me clear of several bad pianos and helped me select the right piano for my home. $90 to perform a pre-purchase inspection is a bargain and actually saved me money in the long run. Joe picks up the phone when I call and is eager to help.

Dillon was great from start to finish. He was very responsive to my inquiry and scheduled a meeting…read morein a very reasonable time frame. When he arrived, he introduced himself in a professional manner and got right to business. He was both efficient and thorough in his work. Our older upright piano sounded really great--like new--when he left. Our kids and their piano teacher all commented on how great it sounded after service. The price was competitive and acceptable given that we won't need a tuning again for quite some time. Thanks, Dillon!

Dillon is very knowledgeable and respectful and goes the extra mile to give great service and…read moreexplain some of the qualities of your piano to you. He has a love of what he does. I will definitely use him again for my personal piano and use him for our church pianos also.

The Little Orchestra Piano Tuning and Rebuilding Shop is one of the best service businesses I have…read moreever worked with, and I cannot recommend them highly enough! I called several piano shops in the area for a quote on a very small repair and was shocked by the prices. Some companies insisted that I needed a full service package with tuning included, even though that wasn't what I needed or wanted. Then I found Britney. She was honest, knowledgeable, and incredibly helpful from the very beginning. She quickly identified the problem, repaired exactly what was wrong in about 15 minutes, and charged a very reasonable fee--far less than what I had been led to expect by other shops. What impressed me most was that Britney took the time to answer all of our questions and never tried to sell us services we didn't need. It's rare to find someone with this level of integrity, expertise, and customer care. If you're looking for a piano technician who is skilled, trustworthy, fair, and genuinely cares about her customers, look no further than The Little Orchestra Piano Tuning and Rebuilding Shop. We will absolutely use them again and will recommend them to all our family and friends!

Oh, my goodness. What a pleasure it was to work with Little Orchestra…read more Little Orchestra was a delight, from start to finish. What I Loved: --Online scheduling. --Clearly laid out pricing. --No "up selling" of services. --No judgement about my (alas) very out of tune piano. Such a contrast against our previous (also highly rated) piano tuner. I cannot recommend Little Orchestra highly enough.

I was looking for a secondhand baby grand piano on a limited budget and needed expert advice before…read moremaking a purchase. I reached out for a consultation, and I couldn't have asked for a better experience. Laura, the piano technician, is a true perfectionist. She examined every detail of the piano, pointed out a small crack near the lowest key, explained the potential impact, and advised me on a fair price. Her insights were invaluable. I appreciated how she was understanding and patient. She emphasized that I, as the owner, should love the sound of the piano. Also, as it was quite a big purchase for me, I couldn't make a decision. She patiently advised me that either way was fine. This interaction with her made me love my piano more after I purchased. After I bought it (negotiating the price based on her recommendation), I had her tune it about a month after the move to allow the piano to settle. The piano hadn't been tuned in over five years, so many keys were flat, and some were even sticking. She meticulously went through each key, ensuring everything was perfectly adjusted. I've had pianos tuned before, but this was by far the most thorough tuning I've ever seen. She is timely, professional, kind, and deeply knowledgeable. I'm incredibly grateful for her work and would highly recommend her to anyone looking for piano consultation or tuning!

Our piano was recently moved and the movers dropped it. Laura came over promptly and went through…read moreit thoroughly to make sure there wasn't any permanent damage. Prompt, professional, friendly and reasonably priced.

Christopher tuned our piano today. We appreciate that he took time to explain some of the mechanics…read moreof the piano and things to look out for. The sticking keys were fixed, and it sounds perfect!

Great at communication. Moved a piano for us in Dallas. No hiccups and they took great care of my…read moremothers piano. They were courteous snd careful.

Verdi felt that instruments tuned to A = 432Hz were best for his singers. It also seems to provide…read moremore intricate and beautiful Cymatic patterns and alleged to help healing. So I found a great piano tuner (Jaid Smith) that agreed to tune my piano to this frequency. He was very intrigued and did not give me a hundred reasons why this was impractical. Well I love the sound and the 1960's Baldwin grand piano didn't mind it at all. Jaid was very thorough in cleaning out the piano and readjusting the registers. This may be the only 432 hz piano in Portland but there may be other musicians out there that have researched the benefits of this tuning. I highly recommend Jaid for this or just standard tuning.

Jaid is exceptional. He is super responsive, respectful, prompt, and very thorough. We have an…read moreupright that he did a great job cleaning (we have a cat), gave us some recommendations on humidity levels, and made our piano sound wonderful. He's visited us twice now and we intend to keep hiring him to take care of our piano!