Service Requested: I am a repeat user of Valvoline instant…read moreoil change at this location, 13730 So. Tamiami Trail, which is in front of Costco. Several times a year I stopped in for an oil change. The staff is always courteous and very professional. Today, I asked them to do a routine evaluation of my battery which I believe is about 18 months old, the report indicated that my battery is between very good and consider changing soon. Quality: I have no complaint with the quality of the workmanship. They take care of the oil from above inserting the new oil, while below the car and attendant removes the oil filter and replaces it with a fresh one. While this is going on another attendant is checking every tire for correct inflation pressure. They always ask pertinent questions such as do my wiper blades need to be replaced, do they squeak, considering that they might need to be replaced. They also asked if I wanted the inside air conditioning cabin filter to be changed which I had done recently so I declined, but they did a filter change in the engine compartment which was in need of a change. I would describe the quality of the workmanship as between excellent and outstanding. Value: I am pretty sure that the value they provide from a pocketbook point of view, is excellent. I'm quite sure that the speedy and professional work is done at less out-of-pocket cost than going to the Acura dealer or whomever you choose. Summary: I think people who consider the importance of a speedy oil change without a lot of waiting in a lobby at the dealership will be very happy with the service that the Valvoline instant oil change provides. Don't forget to ask for the military discount, it's worth 15% off.

Too much hard upselling. I just want an oil change. Replacement parts are overpriced.read more

December 24th I paid for a catalytic converter on my 2021 Chevy Silverado which they specifically…read moretold me my truck wouldn't take after market parts, yet they installed an after market converter without my knowledge then claimed it was all GM parts. Months (December 19th - April 13th) go on where I continued to bring them the truck with no loaner or other vehicle to use and they'd keep it for a week then tell me to come pick it up just for the check engine light to turn back on as soon as I got home then bring it back for another week and continue this process for months. When I asked to go else where they didn't want to unless I was paying out of pocket. Which not having your personal vehicle for months will cost you money, time and in my case my job. They finally gave me a refund April 13th but I'm still waiting to see if it goes through or not. The only reason why I know it was an after market part is because I took my truck to Victory Layne and they told me. They will tell you one thing and do another that suits them best, without letting you in on what's happening, then tell you it's fine to keep driving while your truck has the same check engine light you paid to go away.

They replied with a definite price and seem to be ready to do the job. N&M auto repair was…read moreprofessional from the beginning. They quoted me a definite price based on the information I gave them. I originally thought the quote was high, but after further research, I found that they were in the ballfield. The representative assured me with confident, that they were able to get me quality results.

We had trouble finding tires for our car. We came back empty-handed twice! But the manager, Adam,…read morewas kind and gave us a good discount. I recommend this place.

I have been a loyal Walmart customer for at least ten years and I would advise you to watch your…read moreback when getting an oil change!!I purchased a new oil pan for My 2001 Grand Marquis in Dec. Of 2021 and 18 months later ( after six oil changes at Walmart) I left with an oil leak! They ( never mentioned or marked) that I had a leak! I check the ground for leaks religiously and there were no leaks until this visit! They wrote it on the paperwork but No one told me and for an 18 month old part Why would I? It's too bad that Walmart breaks the cookie jar and says I didn't do it. Don't bring your car here unless you fell like buying an oil pan!!

Great service, and great prices. I would definitely recommend this tire shop. Also the mechanics…read moreseem very educated and trained!

Absolutely terrible experience. I was told this tire change would take about an hour and a half,…read moreand it's now been over four hours!!! They lied to me about the time. Waiting this long to change four tires is completely unacceptable. The staff may be polite, but the service is painfully slow, disorganized, and unprofessional. On top of that, after getting my new tires, my steering wheel now feels loose! Something that was not an issue before. I don't know what they did, but that's extremely concerning and unsafe. I am extremely unhappy with this experience and will be calling corporate to report it. I do not recommend this place. Avoid this specific Tires Plus at all costs. after confronted, the guy said " installing the tires were taking an hour and a half, that's not including the alignment, & mount & balancing" plus the guy had to go drive to the warehouse to pick up 4 new tires, and mind you they were completely dead so how was it that I took from noon all the way to 4:15 PM? I was expecting to only be there for an hour and a half, 2 hours TOPS!!! Unreal

This place is great! I have been here for oil changes, battery checks and bulb replacement. They…read morecould've said I needed a new battery but didn't. The staff is friendly and knowledgeable and I feel a sense of trust when dealing with them. Top notch crew. Top notch staff.

Took my car to Jiffy Lube about a month ago everything that I needed done to it they did it. I…read morewould say I was probably in and out within 45 minutes oil change air filter radiator flush. It's a few other things that I needed done on the car, it was a little pricey, but my car really needed to breathe better And I will definitely take it there again and the service was great and the people were friendly.

Went in for an AC charge and clear the Check Engine Light…read more Got up sold for $2000 more work and check engine light was still on.

THE ONLY ONES WE TRUST!…read more It was really hard to find a reputable group of car guys (and gals) in SWFL. But, after a string of shady experiences, we're so thankful to have found Terry Wynter. Juan and the rest of the guys are super helpful, kind, and do a great job. I no longer have anxiety about getting ripped off (or even paying for work that clearly wasn't completed!). Thanks, guys!

Stopped in today for and oil change and also had a halogen headlamp bulb replaced. I had put off…read moredoing myself because of its difficulty to reach. I was very impressed. Thanks for all you did today

Whole team is on point. There's a reason we've been coming here for 3 years!!! Outstanding customer…read moreservice EVERY. SINGLE. VISIT.

Beware calling. you will speak to someone outside the US who has NO idea what the shop can or…read morecannot do. They just want to get you scheduled and add whatever they can. I made an appt after asking if they could handle a specific vehicle we own. After person on phone said "of course" i booked it. Then they tried selling me oil change lol. 30 mins later I get a call from shop saying we can't do those cars. Shame. we used them for tires a few times and they were good but this phone service thing is junk and killing their business

The service was incredibly excellent! While my car was being worked on by the Manager ( it was…read morePresidents Day), Mr Romero loaned his own car to my son! The radiator in mine had to be replaced after finding the part so instead of waiting in the auto service office for hours my son was able to enjoy the day with his vacationing family! Service above and beyond! Thank you for your kindness, Mr Romero!! We have also shared your information with the office of the resort here on Sanibel in case someone else is experiencing car trouble and needs reliable help.

If I could leave a 6 star review I would based upon the superior service I have received on 2…read moreseparate incidents John goes beyond service . I had a nail protruding from the edge of my Pirelli tire and knew the tire needed to be replaced I reached out to a number of service locations but john responded rapidly so I selected his offer After a few back and forths by text, John arranged to order the tire This was at 10pm the day I contacted him He called next day to let me know the tire was in early and I could have the job done that afternoon The service person , Mike, was friendly and did the job quickly If you ever need tire repairs or new tires this is the place to go and receive great service and fair value

I went in to have my air conditioning repaired and they added refrigerant. Plus some dye to detect…read moreany leaks. They told me to bring it back after I drove for a while and when I did, they told me they did not find any detectable leak. Been using the AC for five months since the repair and it is still working great . I believe them to be an honest repair shop, which isn't always easy to find .