They are amazing, very lovable and professional staff they take their time and you feel like royalty. I have been getting my glasses there for almost a decade and they are the best. Also, if you are looking for a large variety of designer glasses this is the place to go. Luis speak spanish and he treated my son and I with such care. I truly recommend them. read more

The people here are so great to work with! The facility is beautiful & relaxing. We highly recommend Dr Kirkland - David, and all of the staff. read more

Website could be more helpful trying to book an appointment but know matter what I do I can't find the Valrico location's website

Friendly experienced staff. A great experience. Highly recommend this place. The interior was inviting and they had a huge selection to frames to look through. read more

My visit to Maxim Eyes was exemplary. Dr Pauline Thai was extremely professional, thorough, and friendly. She took the time to explain exactly what she was doing in each exam. When I saw Keith to get my new glasses I was very impressed with how well informed he was on every aspect of picking the new frames, and all the add-ons for the lenses, to make my glasses the best they could be. Super friendly, very polite, just really nice to be welcomed and treated so respectfully! Maxim Eyes is top notch! read more

My optometrist Jessica pierce moved to Maxim eyes optical. Upon walking.thru the door, I was impressed by the layout of this new location and warm friendly staff. I waited about 3 minutes before being taken to see David the tech to be pre-screened before seeing the Doctor for my yearly eye exam. A big shout out to DAVID the TECH. David is very customer service oriented, warm and engaging. Dulcie, the Owner was very friendly and patient with me as she took the time.to show a novice how to put in and remove contacts. Maxim eyes optical is the place to frequent for eye exams and new glasses. The staff is awesome and friendly. The office is clean, well equipped and well laid out. Thanks David a bunches read more

I'm from out of state visiting my brother and I had a contact issue. Chelsea was able to work with my doctor's office at home and I was able to get my prescription. She went above and beyond in a short time. I would highly recommend Maxim Eye Optical and especially Chelsea. Thank you again. read more

The service is good. The Dr communicates well and it's a comfortable environment. Louis is great with helping to find frames just for you and fitting them once received. read more

Very pleased with maximizes. Staff very helpful, David was very personable and professional. Dr Jessica was very informative about my eye exam. read more

It was my first time there staff very friendly as fir the Dr hmm in all the years I've been getting my eyes examined when in room ready to do lights were turned off at this location my eyes were examined with lights on mind you I informed the doctor I was sensitive to the light but continued with lights on I could barely see the letters anyways make story short she tried again now she's fixing numbers not sure as to why but yeah like I mentioned always had my eyes examined while lights off this one here no lights off....Now what you think? And being sensitive to the light and I refuse dilating my eyes...Thinking about going to get a second opinion elsewhere gota go with my instincts Oh and she did say something about cataracts which it was questionable but didn't mentioned anything about my stigmatizing, in which case I didn't say a word...didn't have enough time to look at glasses it took too long and I was waiting to get picked up by Lyft who was about to leave me... read more

I took my daughters for their annual eye exams. Everything went smoothly. David was very personable and did an excellent job of making them feel comfortable. I will definitely return next year. Outstanding customer service. read more

I went to the Valrico location as my Medicare Advantage plan was contracted with them. I had a new prescription from Ophthalmologist for glasses to correct my double vision. The Staff was most helpful. I told them what style frame I wanted & staying within what my insurance would cover. She brought several frames over to me, I selected the one I wanted & closed the deal. All within 30 minutes. That's awesome! Downside was they made my Right Lens incorrectly as I discovered in my follow-up appointment w/Doctor. I knew something wasn't right after a day or so. I went back to them, they understood the error, remade lens & refitted within 7 days. Overall, I would recommend them. read more

It's been at least 25-30 years since I've been to an eye doctor or had an exam. My wife went here several weeks ago and raved about the people, service and how professional everyone was. I totally agree. I will be recommending Maxim to everyone I know. Check them out. You won't be sorry. read more

As I'm new to central Florida, I am heavily dependent upon personal referrals. I could not be happier that Maxim Eyes Optical of Valrico was recommended to me. The store is large and stocks a huge array of designer frames. The prices are shockingly low, in my opinion. With kind assistance, I found a pair of frames that fit perfectly. I was assisted by three different team members -- all of whom were gracious and knowledgeable. The atmosphere there is so welcoming, and I noted how attentive staff was to older patients who had difficulty understanding their options. Bravo Maxim Eyes Optical for making my visit a pleasant success! read more

Greatest customer service! They made feel welcome. David did an excellent explaining all the tests! I recommend Maxim for your optical needs! read more

David made the pre-tests so easy to take. His methods are awesome; especially on the dreaded puff test. it did not take as long as it would have had he just rush through like most technicians so. The whole process from beginning to end was painless. I most definitely would recommend people to go to Maxim eyes to get their test done. read more

If I could give 10 stars I would! From the Dr. to the staff everyone was friendly and helpful starting from the moment I called to make an appointment. I appreciated that the office was exceptionally clean. They were wiping everything down in between patients. When I realized I made a mistake in my lens choice they were super accommodating and friendly. I am so glad I chose this office! read more

The store took extra precaution to make sure I was safe and that the environment was safe during this pandemic, which I greatly appreciate it. The sales service and customer service was superior. I would recommend the store highly. I am a new customer. read more

I was every impressed with this optical store in Valrico. It was like no other I have ever visited. From the moment I stepped through the door, up until we left, I felt I was in an atmosphere of true professionalism. From David, who greeted both my wife and I at the door and made us feel so welcome, to meeting the owner who took the time to interrupt her very busy schedule to spend time making sure our issues were addressed. My wife required new glasses and the store provided so many choices which is something we never experienced before at an optical store. However my vision was almost perfect (somewhat like me) however it was determined I could use reading glasses. But this is what separates Maxum Eye Optical from all the rest of the optical stores. They didn't try to over sell me when I expressed no interest in purchasing glasses. Now that's class and that's how both my wife and I felt when we both walked out the door! read more

This place is amazing. I went in to have lenses put in my glasses and let's just say this place makes you feel like family. Everyone was so amazing and super sweet. So worth the drive from Lakeland that's for sure. If anyone is looking for a great place for an eye exam or just for lenses please go check this place out. I promise you that you won't be disappointed that's for sure. It's a family owned business and they will make you feel like family. I can't wait to go back again for my eye exam. Y'all ROCK!! read more

This has got to be the best experience I have ever had at an eye appointment! Everyone there was so friendly and genuinely care about your needs, especially Luis who clearly loves what he does! The exam was extremely thorough and the atmosphere is awesome. They have a large variety of frames to choose from and I never felt rushed when finding the right frame for me. I am so happy that I found this place and highly recommend it to anyone looking for vision care! read more

If I could give that so-called manager/owner called DULCE a minus 5, I would. I made my appt weeks early for both my husband and me. He is a kidney transplant patient and myself a former cancer patient; both issues requiring medical eye exams every 6 months. The day of appt, I called to verify that they had gotten everything needed for insurance coverage and found out they hadn't, but never let me know. Now, 30 mins away from my appt time, I was told I needed to call and do it. Interesting,,,after all these years I have never had to do so, but I called my insurance immediately and called Dulce back to tell her I'm covered and gave her all the details. Dulce was so short and nasty about it over the phone and refused to take any responsibility for not letting me know and kept insistent I didn't have coverage and would have to pay. She was dismissive, blunt and rude and kept saying she could not find my coverage. I almost didn't go, but since waiting for so long and needing the exam, my husband and I showed up for our exam hoping she would have things cleared up by the time we arrived. While filling out the paperwork, she came out all worked up and talking loud and said that "you don't have insurance and I've been on the phone an hour". She was acting like I was trying to pull a fast one on her or get some free exam. I have no idea while she was on the phone so long when I called and got through in 4 mins!! Obviously as a manager/owner, she is not very competent nor cares about quality customer service to leave all this to the last minute. She should rely on the efficient services of Samantha to deal with customers kindly and chihuahua-Dulce should go and get herself a de-stressing massage and stay away from customers as she clearly cannot handle the stress of her business. She didn't want to hear me explain it nor did she act like a professional who calmly listens and gets to the bottom of the matter. She started raising her voice towards us and talking over me with other customers in the lobby and then told us "you just need to leave". Dearest stressed-out, obnoxious Dulce, I'm so sorry you cannot handle the task of calling an insurance company to verify insurance and THEN letting the customer know BEFORE they arrive at your business so you do not have to take your inefficiencies out on them. Please learn some admin, problem-solving and conflict-management skills, as you have none. After leaving your office, I called Brandon Eye Associates who immediately VERIFIED MY INSURANCE COVERS OUR EYE EXAMS and gave us an appt a week away!!! If you'd like, you can call them and check on my 10/26 appt....but, then again, you are administratively incompetent and obviously do not know how to use a telephone!! read more

Located in the Sweetbay plaza bordered by Miller Rd and Brandon Blvd, this is a nice, family-owned and operated business. I've been a customer for several years, and they do a great job of being very attentive and personal in service. The optometrist who works there is good at his job and can recommend multiple options for what your vision correction needs are. Whether sunglasses, glasses, or contacts, if they don't already have it, they will get it for you. read more

Super friendly and welcoming place. As soon as you step one foot into the door your welcomed. They even add special touches by assigning you to table with your name creatively written onto it. read more

It had been a very long time since I had an eye exam, and the last two times weren't very good since they were checked at Visionworks who gave me glasses that ultimately would just not work for me. So when I went to the initial appointment, I was nervous since I knew I needed glasses to be able to see. The Dr was unbelievably thorough, and shows genuine concern for his patients. I was so surprised at how extremely competent this place is! I ordered glasses, and actually got contacts the same day, leaving with GREAT vision! I had no idea a visit to this place would change my life. They gave me sight, and hopefully when my glasses come in, will be decent looking in the glasses they helped me choose since I usually look awful in glasses. I cannot say enough wonderful things about this place! read more