Beware! This place loves to take money from you! I've been going here for years and never had any…read moreissues till this day. I went in for an eye exam in August. Completed my eye exam and I was told I had no changes to my vision. Good. So, they charge my deductible and that was it. Everything was smooth from there. However, when I was trying to order contacts from 1800Contacts (which I do at least 4 time a year). Eye Site Center refused to renew my prescription because I didn't do the "contacts exam"... They never even told me I either needed it or would like to do it in August. So, they were trying to have me come in and pay for another exam that was not needed. All they had to do was renew my prescription from last year's "contact exam" or use the results from the August exam and I will be able to order my contacts. Which I ONLY NEEDED TILL January since I will be doing LASIK. I will no longer continue to do any eye exams at this location! You've been warned!!!

I've been coming to see Dr Ludke for 4 years! I like him as…read moremy eye doctor also his staff. His office is clean and everyone is always polite. I've never had any billing issues Each year, they have to fax my results to another office for me and each year they do it promptly, when asked. I'm happy with how I'm treated and the quality of my eye examinations.

My glasses broke during my eyebrow threading session and I was hours away from home. I remembered…read moreabout a Optical near by that my partner went to for his work safety glasses. Han at Eyeglass World pulled through by getting my new glasses done that same day, I was able to walk out seeing again within the hour!!!

After my experience today, I will 100% drive to the Brandon location rather than dealing with the…read moreterrible customer service provided at this location. On 2 separate occasions I tried to pick up my daughter's glasses. On both occasions employees just sat there watching customers and having us wait. Apparently it takes two employees to help a customer as well when it comes to fitting glasses and placing orders. The first time I left after 20 minutes of waiting there because I had somewhere else to be. Today after 10 minutes I asked how long the wait would be and the chick stood up and grabbed the glasses and set them in front of us. After a few minutes I grabbed them to have my daughter try them on and this chick across the room raised her voice (essentially shouted) and said don't touch them until you're helped. Then proceeded to come to us and ask my daughter to try them on and see the wall on the other side of the room. I told her they were replacement glasses and the vision had nothing to do with it and I grabbed them to see if any adjustments needed to be made so they don't fall off her face. Please explain why it took me grabbing the glasses to finally be helped when she had been sitting there from the second I stepped foot in there and why was it okay to snatch them from where I had put them when she told me to stop? Are you okay and who hurt you that you felt the need to do this in a public setting, more specifically your place of work? Additionally, before I left I told her next time before she decides to raise her voice at a customer to ask herself if that's how she wants to be treated. There was no need to raise her voice or make a huge scene out of nothing as I paid for these glasses... Treat others the way you want to be treated, common sense I would think but apparently not so common at this location. Lastly had she read the note she would've known they were just replacements before making a huge scene and making it seem as if I was stealing glasses I had already paid for. Teach your employees how to be respectful towards your customers as this scene was truly uncalled for and beyond disrespectful. Also, if I'm picking up there is no need for me to wait 20+ mins when I'm grabbing and going, especially when my daughter wasn't present the first time. I've never ever experienced this type of disrespect with the Brandon location and from reading the reviews apparently this is pretty normal for this location which is truly a shame. *** also if it's a replacement make sure you get that in writing because they like to make calls telling you that you still need to return the old pair even though it's in their possession. Location: 10441 Sterling Dr Riverview, FL 33573 Date of visit: May 3, 2025 at 1230pm If you want more information you can message me directly.

I have been a customer for over 12 years at the Riverview office, My experience was not the best…read morethis last time . I have to say Lisa is not a profession person and you do not get the help that is needed , you are on your own, because of that I went to the Valrico Branch, as soon as we walked in we were approached by a lady by the name of Carol, she has a smile that tells you , you are at the right place. Carol made you feel welcome and comfortable. She has such a pleasant demeanor great personality, she assisted me with the right fitting of the glasses that suited my face perfectly , she works within my budget and at the same time we had great conversation. I cannot help but say Carol is sweet and very professional. Sun Hill should be very happy to have her representing their company. I lived in Riverview and did not regret driving to Valrico. Great customer service to Carol and Jessica.

I have been going to Sun Hill for years. Always friendly, professional treatment and service.read more

I had an absolutely pleasant experience at Riverview Eye Care. From the moment I walked in, the…read moreentire staff was incredibly friendly, welcoming, and helpful. They made me feel comfortable right away and took the time to answer any questions I had. Everything about my visit was smooth and professional, and I truly loved every part of my experience. I would highly recommend them to anyone looking for quality eye care with a caring and attentive team.

What a friendly office and Doctor. In need of a new eye doctor, this was such a great choice. Super…read morefriendly, good options for specs, lasik options, various eye health tests. All around a great office!

First time visit for an eye exam. I loved the establishment location and how clean/organized the…read moreinside was for the patients. The eye exam was great and the technicians made me feel really comfortable and relaxed. Although, I went inside for an eye exam. I left out really informed on my eye health and eye glasses recommendations. I recommend to first time patients!

Made an appointment for me and my wife, filled out all their forms online including copies of my…read moreinsurance cards, appointments were confirmed, but the day of the visit we were told they could not verify my wife's insurance, so she would have to pay out of pocket. I told them she was insured, so they suggested I call my carrier and reschedule my wife's appointment. I guess a phone call prior to me arriving would have been too much to ask. We both left and I will not be back. I called my insurance company and they indeed verified my wife is covered. Just another example of people not doing their job properly. Horrible customer experience.

This was our first visit. While we understand delays happen, the staff did not acknowledge the wait…read moreor offer an apology. The waiting area was also in poor condition: it was cluttered, a tissue/napkin was left on the floor, the tissue box was empty, and the TV was turned off. Finally, at checkout, an unexpected $39.99 charge for 'damage coverage' was automatically added to our invoice without our consent or knowledge. We had to decline it at the register. We hope management improves front-desk transparency and waiting room maintenance.

The most horrible experience my wife has ever had. RACISM seemed to have been a factor here!…read moreTreating all persons equally here was not the case! The receptionist and staff were very rude. The only professionalism was shown by the doctors. My wife and my sons were not treated kindly and it was very upsetting. One of the ladies kept calling my son a girl just because he had long hair but in our Native American culture, that is common. We were not treated with respect. My wife continued with service there because that was the only place that could get our sons seen at the time. There were negative reviews on here already but we gave them a benefit of the doubt! We were wrong. The services were not met with the same principles as Clarksons mission statement which is really disappointing! Do better!

Dr. Sieboldt's office is in the heavily wooded Bloomingdale Office Park. Keep to the left when you…read moredrive in. It's a surprise when you walk into his office. Rather than the bright lights of the big box offices, the lighting is more like your living room. Very comfortable feeling. No waiting for my appointment to be called. When Dr. Sieboldt explained the results of my tests, he leaned toward me to establish good communication, rather than leaning back and adopting a "standoffish" professional attitude. What impressed me the most is that he told me what vision problems I did NOT have. Highly recommended!

I recently moved to the area and found Dr. Siebolt on my insurance carrier's website. The office…read morewas clean, covid-compliant, and the wait was under 5 minutes. My appointment was quick, I ordered my new prescription and was out of the office in record time. I highly recommend Dr. Siebolt.

Yay, it's #ThankYouThursday today! I'd like to take this opportunity to thank the awesome…read moreoptometrists, opticians, and staff at Southern Eye Care Associates in Valrico. The staff in the reception area are so kind, and very knowledgeable in letting you know what is covered under your plan. I never have to wait too long to be seen. In fact, all of my appointments have been on time. The technicians are great with getting you through each eye test station, and scanning the back of the eye with all the latest technology. It's an additional cost (not covered) for the OCT, but it's well worth it. It's highly recommended if you have a family history of glaucoma (like me). I've been seeing Dr. Hollis and Dr. Wright for 3 years now. They are both wonderful. They've been great in addressing all of my concerns, and offering great solutions. I've also been super happy with the opticians. I wasn't really able to wear progressive lenses until coming to this practice. I'm not sure why. All I can say is that every pair I've received here have been perfect. Picking out frames by myself has never been an easy task. The opticians here have always been able to find the right frames for the shape of my face. They make the whole frame shopping experience seamless and pleasant. I never feel rushed to make a decision. I never feel like they are trying to sell me expensive frames, unless I'm leaning that way. They truly have a knack for finding the right fit, and at a good price range. I don't think I've ever had an issue with the finished product. It's always a great experience!

I went in for my eye exam thinking it would be covered by my insurance little did I know it was not…read moreand they didn't bother to tell me until after it was done. $165 is ridiculous for an eye exam is outrageously priced and I will never ever go back.