Wanted to leave a review because I had a really good experience at Sunrise Manor. You can…read moredefinitely tell they've been making improvements. It's not perfect yet and there's still some work to do, but it's come a long way. The building looks much nicer than I expected and the location is beautiful. Big shout out to Dana in therapy. She was awesome... really motivating and you can tell she actually cares about getting people better, not just going through the motions. Every time I saw therapy going on people seemed engaged and actually making progress. Carline on the 2nd floor was another person that stood out. She was always kind, patient, and seemed to know all the residents. You could tell they were comfortable around her, which says a lot. Angelica at the front desk was always smiling and welcoming. First impressions matter and she made everyone feel comfortable walking in. And Kevin in Admissions was great too. He answered every question we had, never made us feel rushed and made the whole process a lot easier than I expected. Overall I left feeling really good about the place. It's obvious the staff cares and they're putting a lot of effort into improving things. Definitely worth checking out if you're looking for rehab or long term care.

When my father was being discharged from NYU/Suffolk and taken to Sunrise Manor Center, I had…read morehesitated based on the facility ascetics and reviews. While I must say they are in the process of renovating and the entrance is now welcoming and appealing. I heard they are moving forward and working to renovating the facility, this is great!!!! Still, what stand out is the quality of care my Dad received, 100% The saying you can't judge a book by its cover is absolutely true!!! I must say my father has been at other Rehabilitation facilities in Suffolk County and none can compare to the experience I had with the others. To begin the Admissions Coordinator Kevin was very professional and attentive to my dads needs. followed by the Nurses, LPN's Certified Nurse Assistants, Facilities team, Physical Therapy team, Front Desk and Kitchen Staff have been exceptional!!!! They did a great job with comforting my father and providing/offering top notch care during his stay. The staff kept me alert to any changes in Dad's health or demeanor. Just to name a few, the Nurse Director Mrs. L. Hunt and Nurse Supervise Nigel are what you call quality care professionals. As well the LPN's; s Terri, Georgette, including CNA's Margaret, Lisa, and Male CNA Ethan, including the encouraging words and motivation from the Physical Therapy team Klara and Lisa team made a Hugh difference. The entire staff was wonderful and helped in my father recovery, with this I say Thank you and continued Blessing to each who helped my father. I also can't forget Briana the Social Worker who was always available and provided information that helped me navigating resources prior to my father discharge. The bottom-line quality medical care is hard to find, and Sunrise Manor Center in Bayshore, should be recognized as a small but unified and caring group of professionals. My apologies if I did not mention everyone's name, but your faces are clear in my mind and most importantly your patience, compassion and empathy are what I hold dear. Thank you Sunrise Manor for providing exceptional quality of care to my father. Continued economic growth to the facility and hard-working staff. Sincerely, Marina M.

I started PT with Todd, Rich and staff last year for my back. I was immobile but after a few…read moretreatments I was feeling better. By the time I was done, I felt great and they sent me on my way with all the tools I needed. I am now being treated for a Rotator Cuff injury that I was told by my Orthopedic surgeon would probably not work but again, Todd, Rich & Nick are treating me on my way to recovery. I feel great and they are once again have given me the tools to improve my chances of NOT getting surgery. Erica who is one of the PT assistants is great! She is friendly, funny and knows exactly what I need every time I go. I highly recommend these guys for all your PT needs!!! I never have to wait to be treated, they are funny, friendly and most important very concerned and in tune to my needs for what I need to recover!

My husband and I went to a couple of physical therapy offices in our area,…read more BayShore, before my scheduled right knee replacement on May 3, 2023. We were both impressed by the quiet and calm energy in the office. I finished with my occupational therapy at home on May 26. My recovery has been taking longer than anticipated. I first met with Nash at Maximum Motion for my evaluation on June 2. She's very friendly, kind, intelligent, supportive and attentive. I especially like that. I've unfortunately been to physical therapy too many times in my 60 years and it's never a plus if the therapists aren't listening to their patients. On June 6th and every other day after I've had the pleasure, and I mean that, of meeting and working with Kenny, Kevin, Olivia, Allison and the lovely and pleasant Jenn who greets us with warmth, kindness and a beautiful smile. I've only ever spoken with Kim on the phone but she is just as delightful as the rest of the staff. The atmosphere is laid back but hands-on. I've never liked physical therapy because of my many maladies something else always inevitably happens that causes pain elsewhere to debilitate me, because I wasn't being listened to. I don't worry about that with these beautiful people. Care is given, and no one is ever given more than they know each patient can handle. They each have a wicked sense of humor and, as a patient, it's their easy camaraderie that makes going there especially comfortable and even fun. I actually look forward to going back. We highly recommend checking them out.

Thank you Heather for all of your hard work with Mikey, we have seen such a huge improvement with…read morehim. We can't that you enough. We will miss you now that he is in kindergarten. Sincerely, Mike, Liz and Mikey W.

Used this agency for my son for speech, PT, OT, and special ed SEIT services from the time my…read moreson was 2 till 4 . Knowledgeable, accommodating and attentive therapists! Front desk staff is extremely helpful with paperwork and info. Tried other therapists before finally finding this agency.

Just finished my PT work on May 7th. It was mos t helpful. I worked with Kelly Russel who was…read moregreat. She motivates you and is supportive during your treatment . She makes a difference. The facility itself is well organized ,safe and clean. The staff is professional and courteous . I would recommend this site to anyone .

I've been working with Gabby C. since October. There is much improvement. Gabby readily imparts…read moreknowledge regarding my injury. She is very knowledgable in her field. The support staff is always friendly and helpful. I never have to wait more than a minute or two to be seen, even when it's busy.

BEST physical therapy crew on Long Island! Dr Mike…read moreDombrowski is a RARE find. He combines very detailed clinical expertise with genuine compassion, designing treatments that feel SO empowering. Every session leaves you stronger, more knowledgable about your body and with less pain. Dr Dombrowski doesn't just treat symptoms - he teaches you how to reclaim your body and recover so much faster (than other therapists). TRULY OUTSTANDING CARE.

My elderly and frail Mom fell, and broke her femur. Ouch…read more Mom gets shuffled from the hospital into the care of Ross Rehabilitation. From the beginning, we had problems. The menu for the day listed something culinarily palatable, yet my diabetic Mom was served a PB&J instead; Umm... No. Once we called them out on that, her food changed, but was either so cold or so distasteful, Mom couldn't consume it. Mom lost about 40 pounds over the five or six months she was there, just from being served nasty food, day in and day out. The Nurses/Medical Assistants are very nice, sweet and extremely respectful while they interacted with Mom. However, when they weren't doing a task directed by the management (such as changing bed clothes, getting Mom dressed, moving Mom from the bed to the wheelchair, etc.), they literally ignored her. My Mom was forced to sit in a pile of her own excrement until a Nurse or Nurses Aid was instructed to do something about it by management. Absolutely disgusting! Next to Mom's bed was a curtain, for privacy while dressing/undressing. At night, there were numerous times when a Nurse would tactfully pull the curtain to separate my Mom's bed from the rest of the room (which startled and woke my Mom up) and then sat in a chair on the other side of the curtain and SLEPT. Mom listened to the Nurse or Aid snoring on the other side of the curtain during the night. So... Too busy to tend to my Mom's bathroom needs yet NOT too busy to NAP?!? COVID outbreak; Mom got sick. I fought with them for three days, making four or five phone calls a day to the Operations Manager (named Laidy), the Resource Manager (named Marie) and various other people in-between JUST to get someone to contact a doctor and have the doctor electronically prescribe Paxlovid® for her, to help her through. They kept trying to push me off until the day a Doctor makes his rounds in the home, once a week. Paxlovid is only available for five days and we were on a time crunch but they didn't care. I had to threaten legal action to get Mom medication. Ridiculous!! The ONLY thing about Ross Rehabilitation that was great; Physical Therapy Program. Mom's Physical Therapist was named Jill and Jill was a doll; So compassionate, patience, enthusiast and uplifting. She helped my Mom a lot. The only thing my Mom looked forward to each day was her Physical Therapy and spending time with Jill. The gnats flying around the room. The phone system that only -sporadically- worked properly. The napping staff. The cold and/or inedible meals. The blasé concerns for my mother's health during COVID. A call-button that did absolutely nothing. Zero concern for personal hygiene. One-Star earned ONLY because of the Physical Therapy, offered.

I had experience with five other facilities before Ross, and each left something wanting. At Ross,…read moreEVERYTHING was left wanting. The food was inedible, the therapy milked every patient for every day they could. Twenty three and a half hours of bed or wheelchairs, and half hour of therapy. Few people rarely graduate to a walker there. While there are a few exceptional staff,(a few nurses, aides, housekeeping or maintenance) most are more concerned with excuses than their patients. There is virtually nothing spent for activities for the patients, despite the sincerity of the people trying to keep the residents involved. There is one dementia resident whose rights supersede the rights of the other residents. He wanders the halls, entering other resident's (usually female) and stares at them in bed. Complaints are answered with "he's harmless" or "we're working on it" or threats and retaliation. Apparently excuses are more important than the privacy, security, or comfort of their residents. He urinates on the floor, and walls exposing himself to others, but according to management he can't be restricted no matter how many times he violates the rights of others. My significant other had a wet towel and used diaper put on her bed, and another day had feces smears on her blanket. I apologize to her every day for sending her there. This is by far the worst facility I have ever seen. The ONLY person exceptional at this facility is the Admissions Administrator who manages to continue to sell this abomination. He does try to intercede on the residents behalf, but his role is limited. No one should send a loved one here.

Momentum is wonderful, the staff is great and the facility is state of the art. The onsite bakery…read morefor residents, staff, and visitors was wonderful. If you are looking for a rehabilitation center in East Islip, Momentum is a place to definitely consider.

I would not recommend this facility. My father entered on 12/1/25 he is now essentially doing…read moremaintenance, and his insurance company is being billed and we are paying over $ 200 a day in copays. Last Friday I was unable to reach my dad on the phone in his room, I called the building begging to speak to someone who could put eyes on him to see if he was ok. The receptionist was rude, unprofessional and hung up on me multiple times. I was forced to call the police to go in to do a wellness check. I have left messages for administrators and no call back. These practices are unacceptable, unprofessional and unethical and now I'm trying to arrange discharge and hitting obstacles day after day...This has been a horrible experience!!!!