We have been going here for over 10 years. The have a…read morediverse staff that are kind and offer concise responsible care. I really appreciate the timeliness and efficiency of the office staff. Dr. Pham is very professional, knowledgeable, and to the point. I love that they have a holistic attitude and really listen to and respect my point of view. Overall, I would highly recommend.

Was told they are full and not taking new patients anymore! So back to still looking for a PCP!read more

I love this location they are so friendly and professional. Especially the front desk ladies!read more

patient care is secondary to office staff and billing. unprofessional, uncaring, and poor overall…read moreservice. don't waste your time. when it comes down to it, their time is vastly more important than yours. paperwork and IT systems are always inaccurate, which I hilarious given you have to reregister for almost every appt

Clean office, care quality and listens to patients needs and is understanding. Easy to deal with on…read morephone and in office

When we started going to Continuum we absolutely loved it! But that was 2.5 years ago. Over the…read morepast 6 months it has been the absolute worst. Our daughter had an ear infection and the doctor made her come in 3 times to look at it. Not because it was that severe or swollen but because she just could not figure out how to actually look at my daughter's ear and diagnose. Absolutely insane and miserable for my daughter as she kept tugging on her ear to the point that it hurt her. They also misdiagnosed strep throat for a UTI leading to multiple unnecessary visits. The only reason they caught that it was strep throat was because I diagnosed it myself. Again absolutely absurd. Seems like they have no idea what they are doing and are trying to rack up as many visits as they can just to take your money. Please do not go here if you actually want to solve your child's health issues!

I was once a 5 star reviewer but I'm back with my most recent visit to amend to 1 star. All because…read moreof homophobia from a single male nurse. He refused to look me or my wife in the eye, never introduced himself, and physically hurt me. I am bruised from where he wrapped my arm SO tightly with a band to insert my IV. The band tightness was actually more painful than my kidney stone and sepsis, the reason for my visit. I begged for relief and so did my wife. I twisted and moaned and cried in pain. He said nothing. This was completely awful, emotionally scarring, and I cannot believe this man is allowed to practice medicine when he does not care about the patient's comfort. I wouldn't recommend going here if you even might look a little gay.

The following review is for my visit on 12/16/2024 @ 21:21…read more Friendly, Fast, and Efficient. I absolutely dislike anything to do with going to see a doctor, but this place takes care of business. The staff goes above and beyond explaining everything and take their time to treat you with care. I will only go to this facility from here on out.

Dr. Featherston has been our boy's primary care for 8 years. she is the best. she takes her time…read morewith us, answers questions, makes sure we understand what is happening, what our options are and works with us to come up with a plan. I'm so thankful for this office. the staff is friendly and helps get us in when we need to be seen! they have gotten us back paperwork for the school quickly. overall great experience, I'm so glad we have this office!

I hear great things about this office.. if you can get an appointment. I've been playing phone tag…read morewith them for awhile now and finally got through to their office to make a new patient appointment, only for them to tell me that the person that makes new patient appointments works remotely so they can't help me. They transferred me but the call just ended after the transfer. Maybe they should get someone new to make appointments for them if they want new clientele, because the person that works remotely doesn't answer anytime I try to call during business hours.

I really need the owner of this establishment to contact me ASAP. I need to place a complaint on…read moreDr. Hughes. I was prescribed Armodafinal by Dr. Hanby and she has been nothing but amazing. But due to the cost of the medication I had to go a week without it. I surfer from severe sleep issues. Just in the week I have not had my medicine I have been falling asleep at work, which could cost me my job. I came in today, only to get turned around because Dr. Hughes refuses to prescribe this medicine. This costed me a whole day of work, which I can't miss another day for weeks now to see Dr. Hanby. I asked if there was anything else he could do to help and was denied even that. Even if I couldn't get the medication I could have at least gotten some kind of help, instead of being completely turned away. This was completely unprofessional behavior and I want to know what the owner is going to do to rectify this situation.

I have come to this clinic for 20 years. Docs are good. They take a common sense approach to…read morehealthcare, like suggesting good diet and probiotics and so on. That said, sometimes I swear they forget you're in a room waiting. I can hear the other rooms, they're empty. I can hear staff chatting and passing g the time. This is a small clinic and I was one of 3 patients in the entire building. Been here 90 minutes now with nobody checking in on me, I need a basic antibiotic and I'll be on my way. I thought about just doing teledoc, I have insurance. They do not accept insurance here. The only reason I come here is that it's usually fairly quick and easy care. This experience may be the reason that I won't come back. The entire clinic is pin drop quiet and I'm in here watching movies waiting for service.

Update: I decided to stick it out and give them another shot. The staff has been great and very…read morehelpful and think they were just going thru some change and transition. We will happily continue to go here as a family! We have been going here for four years and loved it. I had previously left a great review. But they have changed up the staff and when I called this week to get our son in they wouldn't take him unless we filled out new paperwork. I understand that but I couldn't take off work and was going to have mom take him in...I asked for them to send me the paperwork so I could fill it out and send with my mom. I would have printed it out online but that is not an option. Long story short they told me they wouldn't send it to me I had to come in in person and fill it out or they wouldn't see him. I ended up just using a pediatric urgent care in keller and needless to say Swe are now looking for a new family practice and will be taking our business elsewhere.

I had to choose a primary care provider so I picked Dr. Khan and that was the best decision I've…read moremade regarding my health care. Dr. Khan is professional, patient, friendly and makes you feel comfortable. Unlike many doctors, she takes the time to LISTEN and EXPLAIN so you can understand and be a part of your treatment. She follows up when needed and is available in an emergency. Dr. Khan takes into account the "big picture", your wants and what she believes is best for your health. It's a team effort with your voice being heard. The office staff is courteous, friendly and professional. I highly recommend Dr. Khan at Alliance Family Medicine if you're looking for a new, top quality, primary care doctor.

First time patient and new to the area. My nurse practitioner was Bianca and she was great. Very…read moreinformative and explained everything thoroughly to me. Overall I was very satisfied and happy I chose this office.

My family has been going to Dr. Chen's office for many years, and you should do the same if you are…read morelooking for helpful and considerate office staff and a doctor who is kind and really listens to you! Dr. Chen provides amazing care but I want to shout out Katie in the front desk too, who patiently listened to my needs and helped me get much needed prescriptions before the office closed. I can always expect great care from LCFM!!