congratulations Neil for firing the most miserable person on earth. I guarantee you that you will get a lot of your customers back if you hire people who know what customer service is all about. Good luck to you and hopefully things will get better. p.s. was in there tonight and WOW, you can feel the tention has been lifted. Mariah is a keeper! read more

It's not a coin laundry machine. Make sure you have cash in you so you can add it to a card.

The woman who works there just sit in the office all day every time I come I see their co workers doing their job cleaning around and make sure everything is good or folding clothes but one woman just sit in the office Al day with the phone read more

Good place it's a laundromat what more can you ask for it's clean it's neat it has machines they usually all work the staff is helpful and usually nice unless they had a bad day normal people just like me and you. I like this one over the others due to the huge washing machines you can toss all of your laundry into and be done in like 40 minutes or less. read more

We are visiting this area. We like to do large loads of laundry at one time. They have various sizes of large machines. While there are a few marked not working; there are plenty to use. They use a "card" system to pay. While it's helpful, it's also kind of a pain. Keeping track and guessing how much you need is difficult. Bring cash if you don't want to start off loading $20 on the card. Using cash you can load $1-$5-$10-$20. I'd guess you can add in between increments. Their machines work well; but it's hard to guess how many loads each one does, they go by pounds and not basket loads. Not bad, just a bit tricky for someone passing through. Also on the dryers; it's says .25 that's per 6 minutes. So $1 gets 24 minutes. And I didn't see a way to adjust the heat during a load of drying. They do cool at the end. But I like to start hot to get going, then switch to warm on my control. read more

The DIRTIEST laundromat I've ever been to. I don't even know how this place is still open. Everything in there is filthy and falling apart. I literally took my wet clothes out of the washer and brought them to a different laundromat to dry them. That's how disgusting this place was. There's an attendant on-site but you would never guess that anyone has ever worked or cleaned this place. BRB while I go wash myself in bleach and burn my clothes. read more

When I called, the phone was answered promptly, the person I spoke to (Shelly) knew all the answers to my questions, and was very professional. I dropped off a load of laundry for a work project and my expectations were exceededed. Shelly was the one who handled it from start to finish, she even sorted the items by size for us when she packaged them up. I will certainly be back when we have anything to launder. The facility is clean, well lit, and has ample parking. When I came in to pick up Shelly was there - she recognized me right away. Outstanding customer service!!! SHELLY IS A ROCKSTAR! This idea of bringing the items to be laundered also saved the company I work for tons of money by washing instead of replacing. Five stars all around! read more

By far the rudest employee I've ever seen. Yelled at me from across the room for putting clothes in a machine she wanted. It was not marked as reserved. I told her it didn't have a sign on it and she said she didn't care it was hers and I couldn't use it. She kept coming over to other customers near me and talking about me. Saying how rude I was with my 80lbs of clothes. When she was up front she was talking about her personal drama filled life so loud and yelping, hollering , generally trying to call attention to herself you could hear her all the way in the back. read more

This place has Music so Loud you can't even get a call or make one!! You can't hear!! Bad Bad customer service !! When asked to move chairs away from this loud. LOUD music or low it down!! Girl flatly says this is how we have had it for years No wonder everyone is rating this poor!!! And prices are High!! She had the nerve to tell me go in the kids area !! You can at least move the chairs away!!! Its only her who wants it up loud!!! Who ever owns this place needs to tell his workers to please the Customers!!! read more

If you want to experience what the ghetto is like and do laundry amongst shady characters, then by all means, come here. I was 5 minutes late getting back to find my laundry taken out of the washer by the laundry attendant who talked like she had a mouthful of chewing tobacco. Everyone in the place stares you down. The washer did a terrible job washing my clothes, they were still dirty. I felt like I needed a bath after coming here. What a horrible experience. Ugh. When did Plymouth become such a dump? Sad. read more

Outdated appliances, expensive machines, and an overall gross feel are some of the key problems with this laundromat. Also the machines feel like they could breakdown at any moment (many of them already have), and the ceiling is falling apart. The bathroom is very gross. The workers seemed like they did not like their job or the customers, and one of them was smoking a cigarette about 2 feet outside of the main entrance. At the end of the day, my clothes were clean, but I will most likely go to a different laundromat next time. read more

Mayflower Coin Laundry - Ceiling falling apart, water damage - Laundromat Near Me - Plymouth, Massachusetts

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I was in the area and I don't normally go here. The attendant was not friendly and was snappy when I asked for the key to the bathroom. She said I would have to wait she was busy. Five minutes later she was standing around reading a magazine. The machines not the best. To top it off they had a dog the attendant brought there. I love animals but I am severely allergic to dogs. I am washing my clothes I want them clean. I don't want to add allergens to my clothes and trip over a dog. read more

Worker smokes right outside entrance in smoking area literally 5 ft from door. Door is open so all cig smoke goes inside...disgusting. Who wants their clothes to smell like that???? read more

Although the hours say 7:00AM to 10:00PM they do not allow you to wash clothes after 7:45. I found this out after driving 20 minutes to get there & walking in at 7:50. I checked the website prior to going & it does not mention this important fact. Apparently they have to start cleaning at 7:45 which is why you cannot wash after that time according to the woman that works there. Would be very helpful if this was added to the website. read more

I had a bad experience here a few years ago, however my washer machine broke about two months ago and I needed to get laundry done, having move to south plymouth two years ago this was the only laundry matt I knew about so I thought I'd it another shot.....WHAT A DIFFERENCE!!!!! when I was coming into the door, I had trouble because of my broken arm and Haley rushed over to help me with a smile on her face, she even helped me load my items into the machine and I've been coming back weekly ever since!!! Sometimes when I come in Haley has her children here and they are fun to be around, I started bringing my mother with her laundry wit me because she was having fun with the kids as well, I think it's a great thing that as a single mother she is allowed to bring her children to work as she does her job as she does it well, as a store manager in retail I would be happy to have her as an employee read more

Overall, this laundromat definitely outranks the other ones I've been to in the area. It's very clean, and Gen works really hard to keep it that way. Every time I come in, she is either cleaning out the lint drawers, washing the floor, or wiping down the washers/dryers. Gen has always given me excellent suggestions to improve how my "dry clean only" clothes, comforters, winter coats (with faux fur lining - you know, the most annoying things to wash) come out! She is extremely helpful and will go to great lengths to help out. Last week, I lost two of my buttons on my favorite coat. She found the first one immediately in one of the dryer lint drawers, and then she found the other one after I had gone home. She saved it for me until I came back today!!! She is very helpful and always looks to optimize people's experience here. read more

Do not go here. The people who work here are some of the rudest most miserable people on earth. Most of the time the are yelling on the phone at someone on personal calls or talking to customers about how no one knows how to do laundry. Need change? Prepare to get a healthy dose of attitude. Watch out for needles in the parking lot. The owner of this place obviously has no clue what is going on in this place. The machines are old and need maintenance. read more

I will never come back here again! The " manager" as she called herself is the most miserable person I have ever met. I come here once a week to wash blankets for a local Hotel and spend a lot of money each time. I can't imagine how many others she has told to go somewhere else. She called me over to my machine and accused me of using to much soap,and that if the machine didn't spin out she was not refunding me my money..I simply said to her I have been doing laundry a long time and she followed me to my seat and told me not to come back....real good customer service. Fire her and you will bring back a lot of business! read more

Dropped my laundry off here. Left four large bags of clothes. Only three bags came back. Refused to refund my money without receipts for my clothes. Refused to acknowledge they even lost the clothes or give any hint to where they might be. Couldn't speak to anyone in charge. Completely unprofessional. Wretched employees. read more

I have been going to this laundromat once a week for about 5 months now. It's always clean. There's plenty of parking. The staff are very helpful, even when it's super busy and they are stressed. A lot of customers tend to leave laundry in the dryers. The staff are very helpful in removing it if you are waiting to use a machine. So plan on going when it's not busy (early morning or later). They do charge for clothes left in the dryer that they have to remove for a waiting customer, so take care of your stuff when it's done! Overall, it's a nice laundromat. I enjoy going and would recommend it to friends and family. read more

After losing the coin toss with my wife I headed off to the local laundry mat to do all the laundry that backed up while our washer was down. Three drive bys later and still no parking space I decided to drive across town to the Mayflower in north Plymouth. Finding a spot up front I knew my day was getting better. very clean, very friendly, helpful, wifi, what else can i say.They even have a washer that fits three sleeping bags. Defiantly worth the cross town drive. Gene read more

I've been going to this laundrymat for a few months now. Its for sure the best in the area, its always clean,the staff are always helpful and nice. The prices are good and wifi is free too. The only thing i could say is i wish they had a couple more top loading washing machines as i prefer them to clean my clothes. They have 2 which one has been broken for a while now. Ill be going today so hopefully its fixed. But overall i wont be going anywhere else to do my laundry as its the best in the area for sure. And did i mention the staff are fantastic!!! Highly recommended . read more

Large and comfortable, the ladies are helpful and keep the place very clean. Handy wheel around baskets. Lots of machines, all sizes, even a couple regular top loaders at back and 2 Giant ones up front plus tons of dryers. There are tables all around for folding. A rest room, cable TV, free WiFi, area for the kids, plenty of chairs and a table. soda and candy machines and when the weather is nice outside seating too also they have Great Parking! What's not to like! read more

Have used this laundry mat in the past and basically had no complaints until today. Upon opening the door there was a strong overwhelming musty, mold smell so much so that I could smell it on my clothes after leaving this establishment. I felt for the employees that had to spend their day in that environment. Not a healthy situation at all. The board of health should be contacted. read more

I was very sorry to read the negative reviews of Mayflower Laundry in Plymouth. I've been using this facility for several months as I no longer do laundry at home. I've found the staff to be courteous and especially helpful - often offering to help me carry my laundry to the car. I use their wash and fold service and find that my laundry is clean, nicely folded and carefully packaged. I've never bothered to write a review of a local business in the past, but after reading all of the unfavorable comments submitted by others, I felt compelled to write a positive "take" on the Mayflower Laundry as I think the uncomplimentary reviews were very unfair - especially to the hard working people who staff the business. read more

very poorly! do not go to this place! it old, bad service, too expensive. it is not worth going. stay away from this place. you go with ur clothing dirty and walk out with cigarettes smell. if i could give a negative star i would but it doesnt give me that option. read more

The employee's there are extremely rude, they use profane language, and they are extremely unhelpful. The manager or at least that is what she called herself said the that she would not fold my laundry because she was too busy and did not have the time and when i came back about 5 min later she was folding someone's laundry. Gen, who called herself the manager seems to lie about everything, anytime myself or my wide asked her a question she would become very rude and would lie. It seemed like she just did not want to help us and felt like being lazy and did not want to do her job. If you are looking for a laundromat in the Plymouth/Kingston area, I would highly recommend you choose a different one. The service and the "manager" Gen was terrible. If you do go here and need to ask a question to her prepare for an argument. read more

The employees there are extremely rude, they use profane language, and they are extremely unhelpful. The manager said that she would not fold my laundry because she did not have the time and then she took the person behind me's laundry and started folding it. Jen, who was the manager seems to lie a lot anytime me or my wife asked her a question, seems like she just did not want to help us and felt like being lazy and did not want to do her job. If you are looking for a laundromat in the Plymouth or Kingston area, i would highly recommend you choose a different one. Service was terrible and the staff was even worse. read more

This is the best laundry mat that we've found since we moved to the area almost 2 years ago, it's a total hidden gem! The place is always really clean, the machines are all high efficiency, work great and are clean. The staff is really friendly and they have always been really helpful to us. There aren't a bunch of sketchy people hanging around there like some of the other facilities in the area and i don't have to stand guard while my clothes dry. I totally feel comfortable and safe enough to leave and come back for my clothes. We've never had a problem there. The prices are fair and affordable too, worth every cent in my book. read more