I am writing to express my disappointment regarding my recent visit to your bowling alley on…read more5/24/26. I had looked forward to spending an enjoyable evening with friends and family; however, the customer service experience did not meet reasonable expectations. Upon arrival, we were informed that outside food and drinks were not allowed, which I understood and respected. However, when I attempted to get water from the snack and bar area, I was repeatedly refused water by TYRONE, who was working in that area at the time. Each time I requested water, he stated that he could not provide any, but bottled water was available for purchase. Which he lied water was available without purchasing a bottle one. I questioned this response because I had personally observed several customers walking around with pitchers of water and plastic cups. I even asked another customer where he received his water, and he informed me that it came from the snack area and that he was not charged for it As a paying customer, I believe it is reasonable to expect respectful and consistent customer service. Refusing to provide water while apparently making exceptions for others felt unfair and unprofessional, especially considering we had already spent money on bowling and shoe rentals. The vide felt very shady. Unfortunately, this experience left a very negative impression, and I do not plan to return. I hope they take this feedback seriously and review the issues mentioned above in order to improve the experience for future customers. Bre L.

I have lived in Livonia for nearly 10 years and I've been eager to try a local bowling alley. I…read morefinally had the time to visit Merri-Bowl today and was hoping for a good experience. The front desk employee that assisted us seemed to get a bit frustrated when we asked questions about how bowling is charged, by hour or by game. Again, haven't been bowling lately so it's been a while. I brushed it off and we played one game and had a great time. No issues. When we went to pay, more miscommunication occurred. Nothing on the level of arguing but just lots of confusion. I left with a bad vibe that's still lingering with me today. I may give this spot another try sometime down the road, but it wouldn't be my first choice.

Staff are friendly, and service was good. They just remodeled all lanes, looks great, The food bar…read moreand menu is good. They have Summer & Winter leagues going on, it was great to see my son and nephews play in their summer league.

PIZZA REVIEW We ordered the Hawaiian pizza. Haters don't…read morejudge! Great! Cheesy with ham bacon and pineapple on top. Yummy. The bowling alley looked fun too. Very clean place. Employees very nice.

Nice place, nice service. Relatively clean bowling alley, of course the bowling alley smell was…read morethere, but thats in every bowling alley. We were there for a fundraiser and the bowling alley was very accomodating, which I appreciate.

Had the best time there with my church friends on Saturday, I definitely recommend going there for…read morehangouts and parties.

Wow! Recently renovated with excellent bowling lanes and set up for bowling balls, shoes, etc.!…read more Menu offered great choices and food was delivered to our lane hot with outstanding presentation! We had chicken wings, pretzel bites with beer cheese and their version of tater tots! All rated 10 of 10! Ryan the Mananger was terrific and welcomed us! Our grandson had his first "strike" and will never forget this day! Great job Perfect Game!

I used to come here when I was a kid and it was Drakeshire Bowling. I'm and adult now and just…read morebrought my own kids. It was fun then, but it's AMAZING now! Staff, food, games are all awesome. Lazer tag was a blast also! Definitely made for a fun Saturday night. 5 stars

A fine bowling alley and a lot cleaner than most! Took my…read morekid here for her first time and we had a very good time. Had the whole place practically to ourselves. Decently priced for two games at $30 or so. The vending is a rip off however and they don't serve any food. $4 for a Celsius and like $2 for a very small bag of chips. But you don't go there to dine, you go to roll. I do wish they had bowlin balls for kids though. Mine had a hard time with a 6 lb ball, which was the lightest we could find. Also the games there aren't worth it. Watched them pack down the claw machine before closing it up for usage. Overall, a good neighborhood alley.

Was looking for a spontaneous bowling evening out. Everything around had a 2hr wait time. This…read moreplace came recommended by a friend who lives in the area. None pretentious, no frills, no fancy lights, or gaming machines. Simple bowling place reasonably priced with a decent bar section super nice lady bartender. They Dont have food just a vending machines however if you want some food you can order Dolly's pizza next door they will bring it to your table. They have poker nights if you into that and also pool tables. Overall great good experience

Fun bowling alley with large bar area with numerous dart boards and shuffleboard. Drinks are…read morereasonable but bowling is pricey with limited lanes so, if bowling, get there early because there is always a wait for lanes.

This place was horrible, my family and I were looking to see how much things cost and 1 lane costed…read more40 dollars. There was also a hole in the wall so I guess they were trying to get their money back, lol.

I will say the lane conditions for me were ideal. For a bowling alley it was set up nice. However…read morethe music they were playing and we were forced to listen too was unpleasant. I was glad when we were finished to get out of the atmosphere. Management please consider addressing this issue. It is a make it or break it for me. We pay decent money to bowl. I'm not going to go somewhere and pay to be grieved by the music.

Clean the place up,doors not good for handicapped people…read more Bathrooms a dirty joke. Lane conditions good. Need more help have to wait for break downs. Counter help bad.

Service was excellent and we probably had about 25 in our group! It was an employee Christmas…read morecelebration, we were in the back room near the bar area, we had 5 lanes reserved for our group and we were able to bowl anywhere from 3 to 6 games. Staff were super friendly and made sure they accommodated our needs! A must try place, we plan to add this as one of our date night venues for fun.

I crammed to understand what establishment in this day and age charges refills for fountain drinks…read more I paid three dollars for a medium fountain drink and want to get a refill. It was another two dollars and 20 25. That makes no sense that's robbery is what it is

When the lanes don't work the people running the place have no solutions. And when it's a league -…read moreand people are bowling for first place - the constant start and stop is even worse. Find a different place to bowl.

This building stands along with with convenient parking that goes along with the building. We did…read morenot order any of the food here, but everybody was incredibly friendly. Very helpful and the environment was very nice. It's a very nice bowling alley. Everything's well and it is a place that had lots of options for bowling balls for you to choose from. They also have a pro shop if you need anything to be purchased or fixed.