JPG was quick to respond, and very accommodating with scheduling the initial visit. Eric was very…read moreinformative and professional, and a pleasure to speak with. So far this company (JPG/AZ Alarm) is proving to be much better than other national alarm services... which, based on my experience have bad business practices, unreliability if your alarm is actually set off, poor customer service, and higher prices. This is a much better choice for home security.

They scheduled an install appointment. Never called, never emailed, no showed. I even tried…read morecontacting them and they ghosted me. Concerned as the guy who showed up during the quote took my debit card information down on paper. Will be canceling that card. Would not recommend.

Great customer service. They found me exactly what I needed. I don't know much about cords but they…read morefound the specific cord I needed without me having to solder anything on myself. All while being cheaper than buying online. Thanks!!

Every time I come to the state of Arizona I like to hit up Tri-Tek! Small shop flavor with some big…read moreselection. Today was a quick in and out but, I just always have to stop and get something. Carry some of the highest quality product on the planet. Today's case. I got some NTE electrolyte capacitors. Jeff over there is awesome. If you're in the Phoenix-Mesa area you owe it to yourself to stop in and experience the greatness that is Tri-Tek!

this place had quality service. I was in and out before I knew it with all my needs met. I was…read moreamazed at how much business they had these people do a really good job. Don't miss the opportunity to purchase service from this company or items. it was a really great experience. Thanks.

I needed to have some documents witnessed and notarized and had no trouble getting an appointment…read moreand when I was in there for my appointment Annette and Stephanie took care of my needs in a very professional and courteous way. They offer a lot of services that didn't need but you can bet that if I need to go back for anything I'll be well taken care of I'm sure. Go see this business

I have been with CGI for a number of yrs. Great service.read more

I have been with this company for many years. They have great customer service. They are helpful…read moreand even worked with me when a microburst damage our home and their dish. They got us up and running until we got a new roof installed and then came out and installed all new equipment great people and locally-owned

If it wasn't for Jim Godfrey and AZ alarm, I would be homeless…read more To make a long story short, my dog started a fire in my kitchen when I was at the airport, The monitored smoke detector that Jim suggested saved everything, FYI , the best customer service!! Thank you!!!

I requested cameras & a new alarm system. They were able to use my existing window & door sensors…read more... (ring products) . The tech was exceptional!!!!! New motion sensors & window breaks sensors. My entire home was covered in surveillance in an hour. The system hooks into Brinks security... just like most other alarm companies. I had issues with my code ( I forgot it) so I called Eric ( sales) and he immediately had a tech call me and verify my info and was able to work out my issues . My son set off the alarm twice by accident... police were at my door in mins. & verified my identity. The second time my relatives set off my alarm accidentally... I got a call from brinks and identified myself via code words etc. This company is no joke folks. Brilliant service. Affordable... Spot on customer service. Don't call Brinks just call this company... Brinks will charge you to come to your home... This company can assist you from the phone or on site and there's no charge. 10 Stars! Eric , sales was great! Our tech outstanding!!!

Wanted to take a moment to thank D and A security for a job well done. Spoke to the manager and…read moremade an appointment he arrived on time ready to work. He went over our needs and explained what we needed and made a written proposal on the spot. We went ahead with there suggestions and it was installed the very next day. They had us up and running and we were pleased with the suggestions that was given. The install went well and was done in a professional manner. We will recommend them to all of our friends and family. Very professional and courteous.

I was having trouble with my monitor for my security system and the app on my cellphone. D and A…read moresecurity came over and within the hour had it back up and working. Getting my app on my phone working again was a big relief because I don't have to get up and go to the other room to view the monitor whenever my light comes on outside in the back yard while I'm in bed. Thanks D and A for getting everything working again!

if you ANY other option for a provider use it, spend a little extra if you have to. Their customer…read moreservice is an answering machine after 5 or on weekends ...if they do answer during business hours, you get a song and dance how to fix it yourself or an excuse as to way it's going to take a week for a tech to get to you...and is sometimes returned the next business day, the equipment needs constant attention, and the signal is lost or weakened on a regular basis and even done intentionally at times. If I had ANY other choice, I'd get rid of these thieves, they only want money and have no regard for happiness or service.

Very happy with the servoce. Best they got out where i live. Thought about all the negative reviews…read moreand sp gar u can tale the bad reviews with a grain of salt.

Though I didn't purchase anything from Jason at JS Audio, he was one of the few dealers that…read moreanswered my questions. Not only that, but he was professional and willing to go the extra mile if needed, which was greatly appreciated. Jason - thank you. I have you on my radar for future purchases and projects. A+ customer service with blazing fast response time.

My Audio journey began in May with Bestbuy and was abysmal which led me to find JS home theater and…read morespeak with the owner himself, Jason . From the start, Jason was able to look at the order Bestbuy originally built and enhance it by removing items that didn't make sense (a wall Mount for a tv that already comes with one ) and guiding me through having a full and reliable set up with Rotel, LG, totem acoustics and JL Audio for a subwoofer. Jason and his team realized the speakers in the other company's order were much too large for the space and were able to help me find ones that fit the space I needed appropriately. Luckily they also recommended a speaker that maintained the stylish look and finish I was hoping for. Even after the delivery and set up, I made the mistake of installing an LG TV software update which tossed the system out of whack and Jason made it his mission to drive over and get everything working again as soon as possible. I know for a fact that if I stuck with a big box company to have my home theater set up I would have needed to make an appointment and likely waited days if not longer due to Covid to have someone show up to help get things back on track. The small business personal touch really went the distance for me here since she showed up right away in between jobs. The first music we tested out was the soundtrack from the animated movie the prince of Egypt, our living room became a church with the power of the song The Plagues. We felt like the choir was in the room with us and that was the experience I was hoping for. Last night we got to experience Dune on HBO MAX And between the surround-sound system and the LG TV we bought through JS home Theater it was as immersive as we could've gotten shy from going to see it in IMAX. I'm already planning on expanding with more speakers in a year or two and will be sticking with JS home theater.