This is the worst experience I have ever had with a contractor. Frist beware OCS is not an Arizona…read moreLicensed Contractor most likely in violation of Arizona State Statutes A.R.S 32-1151 and /or 32-1165. We did employ OCS not knowing this issue to install a Security System for our home which would give us the ability to see and replay videos while traveling. Since installing the system 6 months ago we have never been able to replay videos from our PC's. At OCS's decision they installed the Zosi Equipment which has no operations Manuals and marginal support (if any) by only email. When attempting to get the owner Oscar Sabino to address the issue he tells us he is only a cable guy, and we need to hire a computer technician to solve our problem. We hired him to install a working security System and never had the understanding he is not reasonable for the operation of the system. During the Six Months we had the Zosi Controller go bad and it took six months and fighting with Oscar to get it replaced. Today we still cannot replay from our traveling Computers, and he tells us, it is not his responsibility, and we can hire a technician or purchase a better controller for $1,600 more after we paid him $4,420 for the system. I have also discovered when placing the cables in the attic our installation was torn apart and not replaced. I have complained to the Arizona Registrar of Contractors and will most likely end up in small claim court. Learn my experience and find a different Contractor.

Oscar was great, found the cabling issue and fixed it in a 20 min. He saved me a lot of work. Will…read morehire again.

Bailyn was courteous and professional. Took care of my router , instantation in nothing flat. Would…read morehighly recommend this business for your electrical installation needs.

Jeff and his company did a fantastic job!!! Fast, clean, and reasonably priced. We'll definitely…read morehave them back to add more.

Travis came to my house to upgrade some outlets (with USB) . He is so fast he was in and out in no…read moretime. Quest is very reasonable and Travis is amazing. Great job guys!

I have called twice in 3 working days. They have not taken the time to call me back. I guess they…read morehave enough business to keep them busy so why talk to a potential new customer. This is the worst customer service I've experienced in my 4 years in Arizona.

Excellent experience with Adapt Security. Cameron and Nick provided outstanding customer service…read moreand took the time to answer all of my questions. Nick went above and beyond by helping me understand the best camera placement and recommending accessories I wouldn't have considered since I had little knowledge of security systems. They were also extremely patient and flexible when my schedule changed multiple times over the weekend. Professional, knowledgeable, and great to work with. Highly recommend Adapt Security.

Adapt Home serviced my home security system. Tech Cameron was on time, friendly, knowledgeable. An…read moreexcellent experience. I highly recommend based on my experience.

Juan saved the day on October 20, 2023! We arrived at our winter home on a very, very hot day on…read moreOctober 19, 2023. We suspected there was trouble with the A/C by the morning of the 20th. However, we were unable to call anyone till mid afternoon on the 20th due to previous commitments. To our amazement, Juan was able to come very quickly, diagnose the problem, give us the bad news as to what needed fixed, along with an estimate of the cost to fix it. When we asked how long we would have to wait to have it fixed, assuming parts would need to be ordered, etc., imagine our joy when he told us he could fix it right now! So within about 2 hours of us calling Desert Sun, our A/C was up & running like new! We were very, very happy! Thank you Desert Sun & Thank You, Juan!

8/30/2022 Terrible…read moremanagement. Isaac was completely unresponsive from the start. Isaac was disinterested when he came to our house and acted as if we were putting him out by getting a quote. I had to follow up with him several times just to get scheduled. They started on a Thursday and couldn't complete until the following Monday which we were made aware of. They did not properly hook our existing system back up on Thursday and did not have any AC Thursday night. We had to call Friday to have a tech come back out just to have AC for the weekend. During the install on Monday, a tech fell through the ceiling. Understood that accidents happen, but Isaac didn't care at all when I reported it to him. I called the office and spoke with Jonathan. He didn't care and said Isaac is a manager and will take care of it. I then talked to Joe (claimed to be the owner). Extremely rude and also didn't care about the situation. They left the hole open for 4 hours which allowed blowing dust, debris, insulation and 100 degree heat to constantly blow in. We had to throw away multiple items due to damage and had to clean the entire house that night. Also had very shoddy installation. Most of the registers are cut in crooked and other than 2 techs, their labor force was unskilled and provided terrible workmanship.

Though I didn't purchase anything from Jason at JS Audio, he was one of the few dealers that…read moreanswered my questions. Not only that, but he was professional and willing to go the extra mile if needed, which was greatly appreciated. Jason - thank you. I have you on my radar for future purchases and projects. A+ customer service with blazing fast response time.

My Audio journey began in May with Bestbuy and was abysmal which led me to find JS home theater and…read morespeak with the owner himself, Jason . From the start, Jason was able to look at the order Bestbuy originally built and enhance it by removing items that didn't make sense (a wall Mount for a tv that already comes with one ) and guiding me through having a full and reliable set up with Rotel, LG, totem acoustics and JL Audio for a subwoofer. Jason and his team realized the speakers in the other company's order were much too large for the space and were able to help me find ones that fit the space I needed appropriately. Luckily they also recommended a speaker that maintained the stylish look and finish I was hoping for. Even after the delivery and set up, I made the mistake of installing an LG TV software update which tossed the system out of whack and Jason made it his mission to drive over and get everything working again as soon as possible. I know for a fact that if I stuck with a big box company to have my home theater set up I would have needed to make an appointment and likely waited days if not longer due to Covid to have someone show up to help get things back on track. The small business personal touch really went the distance for me here since she showed up right away in between jobs. The first music we tested out was the soundtrack from the animated movie the prince of Egypt, our living room became a church with the power of the song The Plagues. We felt like the choir was in the room with us and that was the experience I was hoping for. Last night we got to experience Dune on HBO MAX And between the surround-sound system and the LG TV we bought through JS home Theater it was as immersive as we could've gotten shy from going to see it in IMAX. I'm already planning on expanding with more speakers in a year or two and will be sticking with JS home theater.

Getting the size right was challenging but Chris made it happen. Then it wouldn't go into the…read moretrack. Adrial came out and was super nice! We are happy!!

Great quality work. Upfront pricing and No surprises at the end of the day. Work performed for me…read morewas windshield replacements on Nissan frontier. BMW X5 and replaced the motor mechanism on my rear window of Silverado.

Good service at a fair price to move a monstrous desk upstairs Very courteous I highly recommendread more

Antonio is a very trustworthy and honest guy. He shows up when he says he will, and gets the job…read moredone quickly and efficiently. I have used him twice while living in Maricopa, and had an excellent experience both times. I have also heard from other people I recommended him to, that they were very pleased with the service they received. Thank you Antonio. Till we meet again.