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    Mayors Jewelers

    3.5 (58 reviews)
    Ultra High-EndWatches, Jewelry, Jewelry Repair
    Closed 11:00 am - 8:00 pm

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    Services - Mayors Jewelers

    Jewelry repair

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    Reviews With Photos

    Michelle F.

    To preface this review, the Rolex store is part of the Mayors Jewelry store in the mall. It is in an annex next door with its own sales teams and it is pretty in the store with a few display cases. I was surprised that it is almost impossible to buy a new Rolex and walk out of the store with it the day of shopping. It must be nice to basically have a showroom of watches for display only and then you create a registry of what you like and then the waiting game starts. It could take anywhere from 2 days to 2 years for the watch to become available. As unique as that seems, the salesperson my husband and I had was wonderful. Charles was super patient as if he had anything else to do but show us all the options online and help to create the free registry. The display watches in store are there to try on for size and style. If we were interested in a pre owned model, they have a small selection in the main shopping area in Mayors. The process of shopping online removes any chance of an impulse buy and cuts down on joy and excitement of making a big purchase. I hope to hear from Charles really soon or at least before I change my mind or my desire to wait.

    Rob C.

    Claudia was AMAZING. I look forward to making more purchases with them as I continue to add to my collection.

    Claudia (Ritter) is great. I added an awesome (and hard to get) Tudor watch to my collection and look forward to working with Claudia (and Mayors) to add more to my collection. I highly recommend her for watches and jewelry.

    Inside
    Audrey L.

    We brought my husband's ulysses Nardin watch into Mayors to have parts of his band replaced. It is definitely a process. They were very careful to take pictures and record everything having to do with this watch since it is an expensive item. They wanted to be completely transparent in fixing it. They ordered the pieces and called us to give us the price. We agreed and when the pieces came in, the representative Philipe took complete control of the entire operation. He started to replace the pieces, and unfortunately the screw got stuck, and he could not fix it himself. He took the watch himself to the Ulysses Nardin corporate office a few miles down the block for them to work on it. It took a couple of weeks till we got a call back. However, it was totally fixed. Felipe called us and we came back to Mayor's to have it fitted properly on his wrist. Felipe could not have been nicer, offering us coffee or water while we were waiting. Mayor's is a first class operation in the Boca town center mall. They have beautiful watches and showcase other gorgeous designer jewelry as well as other pieces under their own brand. We look forward to going back to the store on other occasions to purchase or fix our jewelry.

    Bill S.

    As a long time Boca Raton resident, I have been shopping at this jeweler store for years, mainly buying nice things for others. However, since covid hit, I decided it was time for me to splurge on a nice watch for myself and I wanted a classic Rolex Submariner However, I did not realize how challenging it is to obtain a Rolex watch as there is a tremendous undersupply that is directly intersecting with a tremendous global demand for luxury Rolex watches. So, I guess I picked a tough time to treat myself and when I went to Mayor's, there was not a single men's Rolex watch for sale. However, I was VERY fortunate to be introduced to "Richard Granatoor" who gently and professionally explained the facts of life to me for buying a Rolex. Apparently, there is a huge industry where people buy Rolexes and then immediately sell them online for a profit and all authorized dealers are trying to avoid that as it really hurts people like me that want to buy one to enjoy themselves and not flip them for a quick profit. Therefore, to be put on "the wait list" there is a simple vetting process where the dealer tries to determine if you are sincere with your request or are some shady watch flipper. Fortunately, I passed the test as several months after my initial request to be put on the wait list for any Submariner (there are three different ones) I received a call that a beautiful submariner no date was available if I wanted it. Of course, I said yes, but was out of town and asked them to hold it a few days until I get home and they agreed. I am attaching a few pics of my Rolex from a fun day off when I went exploring the beach near The Boca Resort Resort near sunset and I am very happy with my selection and actually prefer the "no date" Submariner over the cyclops date versions. So, in summary, if you want a Rolex, first BE NICE, then show Mayors some love by shopping for other items, be very patient, consider buying a Tudor (same manufacturer as Rolex), and don't ever think about flipping for profit. The waitlist is generally one year or more and I was on the wait list for about 6-8 months for my Submariner request. If you want other versions, the waitlist could be several years or more, but don't blame Mayor's as they apparently sell every watch that Rolex sends them and they are competing with every authorized dealer in the world and, like every other dealer, they simply don't have any inventory (as of December 2021) and Rolex has stated they refuse to compromise quality to increase quantity.

    Best Rolex store I've ever been to! Sales people are super friendly. Every time I walk in I feel welcomed. Starting from the security guys. Manager of the store Melissa is fantastic, super patient and goes above and beyond for her clients.I had a lovely experience with Natalie she was great! Super nice and helpful. Overall they are just great and dedicated to their clients.

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    6 months ago

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    11 hours ago

    Mel was a pleasure. The store has a fine selection of the top brands in horology. Excellent overall experience.

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    6 days ago

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    5 years ago

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    3 years ago

    Some associates are very rude and unprofessional. Especially young lady, Stella who brushed me off.

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    2 years ago

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    7 years ago

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    5 years ago

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    3 years ago

    Very friendly and helpful staff. Took their time explaining things and answering questions. I will definitely be back soon!

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    6 years ago

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    4 years ago

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    3 years ago

    Thanks for great service and professionalism by Gustavo! Was a pleasure purchasing my new piece!

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    6 years ago

    Svetlana helped me buy my dream Rolex. Will refer my friends and continue to do business.

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    4 years ago

    Give to Estella 5 stars and I hope I don't wait to long for my watch because I buy 2 watch rolex for my wife here. She really happy now

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    12 years ago

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    Ask the Community - Mayors Jewelers

    Review Highlights - Mayors Jewelers

    It has warranty on it plus Svetlana said they can clean my watch whenever I'm shopping at the mall.

    Mentioned in 7 reviews

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    Made For Love

    Made For Love

    5.0
    (17 reviews)

    We searched and searched for a piece of jewelry at the International Jewelry Exchange and…read morecomparitavely Made For Love has a huge selection of rings, necklaces and bracelets. I am writing this for Made for Love because as overwhelming the Jewelry Exchange is, Bella made it easy for us by showing us the "unusual" , a necklace for everyday that stands out. She was very patient and listened and was able to fit it to layer a smaller motr petite necklace and even shortened it to make it fit inside the piece we bought. Even though we went to about 6 places in the exchange and we know there are a lot more, this piece as so many of them was not the usual we saw in the other locations. Bella worked with us on the purchase and also gave my wife time to put it on and off and to see it laid flat. She was very pleasant and grateful we were there and was a pleasure to deal with. No attitude from Bella and walked out happy that we found a perfect necklace. If anyone is looking for a gift for their significant other, try different places but don't miss coming here and working with Bella.

    I was on the hunt for a classic sapphire ring for my push present and came across the most…read morebeautiful stone at Made For Love. Daniella - an absolute angel - helped to create a custom setting to bring my exact vision to life. The end result far exceeded any expectations; the quality and craftsmanship were exceptional and the value unmatched compared to others at the jewelry exchange. I'll definitely be coming back for future jewelry needs.

    Mayors Jewelers - watches - Updated July 2026

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