I used Reiner 20 years ago they where good but now they are too large and have too many untrained…read moretech or tech that don't take any care in their work, I used Allstate HVAC in Elmwood Park they are great and take lots of pride in their work

Called this company because they looked professional, and used them on another house many years…read moreago. I bought a new house recently and AC was not working. Service Visit 1: Heavy Cigarette Smoking Technician visited my house ... late in the day. Expressed that he had NY Rangers Playoff Tickets and did not have time to fully scope out system. He did have time to sell a "Contract" and filled the unit with "freon". He was smoking in my yard while he filled the unit with freon. Expressed he did not have time to do much else, and a contract would solve everything because the unit was "out of Maintenance. So I bought a contract. System Failed in less than a month... again, hottest time of year. Service Visit 2: I called the company and explained the original situation. No call from a service manager and no attempt to remedy the ridiculous 1st service visit. I requested a different engineer and someone who would have time to properly troubleshoot the system. A new technician came out and mentioned I had a freon leak in compressor and needed a new unit. He also left me with a unique choice to fill the unit with freon, and let it run, but "no guarantees". (This terrible for the environment)? He mentioned he will get me in touch with "sales." Lesson 1: Do NOT buy a contract, it's worthless and they still had not done initial "Maintenance Visit". I never received a visit for the contract before the next failure. Visit 3: Sales came out and offered a highly overpriced unit. I did not know how overpriced it was until I had another company come out. The sales guy was high pressure, and used the quick install date to attempt to pressure my decision. I asked to discount the service event if I purchased the new unit, and he stressed no discounts and sales and service are different buildings. Lesson 2: The company charges a lot for their units. They claim they are to of the line, but I'm not convinced. New Local Company was called for a second opinion. They thoroughly diagnosed the problem and found a kinked pipe and small leak causing the issue. I fixed the problem at a fraction of the cost. They quoted a comparable unit, if I wanted to still look at replacement, which was a fraction of the cost Reiner gave. Bottom Line - 1. Reiner left me with a worthless contract and high repair bills. 2. Did not fix the "real" problem "Twice" for over $1400 3. Clearly has an issue with sales and service in this company. One positive - One woman within the company was super helpful when I was trying to cancel my installation and return my deposit.

The team quickly responded when I called and scheduled a technician to identify the issue after…read morewhich it was prompltly resolved. They took great care with floors and the room where they had to work demonstrating great professonalism and attention to customer experience.

Our HVAC just randomly died and I was having trouble finding people to come out. Came across the…read moreyelp reviews and decided to give them a shot. My call was answered by Cheryl (I believe that was her name...if not I apologize in advance). She was so courteous and helpful. Instead of taking my name and telling me someone will call me back. She actually took the time to walk me through some of the common problems so that I can troubleshoot. Once we figured out that the issue will need professional help she got me on the calendar as soon as possible. I was scheduled with Lou A. He was super communicative prior to the appointment. Once here, he quickly diagnosed that the problem was the capacitor and got the ac working in no time. Despite having a jammed schedule he did not make me feel rushed and answered all my questions. Their fees were fair and not one of those big companies where they will nickel and dime you for every little thing they do. I've used several hvac companies in the past and this has been the best experience thus far. We will look to use these guys for future issues.

In the midst of the heat wave, my AC unit was not working, and our house was at 79° for two days. I…read moremessaged Eco Airflow on Yelp and they responded within about 20 minutes that they could have someone over to take a look the following day. They came and were professional, replaced the capacitor, cleaned my unit, and now we have working AC again highly recommended to anybody.

Adam and the Team from Eco Airflow were punctual, courteous, knowledgeable & efficient. I…read moredefinitely recommend Eco Airflow for any HVAC work you are looking to have done.

Very professional company. Very knowledgeable and solved my problem. Highly recommend this HVAC…read morecompany!

Terrible experience with this contractor. They started the mini split install, disappeared for a…read moreweek, and left many issues behind. Less than a month later, the system stopped working during a heatwave. I waited a full week for a service call -- and they never showed up. Unreliable, unprofessional -- stay far away!

Just a great person Honest…read moreReliable Fair pricing Used Shai many times Happy to have him

I contacted Shai at Impact Plumbing after my regular plumber of 30 years didn't return a call (he…read moretold his receptionist to tell me his truck broke down). Shai picked up the phone on my first attempt to call him. I explained the problem with the relay on the heater. He had his assistant, Gary, out that afternoon to survey the problem, and made an appointment the next morning to do the repair. Gary was on time, finished the job earlier than expected, checked everything in the system multiple times before leaving, and worked extremely clean. The price was fair for the parts and labor that needed to be done. I would highly recommend Shai and his team for any of your heating or plumbing needs. It's rare to get great customer service nowadays, and especially an owner that takes the time to pick up the phone.

I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Mike is really great. He's been out to our house a few times to fix various disasters that other…read moreproviders (one contractor on bathroom reno, and one appliance purchase/install, one other quick thing) have left us with. Always super positive, very thorough, and fixes complete. He's the first person I think of when something occurs, so much so that I remember his name and company name even though it's been years between issues.

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

very honest company The gentleman was very professional,…read morehe came on time and fix the heating issue right away. I would definitely recommend them to anyone. He was very respectful and nice

Had one of our 2 AC units go out. Given they were old, using R-22 Freon, another company stopped…read moreby and said only solution to replace for $8K-$15K without really assessing. Blueray (Sam) came by and found that a broken wire (thanks Huskies) was all that was causing the issue and the unit was just fine. One hour later that was repaired (plus some advice on cleaning the units) and we saved ourselves thousands based on real advice and much better quality than the other place we called first. Highly recommended based on quality, thoroughness and friendly service. Plus was in and out same day I called.

This is the 6th or 7th time I had Misael work for me - in the past he installed and fix AC systems…read moreboth residential and commercial, central and ducktless. He and his crew are always professional, honest, do an amazing job and the nicest. He helped me promptly and got my system up and running in one of the hotest days of the year. He and his crew really are the best. Thank you Misael!!!

From the owner: we specialize in anything Heating and cooling related we are a certified hvac repair/installer…read more we'll keep your house nice comfortable

We were stuck on a 99 degree day and woke up to our AC unit not working. Within minutes of me…read morereaching out, I received a call back and they were at our house within an hour and a half. Very professional and friendly. They diagnosed the problem quickly and had a replacement part on hand. Great service! Will definitely call them again!

UMG helped with out heating when something went wrong. The team answered my questions, fixed the…read moreproblem immediately, and made us feel very comfortable. Would highly recommend!