We took our little guys here for the self-serve wash, and we were very pleased! Since we only…read moreneeded one bottle of shampoo and conditioner between our dogs, we were only charged for one, which I appreciated. The area was clean and fully stocked. I loved the waterpik hose heads; I need one for our bath at home! I would definitely recommend this place to others!

Overall, I like the self-service dog wash option. However, I was disappointed with the grooming…read moreexperience. I requested that my dog's ears be kept long, her face left full, and a #5 cut on the body with a shorter cut on the stomach. Unfortunately, the finished groom did not match the haircut chart or the instructions I provided. The stomach was the same length as the body, the ears were cut shorter than requested, and her face was not left full. Additionally, after bringing her home, she seemed unusually sensitive and did not want to be touched or bothered. This has never been her behavior after previous grooming appointments, which made me concerned. While I understand grooming can be stressful, this experience did not meet my expectations.

A special place to take the pups when it's time to restock on treats and toys…read more The staff are friendly and go out of their way to order specific requests that may be out of stock.

This store has everything you could possibly need for your pet and more. They have great deals and…read morespecial treats for your pets. I appreciate that the store is conveniently located and they offer healthy options. The staff here is friendly, helpful, and kind.

What a spacious little shop! They have lots of gift ideas, treats, and food, accessories for your…read morebeloved furbabies, even grooming services! They welcomed and hosted our favorite HHP Rescue...Thank you for your hospitality...

my husband and I could not believe how horrible the owner was at grooming. thankfully she hired…read moresomeone else to help her but now she's rude to us because we didn't want her to do the grooming. I will never go back. worst experience

We had a HANDS HEARTS PAWS "Meet and Greet" there and their staff was amazing! So nice and very…read morehelpful the store is very well stocked up ..nice and clean with wide isles to accompany your four legged buddies!!! Parking right out front...easy access ...

Pets discount has become my go to place for pet supplies. The staff is very knowledgeable and…read morehelpful. The owner is a great source of information and is very helpful. He has many years if experience. He also makes a point to support local and regional small businesses. The prices are competitive with Amazon. The store is clean and well organized. I highly recommend

I happened to be in the area of Pepperwood Plaza and decided to take a better look at the…read morebusinesses around here. We recently celebrated my boyfriend's sister's birthday at Omaha Tap house and saw that there were some great restaurants, bakeries, and small businesses. I knew I needed to come back on a day where I had ample time to check it out. As I was driving into the parking lot I saw Heartland Paws. My boyfriend and I just recently had a conversation about cat food and whether wet or dry food would be best. I decided to hop in and see what kind of wet food they had for cats. Chris greeted me immediately as I walked in and inquired as to what I was looking for. Normally, I try to scope out the place first then ask later. Total in my shell kind of shopper. But Chris shared substantial information about the dog and cat food he carries that I realized there's more brands out there that I hadn't heard of before. I'm all about supporting small businesses and businesses that practice mindful, ethical, humane, and environmentally friendly processes; I do my best to support these kinds of businesses as much as possible. I could tell Chris loves animals and pets by the care he takes in choosing the food brands he carries. I decided to grab a few wet rustic blend from Open Farm cat foods for our cat to try with her current dry kibble. I also picked up a couple of Fussie cat formula wet food with goat's milk. On the way out I picked up some peanut butter yogurt treats from a small bakery called Woofables in Coraville IA for our golden retriever. I love that Heartland paws strives to carry both great tasting foods and treats for cats and dogs, but they also support businesses that make it their priority to feed our furry family members the best food for them. I also appreciate that the back area of the store is used for introductions of rescues to new pet parents. I will definitely stop here again for my pet food needs and look forward to sharing this great pet store with more of my pet parent friends!

There are so many facets to modern living, that it's impossible to even become modestly…read moreknowledgeable about some of them. I, like most other American, love my pets. I realized years ago that mass market food brands were likely akin to fast food. So, I did some very topical reading online and decided to get a more expensive grain free food from an online retailer. Fast forward a couple years and I see my pets experiencing persistent allergies and other health maladies. I've considered upgrading to a healthier food after countless commercials on XM radio but every time I went to a website I was left confused about how to proceed. A friend referred me to Heartland Paws claiming that his cats fur was notably softer after just a couple weeks on a new healthier diet that the owner recommended. I'm happy to say that I made a visit to Heartland Paws and I'm so glad I did. The owner took the time to review my pets eating history and correlated that to my explanation of symptoms that my dog and cat had been experiencing. He explained how the food was made, the freshness of the meat, the cooking temperature, and what that does to the nutritional value, and a plan for transitioning my pet to a new healthier diet. Following the suggested plan, my pets are going crazy for this new food. The best part is that it is only marginally more expensive than my previous uneducated diet plan. If it has the promised long term effects of reducing vet visits then this new path forward is a no brainer. I wish I had visited Heartland Paws much sooner, but I am grateful to be taking steps to improve the health and wellbeing of my pets while I still can. Any future pets will undoubtedly be fed "right" from the start, thanks to what I've learned. Definitely go talk to Heartland Paws about your pets diet and see for yourself!

Sherries has always been my go to since 1985 When I had cats…read morewhen she did cats. My mom's dog that was a terrier they always did a great job for her. I once had a chihuahua that was very fussy. I have had so many animals Sherries has always taken great care of all of them. My son takes his sheltie that has a lot of hair The staff their are always careful of the age of the animal they take extra time with them. Always on time and budget is more than fair. They also clip nails, and has gone above and beyond and has come to my house to do my dogs nails when I could not bring them in. Michele Prettyman Foote

Last year I called to make an appointment. The person on the phone seemed frustrated because they…read morewere already booked for the day and I wanted nail trims, and one hair cut for my two chihuahuas. The person in the store, I assume to be Sherrie, became angry when I gave her specifications for the hair cut. Sherrie was very angry, and she was venting her frustration on me. I assume that her anger came from being booked, and she did not want any more clients. In her frustration she told me that she would never service my dogs again, and would call the police if I did not leave. I was 18 years old at the time and was confused why she would act this way towards a young person. Suffering from success I guess.

I have had only great experiences at Fairytale Dog Grooming! I have a Havanese and a Maltese and…read morethey are both treated so well and look fantastic after their grooming every time! My Maltese has pretty bad anxiety because of his past as a puppy mill survivor and I let the groomer know this. On the day of his appointment, she called first thing in the morning to let me know there may be some noisy dogs that might scare him and offered to groom him on her day off instead. While I still took my dog in since other dogs barking don't usually bother him, I deeply appreciated this offer and it just goes to show that they truly care about the dogs they see! I will continue supporting Fairytale Grooming and refer people here!

Very rude. Cancelled my appointment saying my dog was no longer welcome there anymore because of…read moreexcuses how she's too hard to handle. She's a 20 pound lovely dog. They don't answer there calls or return messages. Please be aware that they will call you back and say that they don't want your business anymore and your pet is no longer allowed at their location.

They are a great family owned business and love all dogs that come down to the shop for a spa…read moreday!!!!

Took my miniature Pomeranian here during COVID-19. Everything was absolutely amazing. I love this…read moreplace. They brushed out my Pom's fur which is not an easy task. Most groomers want to just shave her which you should never do to a Pomeranian. The prices are literally the best in town so I always make sure to tip because they deserve it. Included a picture of after grooming.