Steve the dr is the best around!…read more This little clinic is amazing and so helpful. No appointments, no wait , Same medical treatment as my dr office . You don't need ins either! Highly recommend .

The type and quality of care here is second to none! This clinic cares about those whom they see…read moreand also follow up after visits. I've been there many times due to their excellent care. I take my family members there too. Always got the best of advice at University Health Walk-In Clinic.

I took my son who is 17 yrs old to HonorHealth urgent care today. We were a walk in, the front…read moredesk person Eli greeted us and was very friendly with a good attitude. My son had a dry cough, mild fever, and chest pain from coughing. We saw Dr. Jennifer Copeland, she came in introduced herself, was very friendly and she explained everything in great detail. She didn't mind me asking questions. She ordered an x-ray for him and prescriptions and was personable with me, very knowledgeable and I felt at ease with her. She had a very calm demeanor and a good spirit. She was easy to talk to. And the Medical Assistant, Princess was really good and patient with my son. Love this office.

Don't go here they will overcharge you way to much. Any other urgent care will actually help you…read moreand understand your issue. When I already paid the $40 service fee then they basically said ok now you owe another 155. That's ridiculous when I could go to a NextCare urgent care and get seen by specialist for only the 40 service fee. Absolutely ridiculous of them to be overcharging.

Dear friends, have you ever had a toothache? I mean one in which the posterior gum is tender, and…read morethe slightest vibration from a gust of wind can cause electrifying pain. If you have, I empathize. If you haven't, I don't recommend it. Yesterday evening, I had tear-jerking pain from the toothache described above. The after-hours operator at my dental office recommended I go to an urgent care clinic to get the pain addressed, as apparently dentists are unable to call in pain medication over the phone. We hopped in the car and sped to the nearest urgent care we could think of: FastMed on University, which was set to close in 15 minutes. This is a clean and easily-accessible facility. We entered a lovely (and mercifully empty) waiting room. The front desk was not occupied the moment we arrived, but we did see a sign which read that a physician assistant was the only medical provider on-site. I deemed this a bonus! I was hopeful to be seen, and to have my medical issues addressed. A friendly receptionist appeared to talk shop with us, and soon after a curious radiology tech came out to chat too. It ultimately became evident that there was not much they would be able to do at FastMed. I unambiguously wanted pain medication, but they explained the best they could swing would be antibiotics. Well, between a host of infection-related symptoms I do not have, versus general pain so great I can only weep, I'm able to discern what medications I need. The receptionist did recommend a dental urgent care that I do plan on visiting, as well as dosage recommendations for NSAIDs. So, for being a helpful resource, and for being gracious enough to entertain my issues so near closing time, I say FastMed is "A-OK." I am obviously disappointed that they were unable to help me, and mildly annoyed that they deemed antibiotics a usable treatment without checking my vitals. Nevertheless, if you have non-pain-related health issues, perhaps this clinic would be good for you. Godspeed. Now then, back to my regularly scheduled 800mg of Advil. *** An important edit to my review *** It should be noted that the medical assistant and radiology tech with whom I spoke were not qualified to dispense the medical suggestions they made. This clinic will certainly not be receiving my patronage, but I still submit that for non-pain-related issues, they may be acceptable. Just make sure an actual medical provider assesses you.

brought my girlfriend in here to get seen for a sickness and the front desk lady who wears a durag…read morewas beyond rude and talked to us like we were toddlers when we simply needed clarification. Do not go here if you're looking to have a smooth experience

This was the worst urgent care experience I have ever had. To preface, I am currently in nursing…read moreschool and have prior, extensive, experience performing physical exams as an Advanced EMT. Based on that background, I am deeply concerned by the lack of clinical knowledge, thoroughness, and professionalism demonstrated by the treating provider, Conway Charles, FNP, during this visit... I had been sick for over 10 days, and by the time of my visit my throat was so swollen I was struggling to swallow and breathe, frequently drooling, and in severe pain. I rarely take medications unless necessary, but nothin (OTC or prescribed) was helping. After I mentioned taking an old oxycodone from a semi recent dental procedure (which to me, alarmingly, did not even help), Provider Conway Charles, FNP's demeanor immediately changed. He asked to "check my pulse," a second time, even though it was normal the first time, and did not palpate appropriately and instead appeared to scan my arm for track marks. This felt accusatory and unethical. I requested basic bloodwork due to feeling genuinely frightened for my health. His physical exam was rushed and incomplete. I had been experiencing intermittent stabbing abdominal/ body pain throughout the week, which I had mentioned earlier. During the middle of my visit, the pain suddenly worsened. When I tried to explain this, Conway Charles, FNP became irritated and questioned why I "didn't say it hurt" during palpation, despite the pain being intermittent and intensifying after the exam began. I explained my history of kidney circulation issues diagnosed in the ER and venous insufficiency that worsen during prolonged illness. Rather than listening, he repeatedly interrupted me, questioned the legitimacy of my diagnosis, and told me to "just go to the ER." When I calmly asked again for bloodwork, he raised his voice, removed his mask, and stated he "didn't want to," claiming they "don't do that," which is untrue and appeared motivated by the clinic closing soon. He also lectured me in a judgmental manner about using my inhaler, despite my explaining that my asthma is exercise-induced only and that my symptoms were related to throat inflammation, not my lungs. He then contradicted himself by stating my throat "wasn't swollen, just inflamed," reflecting concerning gaps in basic medical knowledge. He also questioned me about my antidepressant and anti-anxiety medications without explaining why, further contributing to the feeling of being judged rather than treated. I was hysterically crying and begging for basic evaluation, and his only response was that he "didn't want to" and that I could go elsewhere. I left feeling judged, unheard, and dehumanized, strongly believing I was being treated as dramatic or drug-seeking despite the fact that I never even asked for pain medication. My condition worsened after this visit. When I went to the ER, the physician stopped all medications prescribed by this urgent care and started appropriate treatment that helped. I am now improving. Alarmingly, I had been prescribed high-dose antibiotics that are renally cleared, which caused severe pain and vomiting given my kidney history. He was concerned about that lack of meds I was given for how swollen, irritated and inflamed my throat sinus and mucosal membranes were. This visit was a waste of time, money, and dignity. Even if a patient were seeking pain relief, they still deserve humane and ethical care. I cannot recommend this facility to anyone. Also, despite having insurance, the cost was unusually high compared to other urgent care visits, especially given the lack of appropriate evaluation or treatment. I felt extremely uncomfortable in this NP's presence :( Positive note: The front desk staff member working that evening was kind, patient, and empathetic, and genuinely seemed sorry about the situation. She was the only positive part of this visit.

I was disappointed with the care I received on Wednesday morning. The doctor I was assigned was…read moreincredibly dismissive to questions asked and sent me home saying "all you college students have come in with the same virus, it's just from you all partying all weekend". I would like to add that on Friday 11/7, I went to a different location of NextCare and they immediately sent me to the ER because my throat was so closed up I couldn't swallow. I was also told that if I had been on antibiotics 48 hours prior it wouldn't have had to be an emergency. Safe to say I would never chose this location again

never showed up for appointment. Nurse who finally called to say they were not coming wouldn't…read moretell me why. never want to have anything to do with them again and feel they should be reported to the appropriate authority.

What a joke. They saw my wife for flu like symptoms in January 2024. It is now the end of March…read more2024 and we are still fighting with them about billing. They claim to have an "open case" with my wife's insurance, but continue to send us bills for the full amount. Trying to find someone willing to help (or even willing to listen) is next to impossible. I double checked with the insurance company and they have no record of a claim from this outfit. Next time we have a medical need, we're waiting for our doctor or the doctor's office urgent care. Never again. I urge you to avoid these people like the plague.

Rock stars. Quick efficient. Very considerate and…read moreinformative. The facility is clean and professional. Thank you.

Both times I have been here have been such great experiences. They were super quick and always very…read morenice. The time I fractured my toe I was in and out on crutches with X-rays in 30 mins

Went in for a severe rash on chest and was prescribed a cream. Rash wasnt better after a week and…read morewas requested to go in again, instead of just changing my meds. Then provider only prescribed enough powder for a few days when originally he stated in office to use for 3 weeks. So now I would be forced to return again in a few days because Im unable to get into my PCP this quick. Something definitely wrong with this place. The patient traffic very light, now I understand why. Im a senior citizen and will look elsewhere for an urgent care that can accommodate seniors better. My cost so far $150....for nothing!​

Extremely rude and unwelcoming. I went there at 7:20 and they close at 8:00. There were 0 people in…read morethe wait room, and the front desk lady made it seem like it would be a super long wait to get us out of there. She was very rude. The doctor when we were seen was however very nice and helpful

The staff here is great and very attentive. Took care of our son and provided excellent care.read more

I went in for a severe sprained ankle. They recommended a boot after x-rays, etc., as Aetna doesn't…read morecover crutches. Yeah, you read that right. She actually said Aetna doesn't cover crutches. The attending 'doctor' said, "The boot is completely covered." So I took it. Now, a third party is claiming I owe $229. Had I known Banner was giving inaccurate information about no being covered for crutches AND the boot being completely covered, I would have simply left and went to a Goodwill store to purchase a crutch for $15!! Banner - Don't give information to your patients if you don't know what you are talking about!! Aetna DOES cover crutches, and spoiler, they are one hell of a lot cheaper. Do you get kickbacks from Breg for pushing their overpriced boots?!? Looks like you have had MAJOR billing problems recently.

My son had a scheduled appointment at another location. Turns out the location was closed for…read moreLabor Day. I called this location to see if they could tell me when the appointment was. They went above and beyond by inviting my son to their location and honoring the appointment we had at a different location! The entire front desk, GiGi especially, were so kind and helpful. Xavier was amazing during the initial portion of the appointment and even apologized for the wait (while they squeezed his appointment in-no apology needed). Then Dr. Kusher came in and was beyond kind, personable and reassuring. We couldn't have had a better experience. Things have a way of working out!!!

Went to Concentra Urgent Care for an arm fracture sustained while playing soccer…read more Shoutout to the nurse for demonstrating elite levels of professionalism by completely ignoring the very obvious ankle monitor I was wearing. No questions, no weird looks, just medical care and minding her business. Honestly refreshing.

I know that a lot of people can easily leave poor reviews when in pain and not being seen as…read morequickly as they would like. I felt the same way at first sitting in that chair suffering. however I was having severe chest pain after crazy food poisoning and only had to wait 45 minutes before I was given a back room with a provider who assessed me, found my issue, gave me meds for it and by the time I was home the pain that was making me ball my eyes out at the urgent care was gone and I was able to sleep. I did make an appointment online as I was headed there around 9 pm and i definitely recommend doing that. thank you for helping me my pain was unbearable.

Yesterday my friend and helper Kevin stepped on a nail in a piece of pallet wood. Today.....swollen…read moreand painful. He is walking very very slowly. I was going to do what I'd do for me - tetanus shot at a store, then an Epsom Salt/Hot water soak. Kevin's landlord is a nurse with a home healrh care business. She's not having any 1950's healing on her watch. She called Kevin in to Urgent Care 1701 E Thomas Road. I think Hil's choice was excellent. This place is clean, orderly and processing it's lobby of sitters very fast. Kevin is still filling out his questionnaire. I am about done with this review. You carry light - shine it wherever you go.