Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

Justin and his team provide outstanding pool service. He is extremely responsive, professional and…read morereliable. One of the things that truly stands out is how quickly he handles emergencies, even outside of the regular service schedule. Recently, I had an urgent issue with my pool, and Justin immediately arranged for one of his service technicians to come out. The technician arrived at my house in less than 30 minutes and resolved the problem quickly and efficiently. That level of responsiveness and customer service is very rare these days. If you are looking for a pool company that genuinely cares about its customers and takes problems seriously, I highly recommend Justin and his team.

Thank you Danny and Justin for always doing an excellent job in maintaining our pool and Jacuzzi…read moreyear after year. You have always been so responsive to any of our needs and have always addressed any emergency immediately. Bravo L.A. Island Pool Company.

I had called around a few places to get a pool starter on my pool before finding Clear Water Pools…read more The patience that was given to answer all of my questions without a commitment for the work was truly unmatched. I learned so much about the process for taking care of our new pool! Efrain and the team did a wonderful job getting things going and continue to do so on a monthly basis! The communication is always prompt and I highly recommend to anyone who needs someone to take care of their pool! Note: they hold all required certifications which gives us added peace of mind

Flavius is amazing!! My pool has never looked so good and clear in all of the years I have lived…read morehere. He goes above and beyond!! I would and have recommended him to my friends and anyone who needs good pool service

I started using Pop's Pool Service this April and the pool has Never Looked Better!…read moreTheir technicians are reliable and always send a note with updates and a picture when they finish their weekly service. Kudos to Will and Jake. After many prior tries I have finally found the Best. I give my highest recommendation! Mark S

Great service that is responsive and reliable! Love that they send pictures and show up when they…read moresay they will! Highly recommended.

These guys are great. Had an issue with pool heater and a pump leak, found them on Yelp and asked…read morefor a quote. They responded quickly but told me I had to call directly. They came and diagnosed each problem pretty quickly. They arrived on time. They recommended a new heater. Price was reasonable and the installation occurred about a week later. The work took about an hour. They arrived on time. Only issue was that I didn't find out the exact time until the morning of and only after I asked.

Excellent and speedy pool repair service! Really fair prices. Would definitely recommend!read more

Our above-ground hot tub had been unused for the better part of a year and had accumulated lots of…read moregrime and old rain water. Within just a couple days of requesting the quote, Art was able to come over and provide an inspection and cleaning service for a very reasonable price. The tub has been working great!

Art was professional, quick to respond to my inquiry, and easy to work with. He handled things…read moreefficiently and communicated clearly throughout the process. Everything was completed properly, and the spa is now clean and working as it should. I'd recommend him for reliable spa/hot tub maintenance.

I recently switched to Castro Pool after dealing with a previous pool service that completely…read moredropped the ball. My old pool guy wasn't maintaining the pool properly, and it got to a point where it was no longer usable. Castro Pool came in and completely turned things around. They took the time to properly assess the condition, reset the system, and get everything back on track. Within a short time, the pool went from looking rough to being in amazing, crystal-clear condition again. What really stood out was their professionalism, consistency, and attention to detail. You can tell they actually care about the quality of their work and keeping the pool in top shape--not just doing a quick pass and leaving. If you're dealing with pool issues or just want reliable service, I highly recommend Castro Pool. They brought my pool back to life.

I rarely leave negative reviews, but after spending thousands on what was supposed to be a…read morestraightforward spa coping replacement, I think it's important to share my experience. The project was estimated to take about five days. Instead, it stretched to nearly three weeks because one issue after another kept coming up. What became most frustrating was that I felt like I had to constantly inspect the work and point out obvious problems as they happened. The new spa coping profile didn't match the existing pool coping, but even worse, one half of the spa coping had a different reveal than the other half (see pics), the bullnose was noticeably uneven, extensive patching was required after the initial pour, and the mastic installation had to be redone. Every time one issue was addressed, another seemed to appear. The final, and still unresolved, problem involved the three spillways between the raised spa and the pool. During the project, the Castro team unnecessarily removed and discarded original spillway stone. They installed replacement stone, but after the spa was refilled, the spillways no longer functioned as they had before the project. Because of the way the replacement stone was installed, water that previously flowed fairly evenly across all three spillways now flows almost entirely through one, with little bit in the middle one, and pretty much no flow in the third. What disappointed me most was what happened next. I wasn't asking Isidoro to immediately fix it. I simply asked him to come back, look at the spillways with me, compare them to the videos from before the project, discuss what changed, and come up with a plan to fix it. Instead, after I had already given him the final payment, he told me it would cost another $1,500 to address the issue and he was too busy immediately to come fix it. He never came to inspect the work in person and on my last phone call with him, he told me to fix it myself and literally hung up on me. I understand that construction projects don't always go perfectly. Mistakes happen. What matters is whether a contractor takes ownership of problems and works with the customer to resolve them. That didn't happen here. If the workmanship issues had been the only problem, I probably wouldn't be writing this review. It was the combination of repeated quality issues, the need to continually monitor the work myself, and the unwillingness to come back and inspect a legitimate concern after the project was completed that left me unable to recommend Castro Pool Services.

I cannot say enough positive things about my experience speaking with Kamran. I found him here on…read moreYelp and was impressed with the great reviews and his responses. He was easy to get ahold of and even though I was outside of his service area, he stayed on the call with me to generously give me his expertise and experience with the issue I was having. He could have simply said no thanks and I would not have thought negatively of him for it, but he took time that he did not have to give me and helped to educate me and provided a referral for someone he thought was good who does do this work in my area. His guidance really helped me better navigate the process of finding someone to help with our issue. I'm only sad that all I can do is leave a review for him instead of being able to actually hire him.

Dear Pool Elegance Team,…read more I am writing to share my appreciation for the excellent service you have provided over the past few months. I am very satisfied with the automation system you installed, as well as the repairs made to my heater. Additionally, your team has done a great job consistently servicing my pool for the last three months. Thank you for your professional and reliable work and I highly recommend their services

I initially called Jesus to take a look at our leaking pool heater, and he was able to come out…read morequickly and fix the issue. It was a problem my previous pool service guy had tried to fix several times without success. After Jesus repaired the heater, he evaluated the overall condition of our pool -- which was in bad shape with black algae and constantly looking dirty -- and explained exactly what needed to be done to bring it back to life. After seeing how knowledgeable and reliable Jesus was, we decided to switch to him for our regular pool maintenance -- and it's made a huge difference! Our saltwater pool is now completely algae-free and looks better than it ever has. Since working with him, Jesus has also helped us troubleshoot a wireless connection issue with our Pentair system and got it working again with the phone app. He's very knowledgeable about pool equipment and always takes the time to explain things clearly. Jesus is responsive, professional, and really knows his stuff. Highly recommend him for anyone looking for quality, honest pool service!

Jesus was great and so easy to work with. He replaced my pool filter and was incredibly thorough in…read moreexplaining the different options and why a specific filter size would/would not make sense for my pool. Because of that, I felt confident making the best choice. The installation was also incredibly smooth and easy. I would definitely use Royalty again and recommend them.

If I could give 10 stars I would. Eduardo came out to see what was wrong with our pool heater that…read moreanother pool guy could not solve. And he fixed it the first time and then when we had a small issue, he came back right away to check back on it. He's very knowledgeable very kind and a consummate professional. I highly recommend him for pool service and pool issues that come up.

Edy is excellent! He cares about our pool just as much as…read morewe do. Efficient, communicative, clean & cool. I don't even want to write this review so we can keep him all to ourselves, but he's just too good not to give his due. 5 stars all around!