Four months I've had issues with my pool and pump and for months Greg has explained that he'll get to it. For months as a paying customer I expect my pool to be in good working clean order I can send a dozen pictures of a green pool and Greg just ignoring it I'm sorry to hear he's had a bad summer and bad workers and dad issues I've had a bad pool I don't recommend him at all If I could leave zero stars I would read more

We found Greg Herman and Aqua26 Pools thru Yelp and we are SO grateful. We own a rental in the West Valley and strive to provide a quality experience for our tenants. The previous pool man (a one man operation) failed to service the pool for 3 or 4 weeks due to claimed illness. He made no provision to let us know and provided no substitute service. By the time the tenant realized the pool wasn't being serviced, we had a mess on our hands. We called Aqua 26 and spoke with Greg. What a refreshing experience! It was obvious that he cared about providing quality service. We learned that he had several crews and assured us that he was able to provide continuous service. Greg went by the property and reported back immediately what was needed to restore the pool. We hired him on the spot and couldn't be happier. He and Max brought to pool back to health in an amazingly short time. The tenant says the pool has never looked so consistently good. Greg keeps us posted if anything out-of-the-ordinary needs attention and we appreciate the open line of communication. His prices are fair and his service is the best we have ever had in 55 years of pool ownership. We highly recommend Greg and Aqua26 Pools for a whole lot less worry about your pool. read more

Aqua26 Pool & Spa - Before - Pool & Hot Tub Service Near Me

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December 30th My neighbor trashed my pool while having 3 gigantic palm trees cut. HE did not have the decency to notify me that he was doing so, thus resulting in a massive pool clean up. I have fired over 20 pool service companies since I have owned my home and have learned to do a better job than them. It saved me a lot of money in the end and the backyard became more of my happy place because I am a territorial beast when it comes to order. I had the flu when the debris smothered my pool and had no energy to deal with this clean up. I broke down and did an emergency search for a competent pool company. Greg is the owner of Aqua26 Pool and Spa. He services all of his pools. I phoned, he came out immediately. We determined that the filter would need to be cleaned before and after. In addition we needed to get the chemistry back on point. All was accomplished. I did tell him that I only wanted him to clean my pool and if he ever added other workers that would not work for me. He agreed to always be the one to care for my pool. Greg pays attention to detail and is willing learn. I am a researcher by nature and have been told that I know a lot more about my pool than most homeowners. Greg shows up when he says he will and my pool is crystal clear. I am impressed. Bottom line. Thus far Greg has only serviced my pool for 1 1/2 months. I am hopeful that this will remain for the duration of service. He takes responsibility if there are errors and convenient billing. As much as I Iove cleaning my own pool and saving $$$, I must admit it has freed up my time a bit. We are seniors. Greg is conscious by not being greedy with his fees. Now the hunt to find an excellent company to re-plaster my pool. read more

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Very disappointed with this company. I cannot recommend them to take care of your pool.

Aqua 26 has been our pool servicing company for a few years now. We don't have that big of a pool and the deepest it goes is 5 feet. But, it still gets very dirty. We heard about Aqua 26 through a family member, we decided to give them a try and because we liked their services we remained with them. Greg Herman (owner and founder) is very knowledgeable when it comes to cleaning pools and keeping them running great! We are very pleased with his services and very keen in recommending him. Did I mention that his service is also very quick and on point. Got a dirty pool, gotta call this man ;) read more

Aqua26 Pool & Spa - Perfection after pool was cleaned - Pool & Hot Tub Service Near Me

A picture is worth a thousand words. Just see what Aqua26 did to our newly installed pebble pool in just 4 weeks. The pool is covered with algae under Aqua26 services. Hired Greg to maintain our pool for weekly service , at the time he promised his technician will balance the pool chemistry, scrub, and vacuum the pool weekly. But the technician either didn't try, or failed miserably to balance the water pH and maintain properly chlorine levels, and was even reluctant to vacuum the pool when I specifically told him there is a bunch of dust/sand/pebbles at the bottom of pool. Just to confirm whether they were properly maintaining the water pH, I took the water sample to Leslie for testing, and the results showed the water pH is too high (7.8-8.0), and the chlorine levels are close to 0, both perfect conditions for algae growth. I notified Greg a couple times throughout the course, he said his technician will take care of it, but the algae just kept growing. He tried to blame it on chlorine shortage, but there are alternatives like power chlorine, chlorine tabs, shocks, etc. And the funny thing is, the next day after I fired him, I walked into local pool supply store and was able to buy 8 bottles of gallon chlorine myself! It was certainly a lack of care and professionalism on Aqua26. read more

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Greg was rude and shady from the start. Would not recommend to anyone. Absolutely horrible and unprofessional!

Great service!!! You can text him morning, noon and night and he will get back to you. He saved my pool and saved me a lot of money. I'm very happy with his service and the quality of his work. read more

I have used Aqua26, Greg Herman for years. Provides a great service, well organized, on-time, has great advice for the pool and cost is reasonable. read more

I called Aqua26 Pool service because I liked his reviews on Yelp. Well, Greg is amazing! My pool was green with algae because my last pool man was unreliable and not knowledgeable. Greg came right away and I am so impressed. My pool hasn't looked like this is ages! If you want someone that's responsive, professional and really nice, call Greg! Look at my before and after photos! read more

Aqua26 Pool & Spa - Pool & Hot Tub Service Near Me

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My pool sweep vacuum hose had disconnected from my vacuum line and the pool pump tried to prime and ran all day without water so needless to say it overheated and was making a screeching sound like the bearings had gone bad. I was at Discount Pool Mart asking questions about my pump and the owner pointed Greg out to me who was also in the store getting supplies. I told Greg the situation he said he would come by and look at it. In the meantime I had to go out of town on a family emergency. He took the pump and diagnosed a bad seal and fixed and reinstalled the pump all while I was out of town. I want to thank him for his integrity and excellent work. The price was reasonable also. This was all done on a handshake. Thanks Greg! read more

My pool has never looked so good! Greg is professional, communicates regularly regarding weather etc, he works in the rain. He does the job right the first time and doesn't skip corners. I am paying $10 more and getting 100x the service! I can't say enough good things about Greg, his work ethic and quality. We are fans! Marked difference after 2 weeks! read more

Greg is amazing- he always does a thorough job and his customer service is on point! I've recommended him to family and friends and am confident to refer him to you. Thanks Greg! read more

I had been using this service for almost 2 years when I get an email from Greg stating that he has a lot of customers that are not paying on time so ALL his customers will have to either subscribe to auto pay or pay a month in advance. I don't have to explain the challenges of Auto pay for a service that charges you periodically for extras. By paying in advance we're essentially financing his business for him. I emailed him my concerns and he responded by saying it was purely logistical and he was sorry that it seems like his good paying customers were paying the price for his non paying customers but he couldn't make exceptions even though I was never late. I agreed to pay in advance but felt very uncomfortable about it as I don't want to be financing his business for him. A month later I get charged an extra $30 for chemicals due to the supposed chlorine shortage. The next month I get charged again another $30 extra. I then contacted a dozen other pools services that told me the shortage was over and they're not charging for extra chemicals. I have to say I wasn't surprised. I canceled my service. What a shame. What was once a great service isn't anymore. read more

I found Greg from Aqua 26 on yelp and I could not be happier. He is friendly, extremely responsive and knowledgeable. His customer service is second to none even responding on Sunday's. I highly recommend Greg to anyone looking for a new pool service. I wish I had switched to him a long time ago. read more

Greg is great! He is always on time and does a wonderful job maintaining our pool. He also was responsible for bringing in an associate of his to fix our filter which was broken by a previous pool company. I would highly recommend him to take care of your valuable investment. read more

Greg Heman is the absolutely best poolman we have ever had. The pool sparkles, there is absolutely no algae, and he has helped us get a new pool pump mostly paid for by an L.A. City rebate. And to top it off, Greg is 100% reliable and such a nice man. it's a pleasure to have him service our pool. I couldn't recommend him more highly. read more

I've been with AQUA26 for almost 3 years and couldn't be happier. Greg goes up and beyond any of the pool men I have used over the last 20 years. Greg is very knowledgeable about water conditions. He doesn't just do the basics to get done quickly, but takes his time to do it right. He is constantly learning about new techniques and the latest equipment, always going for better. And he's just a good guy , easy to deal with and always answers his phone / text. read more

I'm very happy with Greg's work. He's very professional, reliable and affordable. read more

Greg Herman / Aqua26 really is as good as the reviews on Yelp say! He's knowledgeable, responsible, responsive, friendly, professional. We are so thrilled to have been referred to him. read more

On time, efficient, and never let's me down. Mr. Herman is professional and takes pride in his work. Both qualities are hard to find in any profession. If you don't have a pool man, or your not fully content with the one you have, give Mr. Herman a call. You won't regret it. read more

For years, we "used to" have the best pool man ever but the good times ended when he moved out if state. We went through 3 - 4 others before meeting Greg Herman. He has taken over the title. He is knowledgeable, in both mechanical's and chemicals. He is easy to work with and will go that extra mile to keep your pool the way you expect it to be. It is so nice to finally have a pool man that I don't have to checking everything they do and call back because something isn't right. It just gets done. If you need great pool service, it's a no brain'r, call Greg @ Aqua 26 read more

Greg is a joy to work with. Really cares about doing a good job for your pool. I look forward to seeing him when I am around. Couldn't recommend more. read more

I was referred Aqua 26 pool cleaners over the summer and have been totally satisfied. The attention to detail is what stands out to me, not to mention how friendly Greg the pool man is. read more

Our pool has never looked better or operated as efficiently since Greg took over our pool maintenance. We are extremely happy with the service and would highly recommend this company for all your pool maintenance needs! Thanks very much, Greg! read more

Once you meet Greg and you see how great he works, you will no longer look for another pool service person. He is knowledgeable , caring, hard-working, polite and friendly. I was very happy with his service. Also, the most honest pool man I have ever seen, Greg is really honest and he's a man of his word. I am editing this review 2 months after my original review, so I am talking based on having more experience with him. read more

Greg is a great communicator and a very determined wizard in terms of fixing my pool. I'd had tenants who had really done a number on it - having had pools most of my life, I'd never seen one as green and murky and scary! He showed up quickly and reliably. He kept me in the loop on the entire process, so I wasn't in the dark on when he was showing up or what was happening during the process of restoring the pool to its proper chemistry. I feel confident that he did everything correctly and not just looking for a "quick fix" or an overly expensive solution, either. I've worked with alot of pool services over the years and can't recommend Greg highly enough. read more

Greg has been servicing our pool for a few months now and does a great job. This is our first time owning a pool and on our first appointment Greg ran a few tests on our pool and told me what he would do to get the pool to the proper levels. He is very friendly, knowledgeable, and provides a great service. I would highly recommend him. read more

We have been looking for someone to help keep our pool tip top and FINALLY we hired Greg! I am pretty particular as is my hubby, but I can say with confidence Greg is very invested in his customers and gets the job done and very well at that. Highly recommend Greg/Aqua 26 if you are in need of someone who truly knows what they are doing, offers a fair price for services and goes above and beyond. read more

Greg turned our ugly pool to a beautiful blue pool we are so happy!! It's a pleasure to know a true professional who really knows pools!