I called and made an appointment to get my teeth cleaned since Aspen Dental was 7 months out. The…read moreday that I was supposed to have my cleaning, I had to call and cancel because my dad died and they told me not to call back. They will not reschedule. They offer their condolences. didn't ask for proof nothing. I have never been treated that way from a professional facility and as a professional I would never treat a patient that way.

This unprofessional dentist was extremely rude and disrespectful after a patient got a second…read moreopinion from a different dentist office. She clearly can't control her emotions and prefers to play the victim when she's confronted for recommending a procedure that did not need to be done. STAY AWAY!!!!!!!

First of quality needs to be figured out. I had my first pair of Dentures. They lasted 11 years. I…read morego to replace them, at Aspen Dental they were horrible quality that broke in half in less than a month. I ended up upgrading to their "best" denture. Technically, they were better. They lasted 11 months before breaking in half again. When I called about it, they said they would "print" them out and would call when ready. They called the next morning saying they are ready. Great, when can I come in to pick up. Their answer, a week. They could have cared less. I do not and will not ever recommend their services. To sum it up, horrible quality, horrible customer service, So, I decided to come to their office, and I will wait for them to take me in, the longer it takes, the more people I can inform of this disgusting business.

I left feeling ashamed, embarrassed, and taken advantage of…read more They required me to schedule an exam appointment before they could schedule me for a cleaning, and they wouldn't even tell me how far out they were scheduling with the hygienist until AFTER my exam. I completed the exam, and they said that the soonest I could get a cleaning was in 14 months!! When I said that I couldn't wait 14 months and that I wanted to transfer care, they tried to discourage me by saying most Aspen Dentals do not accept transfers, and that I would need to pick up a hard copy of my records to transfer, both of which were not true. During the exam, they told me I needed extensive work on my teeth that would total about $9,000. They didn't show me my scans to justify the work they said I needed. I didn't feel comfortable asking questions because the dentist's bedside manner was harsh. Another Aspen Dental I visited months later told me that I needed only a few procedures that would cost less than $400. This place is a scam.

I went to Dr. DiMento yesterday for my fillings and I lost sleep over the thought of the procedure…read more I hate needles. I was up all night, throwing up and worrying about the possible pain. When I got in the chair, he got me relaxed and I didn't even know the needles went in! The rest of the procedure went very smoothly! The attention and care for each patient goes above and beyond here and I cannot thank Dr. DiMento enough. Getting into the office was quick and easy. Very little wait time and the staff was all very friendly and welcoming. Thank you!!!

Once again, Dr. DiMento performed his magic yesterday (9/13/22) I left a review months back…read moreexpressing how my visits with this dental practice had been beyond phenomenal , but I truly have to say, Dr. D is so patient, caring, focused on what's best for his patients, so precise with his work, considerate, friendly, personable, down to earth, funny and so so much more. I started seeing him in June 2021 and when I say this man had/has his work cut out for him when it came/comes to correcting issues with my teeth, that's an UNDERSTATEMENT. I was very embarrassed bc I didn't want him or his assistants to think I didn't take care of my teeth, bc I did. He instantly put me at ease simply by sitting right next to me with my x-rays up on the screen and said, " I can tell you care about your teeth bc I can see the work u've had done in the past If you didn't care , you wouldn't have had any work done. So don't be embarrassed. Together we're gonna come up with a treatment plan and take care of everything that needs to be done, so never be embarrassed "and that is exactly what he has been doing once a month. During my recent visit I had expressed to him how I had brought my 78 yr old mother with me. With out hesitation, this man points to the chair in the corner of the room and says, "How come Moms not in here. Do you want us to have her come back here with us?" I didn't lol, she was comfortable out in waiting room, but it was so generous of him to offer and it was more then appreciated on my end. But what truly won me over with him, not that I wasn't already, is when the next thing he said was. "I'd love to meet her. Your mother. Are you able to wait a cpl extra minutes in the waiting room after we are done here, I'd like to come out and introduce myself to her"....ok I won't lie, that honestly touched my heart....who does that? What professional WANTS to take the time to come out and meet a 78 yr old woman, a patients mother ? And she even had a cpl questions and he nvr once rushed her, said he didn't have time to answer questions, blow her off or make her feel like her questions were not important. That, to me, is the highest form of respect. . But THAT is who Dr. DiMento is. That's the kind of human being he is. He's not looking at you as a "paycheck", he truly treats his patients like family. I more then recommend Syracuse Family Dentist. The whole entire crew is friendly, funny, personable and professional, The office is beautiful, welcoming and comfortable. Need a dentist? Don't look any further, Call these guys, you will not regret 1 second of your decision. See you next month SFD. LOVE THESE GUYS

I have been going here for 30 years, since I was a small kid! Even when I left for college, I…read morewould schedule my cleanings on my breaks so I could get in. I have been seeing Dr. Schwab the entire time, he's probably nearing retirement now. The hygienists and receptionist have been there for many years, low employee turn over is always a good sign. The entire staff is friendly and professional. A few years ago they started submitting claims to insurance on your behalf, I like that. I'm not a huge fan of the location, it's in the, "badlands" of Syracuse. I still make the drive from the southern suburbs because I think Dr. Schwab is worth it. About a year ago I left central New York for Austin, Texas. My new dentist complimented Dr. Schwab's work on my multiple fillings. She said they looked tight, clean and professional. I have never had a filling crack or need to be replaced, the work speaks for itself. If you live in central New York and need a dentist, stop looking and call the Dental Arts Group, it's well worth the drive.

I saw Dr. Schwab for the first time today & I can not speak highly enough about this practice…read more Everyone was so incredibly nice and helpful. I loved the positive atmosphere. Its so refreshing to be encouraged rather than told all the things you're doing wrong. They were beyond amazing. Dr. Schwab is so friendly & warm. His assistant is lovely. The girls up front are so helpful & kind. The hygienist I saw was wonderful. She was gentle on my teeth & completed my cleaning much more quickly than I expected. Everything ran like clock work. I love the location. Its so convenient for those of us that live near Tipp Hill or work near downtown. I have an appointment for a filling in a couple weeks & I'm actually looking forward to going back... to the dentist! Can you believe it?! If you're looking for a welcoming atmosphere, great staff, and excellent dental care I highly recommend Dental Arts Group!

Dr Martini is simply the best dentist I've ever been to. I moved up here from Central NJ, and went…read moreto him on a recommendation from a co- worker. He exceeded all my expectations. He listens to you,and is kind and compassionate, and most important- highly skilled. He worked hard at helping me with several issues, and was more than happy to assist me with this. He isn't happy until his patients are. You can tell from the respect that his staff shows him how highly he is regarded. Speaking of the staff, they are also amazing, patient and helpful. All of the dental assisstants as well as the hygienists, are wonderful, so grateful to them all as well. So glad I found Dr. Martini, he is the best!

They make a dentist plan with you. The care to not go after your money but to actually fix your…read moreteeth. They are also able to not rush you into anything. They always accept new patients. Highly recommend!

I spoke with Andrea, who is absolutely lovely, for a total of 90 minutes. What I wanted, needed…read moreand expected were discussed in detail, the moon was served to me on a platter and I was thrilled. I filled out forms. Transferred my records. I did all the things, all of them Arrived to my supposed-to-be consultation with the dental proprietor of the establishment, to be served a cup of rinse. I rinsed. I spat. I sat awkwardly through 20 pictures of my teeth being taken by digital camera. I held the tongs when asked. My husband raised an eyebrow. I shrugged. I was there to discuss a plan for getting implants, as my teeth did not make it through terminal lung cancer as peppy as I did. When I informed them I was not there for the $149 super special super cleaning, confusion was thick. I said again, I was supposed to see the owner. Andrea said she works with the #1 implant specialist in the country. I was stoked. We then waited 30 minutes for the dentist who showed up delightful, gentle and absolutely clueless to anything. She asked why I was there. I said to fix my teeth. She said what's wrong with them. I said there's only 7. She asked what I was specifically there for. Now less sure, I answered... expertise? On... dental... implants? Did no one... sigh. She excised herself to peer at my X-rays for the first time, and then said she would not be able to help me, but handed me a useless post-it where 'a firmer cancer patient like me can go to get specialized care for my cancer deformity.' Um. Those teeth were pulled in the 90's, back when sedation dentistry wasn't really a thing, and my dentist pulled anything that needed more than 10 minutes work because I had panic disorder. Unacceptable in the late 80's and early 90's. Point is, it was a waste of time, a schmooze to get me there and it was irritating because now my sedation dentist is like: appreciate what you have. And maybe that's it. I'll give him 23k because my deformity, whether from cancer or anxiety, doesn't bother him And he knows I'd absolutely smack him if he said I was deformed. Because what a douche to the ego High traffic. Very busy. It's dark. Addams family decor (black blinds with dark blue floors). Don't recommend. Unless that's your thing. Then go for it.

Dr. Danaher and staff make a dental visit a pleasant experience! My new insurance didn't list him…read moreas a provider but I just couldn't go to another dentist! They didn't even mind the extra paper work and sent it out promptly! They did an excellent job of making me feel comfortable during this COVID ordeal!

This guy has been scamming my dad for years.They just charged him ~$700 for a couple of fillings-…read morehe has insurance, has been going to this dentist- don't know why- for years- they know he has insurance- he's been at the same job for almost 50 years now. He didn't have his insurance card on him- that's why they charged him the full- MAKES NO SENSE. All of his fillings and crowns fail from this guy. This guy is a dental insurance scammer. Don't go there.

Both my husband and I go to this dental practice and they are the best we have ever experienced!…read moreVery professional, clean and a welcoming environment. They know you by name when you come in and you see the same hygienist which I love. They are gentle and efficient. We love ProSmile!!!

I'd been seen at this practice for many years. When I informed the office that my insurance was…read morechanging, they waved me on and said not to worry that they "take" my insurance. However, they neglected to inform me that they were out-of-network with my new insurance, even when I asked them to confirm as they pushed many 'preventative' services for my children that would only be fully covered in-network. I've paid close to $500 out of pocket for services that would have been free otherwise with an in-network provider. The complete disregard for THEIR error is mind-boggling and extremely disappointing. The office is chaotic and informed me this error (theirs 100%) is completely my fault.

Treated well at this DDS - Certainly recommend to others - Parking entrance from West Genesee…read moreStreet, westbound only

Dr. Shannon has been amazing for my 13 year old daughter for the past few years! We would never go…read moreanywhere else. She's a great dentist and makes my daughter feel comfortable every single visit.