I was dreading going to a dealership to buy my new car. Historically, I have used online…read morepurchasing for my cars - simply so I did not have to deal with a live "sales person". I must say...this experience was by far the smoothest car buying purchase I have had in a very long time. Matt B. was so pleasant. He did not give me that "sales" guy vibe at all. Thank you so much, I am thrilled with my car!

​ I would give them zero Stars if I could. I brought my car in because my son hit a curb and broke…read morethe tie rod. They tried to charge me $18,000 . I started questioning and they couldn't stop lying through their teeth. At the end of the day they said who cares insurance pays for it so we want to double check and make sure everything's perfect. I looked at him and said that's not what it's about it's about you making as much money and ripping off insurance companies. ​

Service update was due on my Jeep Grand Cherokee, after having a previous good experience at…read moreSchumacher Jeep " Federal Highway " Delray ; I returned to to have the service completed, I met with service writer John Highfield very polite, took the car in immediately, contacted me upon completion received the car back clean & service completed as requested... Certainly I would recommend the service based on my experiences..

this was the WORST experience i have EVER had getting my car serviced and i have been driving for…read moreOVER 50 years..... louis (i think was the name of my service advisor) was awful......he did NOT hear what i needed done.......he was only concerned with getting me to buy new tires.....did NOT care about the recall i have on my car or the email i got associated with the recall.....he would NOT even address that issue.....he said, "that's not important".....he also refused to address the issue that my "air tire light" was on even though all the tires had adequate air in them and the light need to be turned off....he said, "that is not our responsibility to turn off the light".....he was absolutely miserable......BY THE WAY....i refused to buy tires from you....i brought the car somewhere else sharon......who actually has a position with Subaru.....was involved as well....she was the RUDEST person i have EVER encountered....she was condescending and dismissive and had zero patience for us and our questions.....she shut the door to her office in our face.....she should NEVER work in customer service.....your dealership should be ashamed of her behavior..... and to top off the worst car dealership experience i have ever had....when i called to speak to a manager about my experiences and all the horrible people we encountered and all the people who were completely unhelpful....i spoke to Jannet.....she did not listen to my complaints and did not do anything about the way we were treated....instead she tried to get me a discount on tires......she did not address the lack of customer service we received.....it was a waste of time speaking to her.... and get this....kim carr emailed me asking how my experience was.....i sent her this exact email....and she NEVER responded....guess she didnt really care about my experience!!

I learned an inexpensive lesson today. Don't just make an appointment on the website - call and…read morespeak to a service manager first. My Sprinter has been making an odd noise and I have another 1000 miles to go before I'm home, so I made an appointment here for first thing in the morning. I figured I would spend the day working from the customer service area (assuming could diagnose the problem and could get the parts to repair). I was here at 7:00 and at 7:15, the service manager let me know that they typically hold on to Sprinters for at least a couple of days. Uh, what? He was quite nice about it. The service area is comfortable. There's wifi, there's a coffee machine and they have a small cafe (that wasn't open this early). Starbucks and more within walking distance. So now I'm headed home with the noise and I'll let my dealership back home in Charlotte deal with it. [Review 307 of 2025 - 1970 in Florida - 23869 overall]

Recommend a Second Opinion Before Major Repairs…read more We brought our 2016 Mercedes convertible to the Mercedes dealership in Delray Beach because the convertible top was not going up. After their inspection, we were told the vehicle required: * Replacement of the convertible top * Repair of an oil leak * Repair of a rattling window The total estimate was approximately $7,000. Given the car's age (nearly 10 years old) and current value (around $14,000), we chose not to proceed and instead sought a second opinion from an independent mechanic. The independent mechanic found: * The convertible top was functioning properly and did not need replacement * There was no oil leak * The window rattle was minor and required a simple adjustment The issue was resolved for $250. Based on this experience, I strongly recommend getting a second opinion before authorizing costly repairs at this dealership. The initial diagnosis significantly overstated the work required, which raises concerns about the accuracy of their service assessments.

My 2 yr old Subaru wouldn't start. So, I got it jumped and immediately took it over to Subaru of…read moreDelray. Turns out that their service Express Lane does more than oil changes. They also replace tires and batteries. The intake was quick. The service advisor was very nice. In about an hour, they had me back on the road. And, best of all, it was all covered under warranty & they didn't find anything else to fix.

Worst car dealership experience ever.Brought in a 2024 car for trade,there were thousands of $ in…read moredifference that I suppose to receive. They told me the check will arrive in 1 week and we are almost in week 4 now...I had a serious surgery and I had to take time off from my work so we decided to trade our new car for a little bit older one so that we can benefit from the difference and pay our bills.Now we are here talking about a problem that should not even exist..

Corey in Sales is AMAZING!! I wanted to get out of my Range Rover and he got the deal done! He was…read moreso kind and patient.

Hard to believe it took an extra 2hrs in service WHY because they had to wash the car...lmfao…read morelmaothat's even far fetched for a car dealer

We visited the Delray Beach Tesla location to test drive the Model Y and experience the…read moreself-driving technology. One of the biggest differences between buying a Tesla and purchasing from a traditional dealership is the no-pressure environment. Since Tesla team members don't work on commission, the experience felt much more relaxed and educational than a typical car-buying process. The team member started with about a 10-minute demonstration, walking us through some of the vehicle's key features and menu options while seated in the driver's seat. After that, we were able to take the car out on our own for a 30-minute test drive, which gave us plenty of time to get comfortable with the vehicle and its technology. When we returned, the sales manager took time to answer our questions and was knowledgeable and helpful. My only criticism is the lack of follow-up afterward. I ended up having additional questions once we got home, and a quick follow-up call or email would have been appreciated. Unfortunately, when I tried calling the location, I wasn't able to reach a live sales representative. Overall, the test drive experience was informative, low-pressure, and a great way to learn about the Model Y before making a decision.

Federico and Brandon at the Tesla Delray service center went above and beyond. I had an excellent…read moreexperience from start to finish. What really stood out was their attention to detail and their willingness to go the extra mile to make the experience smooth and stress-free. Everything was handled efficiently, and they treated me with genuine courtesy and professionalism. I saw a review that said they were rude at this service center... Maybe that person's Tesla was in "Bad Mood Mode". Because there isn't a rude individual at this service center.

I have never been treated better at any dealership! Miguel was the most professional service…read moreadvisor and spent time explaining and easing my mind with a warranty issue that is being resolved. The service equates to a 5 star resort in attention no exaggeration. I will buy my next corvette from this dealer in the future ! Miguel must be recognized as an all-star employee!

I am extremely disappointed with this dealership's customer service. I purchased a Corvette from…read morethem in January 2025 and also paid for a warranty, which was added directly to my loan. When I attempted to have my vehicle repaired, I was informed that the warranty was never activated by the dealership. Since August 13, 2025, I have repeatedly contacted the dealership regarding this issue. Despite countless phone calls and voicemails, I have only spoken once with Mark Rapp, the finance manager, and Sergio, the sales manager--and neither has returned any follow-up calls. I have even gone to the dealership in person, despite living far away, and the lack of care, urgency, and accountability is unbelievable. Because of their failure, I have been unable to repair critical issues on my vehicle. A functioning trunk is essential in such a small car, and now my seat belt has been torn for over two months. Due to the dealership's error with the warranty, I cannot get it fixed--putting my safety at risk should an accident occur. I have been told the dealership has gone through multiple finance representatives, which likely explains how this situation occurred, but that does not excuse the continued neglect or broken promises. No one follows through, and no one takes responsibility. I strongly do not recommend purchasing a warranty through this dealership, as mine was paid for but never honored. This experience has been frustrating, exhausting, and completely unacceptable.

Awesome and fast experience. Taylor was amazing and called me at tge perfect time…read more Kiawana was absolutely amazing and such a great person to do what can be a hard process. I came at lunch time she offered me pizza and ate together before I even test drove the car. Chefs kiss to Mazda at Delray

I got a good deal on the new tires and my alignment. A panel in the drivers side wheel well was…read morereplaced. The only glitch was that the mechanic forgot to replace the valve stem caps but my service advisor , Mike was able to take care of that immediately. There was a plastic portion of a previous body repair that we noticed was not replaced and it does look incomplete, so I'm hoping they will be able to take care of that for me. I've been buying cars and received service from Grieco for a number of years now and always feel valued. I wish they would get the construction over with though.