They never have anything that you order on the menu. everything you see in person is not on the online menu so when you order it, they won't let you switch it out because they don't have the right to do it so they say, but it has been done for me before. I would not give a cent to them for a tip just because they're so rude and unwilling to accommodate a customer. read more

Food - bread and meet preparation is fairly good. nothing really special. Service - abysmal. Apparently built our sandwich, that was ordered with no sauce, Applied sauce to the bread and scraped it off then packed the to go order. We cannot eat the sauces. had to throw the sandwich away. $36 for two bowls of cold un-flavorful potato soup. read more

This place was very clean--the bathrooms and dining areas were well maintained. I noticed the employees consistently wiping and cleaning throughout my visit. On top of that, the food was great! read more

I had a pepper jack turkey sandwich. They burned my bread black! How hard is it to just make a new one when you mess up? read more

on the website and door it said they closed at 8pm on sundays but when I showed up at 7:28pm they were closed early while a lady ignored us while she mopped the floor. read more

I love the salads at McAllisters. My go to is the southwest salad and it is always so filling. The salad is huge and they do not skimp on the chicken. My fiancé always gets the southwest chicken sandwich. The sweet tea is very addicting. This location in particular was very clean. Highly recommend. read more

McAlister's Deli - Southwest Chicken & Avocado Salad, Spicy Southwest Chicken sandwich. Huge portions. So good - Delis Near Me - Alexandria, Louisiana

They were out of several of the advertised soups. No bake potatoes. $40. 00 for what we ended up ordering for 3 people read more

Worst service (just from one employee in particular). I can't believe a business would want its reputation damaged by having such horrible employees (just one). I'm sure everyone at the restaurant can pin point who it is read more

The food is OK. The service is a lousy. My wife went in there to get a 2 for 1 deal and asked for an extra bowl of chili. The person who took her order never gave her the price of the food. She said she would pay for it after her food came up so my wife asked for two bowls of chili and she told her it would be five dollars. My wife said OK and she asked if she wanted it. My wife did reply. Yes but she never did it. I think the food is good. I just think that the employees have selective hearing and that's bad for business. I told her next time I send her for McAllister's hopefully will be out of town because these restaurants around here really don't understand anything. They just don't like to do their job. Food is not half bad service sucks very bad. My wife told her no mayo on her sandwich because she can't have mayo. They put more mayo on the sandwich than ham and cheese. This is completely ridiculous and unacceptable. I guess they don't look at things like if people have allergic reaction to things and they can get away with it will not over here. read more

McAlister's Deli - Ham & Cheese Melt with so much mustard on it even though my wife asked for no tomato or mayo - Delis Near Me - Alexandria, Louisiana

Updated review: better this time. The Italian sandwich was big and delicious. Sides still suck. But I'll come back for this sandwich. 1st review: Sandwiches aren't bad. Staff is somewhat nice. I'm pretty sure the guy who took my order was as high as a kite. Which management should notice. I didn't like the long wait for a sandwich. The sides are out of a bag or instant. And finally. 20$for two half sandwiches and a side. Come on. read more

Sweet Tea Love the 99 cent kids meals. And the baked potatoes!! Great atmosphere. Nice staff. read more

The only thing making this a two star review is that the food was really good. Otherwise the experience was terrible. I ordered a meal for delivery last week. Part of the order was omitted. I called and was given a lame excuse. Then I was told that I could just come in and pick up the missing components. Since I had covid I couldn't do that. On to today. I thought maybe it was maybe a fluke that the last experience was so bad. Nope. I ordered again. It was delivered on time and the food was tasty. Unfortunately there once again were components absent. McAlisters is no longer on my delivery list. read more

Was driving through from a road trip and I was starving and this popped up on the map. Let me tell y'all.... The customer service was superb!!! The cashier, bagger, & cook were so nice and considerate of us taking our time to order. The food.... SO GOOD!! I like beans in my Chilli and the lady recommended doing half vegan and half regular chilli. The sweet tea was being made fresh. The food was fresh. Honestly wish I ordered more food for the rest of the trip. read more

Great atmosphere, we went during the busy lunch hour but the staff continued with a smile on their faces. There are specials almost all the time. COVID precautions were followed. Face mask required upon entering. read more

I want give this McAlister's a great review. The space was super clean and inviting. The service was was friendly, and quick. The food was prepared really well. read more

Savannah chopped salad was big enough for two and offered flavorful grilled chicken, cucumbers, tomatoes and sherry vinaigrette dressing. The iced teas are huge here! And I think they put a half lemon in everyone- huge lemon wedges! Service was helpful and friendly. Though they are a bit slow on bussing tables at lunch time which may contribute to an untidy dining room at times. Good spot for a quick lunch. read more

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Awesome; super friendly staff. Very patient while selecting from an appetizing menu. EVERYONE here carries a beautiful smile along with wonderful professionalism. Very Very clean! As soon as a customer leaves abtable, they are cleaning it immediately. Very pleased with what I see! Outstanding job! read more

This place is nice. McAlister's is a place I go to sometimes. I don't know what's so good about them their sandwiches just are unique and taste great. read more

If you haven't tried the Harvest Chicken Salad yet, I highly recommend trying it today. Oh my gosh it's so good!!! I get it delivered for lunch through Waitr and am thrilled with it every single time! https://waitrapp.com/restaurants/3494 read more

I came for lunch during covid. I saw the employees trying to enforce the guidelines and several customers be extremely rude. The employees remained calm and polite. I had to wait quite a while for my food but the employees acknowledged that I was waiting and gave me a cookie read more

Busy at lunch. A number of employees circulating through the dining area bussing tables and refilling drinks. This aspect of customer service is well practiced. While standing in line, I didn't see a table remain dirty for long. I ordered a grilled sandwich, Sweet Chipotle Chicken, chips and a soft drink. Wrong choice. The meat was a single layer, 3/8 of an inch thick with a smear of yellow cheese. Aside from the paltry amount of meat, the flavor was sweet but lacked the distinctive character of a smoked jalapeño. Oh well. This one was a dud. Other members of my lunch party of 7 enjoyed sammies with meat piled high. Service saved the rating however, the quality and quantity deflated the overall score. read more

McAlister's Deli - One part of the lunch crew. - Delis Near Me - Alexandria, Louisiana

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Every experience I've had here has been FANTASTIC. On separate occasions, I've tried so many different things. The cheese & broccoli soup stands out in my memory. Such a normally mediocre meal is a whole different experience here, though. The flavors are phenomenal. Soup & a sandwich is usually my favorite order. Get yourself a big glass of sweet tea! The cookies are a perfect ending to enjoy as you out the door. If you're sick, forget cooking, call ahead to order, & just pick up from here. (There's a place to park for pick-up orders.) The warm soup will have you feeling better in no time! read more

Rudest night shift ever, came in with family at seven one of the workers starting turning lights off saying she was giving a warning mind you they closed at 8, once they brought our nachos out they had given us half full bowls of chili and cheese and chips when we ordered Mac n cheese. To top it off we ordered a nacho to go but was told before leaving that they ran out of queso and had counted the register down so we could not get a refund but a damn complimentary meal which wasn't wanted at all. Someone please help the young generation they are left to run businesses but have no customer service skills. I gave one star but I assure they didn't deserve half a star! Alexandria, La Location read more

This restaurant used to be one of my favorites, but not anymore. I can only assume it's due to bad management since the service has gotten so bad the last few times I've eaten there. The final straw was on 4/15/21, when I went for lunch and was rudely greeted by an employee who stated angrily that they were working on online orders and it would be a 45 minute wait. That did it for me! RIP Mcalisters read more

I had the half garden salad/half veggie sandwich. The salad was delish! I tried the chili lime vinaigrette dressing for the first time and it was sweet with a hint of spice. The veggie sandwich was good and filling. read more

Twice I've picked up the veggie to go and both times multiple ingredients were missing-avocado, tomato and the grilled peppers- the substance of the sandwich! I won't try again. read more

Sandwiches are amazing, according to my nephew at least. I got the grilled cheese and their squash soup. The soup was good, but the sandwich was disappointing. I expect a grilled cheese to have gooey, melted cheese running from it and the cheese was just a bit warm in this one. The wait was also pretty long for a warm cheese sandwich (10 - 15 minutes). I would maybe come here again if I am in the area, but I don't think it is amazing. read more

Everyone loves McAlister's but this one is so poorly managed that it ruined the whole experience. Upon arrive at 3:00pm the store is empty (no guests) but every table is dirty. The worker made us wipe down our own tables! All of the workers were sitting down not working and proceeded to not work once we ordered. The bathroom was completely out of toilet paper. They were out of potatoes for spuds. Had no lemonade or tea ready. McAlister's is know for their customer service and management. This one was HORRIBLE! read more

Ordered 1/2 King Club and Broccoli Cheddar Soup. Both were excellent along with Iced Tea. Very filling

This place gets four stars for the employees alone. Halloween and kids in costume are free. Food quality is consistent compared to most other McAlisters but the staff here made our trip. When our daughter was fussy, a gal brought us some crackers to keep her occupied while we waited for our food. Thank you! read more

I come here often and they are always so courteous. Sometimes the wait is longer than others but it's always been worth it. The amount of food you get is unreal and always delicious! The seating is a little cramped but that's more people being jerks than the facility being inadequate. If you're not a fan of deli that's okay, it's kinda like a build your own sandwich place too. read more

McAlister's Deli - What a friendly staff and a great selection of food. Portion control is not something they take into consideration... - Delis Near Me - Alexandria, Louisiana

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Took over forty minutes to get our food. People who were here twenty minutes after us got their food before us. Seems like kitchen is in complete chaos with no organization. Wrote this while still awaiting for my food. read more

They apparently no longer serve potatoes. They don't pay attention to anything that you have to modify. There is apparently no reason to park at curbside: 1) everyone parks there bc they're blind I guess 2) they won't bring it out to you. They are so slow and don't have the order ready when it says they will. read more

Located on the Sears-side-of-the-mall, this place is both clean and modern both inside and outside. Being built in 2008, the restaurant is very new and very nice. The food is similar to the Subway menu ( of course), but the sides include either chips or mac and cheese. There is also flatbread pizzas, salads, panini's and desserts. The food is cooked within 5 minutes and very good. The staff is also nice and clean up regularly. The prices are high though...like $10.00 for the average combo. read more

McAlister's Deli - Delis Near Me - Alexandria, Louisiana

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Michelle the manager was terribly rude! Food sucked and horrible service. If I was black I guess I could get decent service. Piece o crap

Manager was so bubbly, efficient, and hardworking! Best McAlister's experience ever!!

Got the New Yorker it was a huge sandwich, my wife got the loaded baked potato biggest potato I've ever seen. It was around 7 o'clock when we arrived the place was super busy and service was medium to slow but well worth the wait. Great overall dining experience and I love the wild berry lemonade I would recommend stopping here if you have the time, took 20 minutes to get our meal. read more

McAlister's Deli - Delis Near Me - Alexandria, Louisiana

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Order placed in am and not delivered. After calling excuse was they got busy and forgot. Had family not asked what time it would be delivered would have never been delivered. Manager let associate do the talking and wouldn't get on the phone. read more

My wife really enjoys going to McAlisters, and she picked it for her birthday yesterday. The place was so dirty, every single table was dirty, the floor was filthy just a mess. It was really hard to enjoy our lunch with all the mess. I can't even imagine what the kitchen area looks like. What a disappointment!! To top it off we drove 45 mins one way for this. Manager needs to take charge and get his employees to do their job.. there was plenty of workers, they just weren't cleaning up the dining area.. read more

We eat here a few times a month. It's decent service, and the food is pretty consistent. It's our favorite place when we need quick to go food. They always have it ready, and their tea is really good. We just wish they'd offer a better soup selection, because we've been a few times when they only had chili and potato soup. We like soup, and salad, or soup and a sandwich so variety would be nice. read more