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McCabe Lumber

2.6 (14 reviews)
Open • 7:00 am - 5:30 pm

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6 months ago

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1 year ago

Nothing but good thing to say laris is always very professional and on it. Highly recommend for any construction materials

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3 years ago

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3 years ago

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6 years ago

Matt has been supppper helpful with our door orders and our supplies to redo our front porch.

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5 years ago

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4 years ago

Great product selection. The showroom has a great variety to help spur ideas. The service from the sales men is awesome.

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7 years ago

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7 years ago

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5 years ago

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6 years ago

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6 years ago

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7 years ago

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4 years ago

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Lowe's Home Improvement - Inside the store.

Lowe's Home Improvement

(40 reviews)

I have a beef. I bought an item today at Lowe's. Not a huge item but because it was on sale I…read morebought it. When I took it up to the garden check out they charged me the regular price, not the sales price. My second beef is at the garden checkout you can not see the price they are charging you. So after I paid I inspected the receipt and could see the over charge. When I bought the mistake to the clerk's attention I was told I would have to go to custom service for the refund. Is it just me, why should I be the one to go to customer service? They're the one who made the mistake. I think they should have corrected their mistake at the register.

I've been a customer of this store since April 2007, and with great regret I must report totally…read moreunacceptable customer service. I walked in at 10:30 am 25 June looking for help to replace a toilet water flow valve. After 3 minutes of looking, I asked a male employee to help me. I showed him a picture of the valve, and he honestly and professionally told me he didn't know much about plumbing, but he paged help for me. Ten minutes later, I went searching for help. A female employee saw me walking by, and asked if I needed help. I told her about waiting 10 minutes needing help. she apologized and attempted to 'help' me. She was no use to me at all, as at first I had to point out the valves, and then she proceeded to explain the pictures of the various valves. I stated I did not need Information I already knew. I then asked for a manager, another female, and told her of my wait time while I saw employees on their cell phones, talking in groups, doing nothing. I asked for someone who actually knew plumbing, and the manager stated they were not available, adding that everyone deserves a vacation? I stated that was irrelevant, and professionals don't give excuses, and are honest and state they don't have the knowledge to help, instead of wasting time pretending to help. The manager then stated she would contact 2 others to help (males,) but after waiting for these individuals to contact her by phone, I told her Lowe's had wasted enough of my time (21 minutes.) I interacted with 1 professional employee, 2 unprofessional, and observed 4 employees on their phones, 2 groups of 2, and 2 groups of 3 employees just talking. In the future, I will request the names or employee ID of everyone I interact with at Lowe's, in order to pass praise and blame appropriately.

Ace Hardware - Ace Hardware Dillionvale, is your one stop shop! We hire knowledgeable sales assosciates to provide the best assistance in Cincy

Ace Hardware

(15 reviews)

$

Looks like it's under new ownership. They should have a remodel and restocking happening! They also…read morerent U-Haul trucks for the local Deer Park Dillonvale community. This has always been a great addition in my opinion. Staff is friendly. Let's support the new Owner Anthony.

I was in this store yesterday - looking for an item I thought they may have in stock. While looking…read morefor the item I was asked if I needed help. I said, "yes", and explained what I needed. He immediately told me he was out of it but he hadn't looked for it and seemed confused about what I was looking for - due to a language barrier, possibly. He then points to where he said it had been and says, "See, sold out." I said, "But that's says glue sticks (for glue guns) and I want a leather punching tool." He got irritated and said, "No, that's it. That's what you want." I told him I did not want glue sticks and thank you for his time. I went to leave and saw a clerk sitting at the register. She's eating a bag of chips and licking her fingers while I tell her what happened and asked if she knew if they had it in stock. She cut me off, while licking her fingers, and says, "I have no idea. Ask him." and points over to the paint area of the shop. It's at that time that the man standing there walks off and the man I already dealt with took over. I find the man that had originally been at the paint counter and tell him what I'm looking for. That it's a tool and they may not have it in stock. That it's on their website and told him what it does. Described what it looked like also. Then I told him what happened with the other man with the glue sticks. What did this man then do?? He took me to another part of the store and showed me more glue sticks. You know the kind elementary children use in kindergarten. I said, "I'm looking for a rotating leather punching tool. The kind for punching holes in belts and purse straps. The handle is like a pliers and the top has different size spikes that rotate." He then points to the paper hole puncher and says "That?" That's when I thanked him for his time and I left. I should point out that these were not teenagers. These were adults. Everyone was at least in their 60s. That was one of the worst customer service experiences I've ever had. It's absolutely ridiculous that not one person would listen to what I was looking for long enough to realize that I did not want glue sticks or paper punchers or maybe stop licking your fingers while someone is asking for customer service.

McCabe Lumber - hardware - Updated May 2026

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