About a month ago, my husband and I were in Ukiah and had a mishap that detached the front face piece of Chrysler 300 SRT8. We were just getting on the road for an 8 hour drive back to SoCal. Rough start to our trip to say the least. We were directed to Premier Auto Body by a kind citizen that observed our predicament. Upon our arrival at the shop, Javier greeted us. We explained our situation. Javier proceeded to maneuver vehicles around to make room for our car. He had his guys on it immediately and got us back on the road. We were blown away by the friendly and professional attention we received and would highly recommend them to anybody. Thank you very much Javier. read more

Seems like they're only able to do insurance work if you go in there for something really minor they'll tell you it's $3000 and try to make you do more than you have to for a simple job read more

This place is amazing, so glad I found it. I had some damage to my car during a rain storm and these guys got everything repaired quickly and for a great price. I would have been out of a car for a week because some parts weren't being manufactured anymore but they offered me a loaner car for no extra charge for the whole time! Raymond and the other mechanics were super friendly guys too, definitely recommend coming to this place if you need car repairs in Ukiah. read more

This place is amazing!! I would recommend them a thousand times over. customer service is more than helpful, on point!! Asked if I wanted anything to drink, he went above and beyond to help me, even by talking to the insurance adjuster and helped get a rental for me they are very caring people. very satisfied with this company. read more

I found premier via word of mouth. As I'm all about local business and taking chances on people / cars I thought what an excellent opportunity to give them a try, not only was I please by the gents at premier went well above and beyond my expectations as well as my wife's. From the smile and warm hand shake, to the free noble estimate Raymond provided and the courtesy car they provided me with ) free of charge mind you. These guys are spot on. They took great care of my, my wife's needs and myself. Javi, Raymond & Eliza have created a customer for life. Their service truly speaks for it's self as its class A1. Not to mention he extras that others in the past have charger for. Since my first car 18 months ago I've since brought 3 more of my own as well as 2 co workers, my sisters and a great family friend. All of which are head over heals with the service and job well done !! I now live in Sonoma and without a doubt I will take my next repair there !!! Regardless of size or issue. read more

I just bought a brand new Subaru Crosstrek and 3 months later was involved in a hit and run. Premier was recommended to me for their excellent customer service and repair. I work in healthcare and have high expectations based on ethics and quality care - Premier Auto Body Repair gets an A+. They assisted me with setting up a rental car (even picked me up at the rental car company when the driver was unavailable so I could get back to work during my lunch break), handled the necessary paperwork for my insurance company, restored my car's body damage to brand new. The replacing of parts and painting was perfect. They detailed my car like it was the first day picking up my car at the dealership. Any questions I had throughout the week repair was answered the same day. If you are looking for excellence and a stress free experience, Premier Auto Body is the place to go! A+ read more

Great customer service and work on my car. I had a big dent on the passenger side and a few scratches. Thank you

Great job! I took my car to another shop for a sun roof window replacement. They called back and said they could not handle the job. I called Raymond and that was the last time my window replacement was a pain in my a**. Raymond was understanding and confident they could do the repair. They got the job done on time and did a great job. They were friendly, professional and courteous. Did what they said they would do, when they said they would do it. Well done! read more

I was recommended to this shop by a good friend and they did such a great job taking care of me. When you rely on just one auto it's scary when you come across an accident. They set me up with a rental and they kept me updated through the process. They discovered a sensor that was up for recall on my vehicle. They took my baby down to the dealer and had them fix it for me. Going that extra mile for me really shows me that they love their job. I recommend them because I have never had a shop do so well when it comes to customer service. read more