AMAZING!! The lights in upper portion of our fridge went out. NOT like the old days where you…read morejust swap out a lightbulb. Now it's 5 LED lights on one wire, like christmas lights that one goes out so they all go out! Jeff has 40 years experience- that is what is priceless! He knew what to do, how to do it, and had all necessary parts on the truck! I called a bunch of "different" appliance repair shops but ALL OF THEM redirected me to Sears Home Repair. It would've been days later at over $500 for them. I found Jeff and he was in my house 30 minutes later. A true professional with a military mindset who would not give up on a difficult job. He found the problem and got all the LED lights working for much less than half of what the others would charge. Jeff is now on my cell phone speed dial!! Highly recommend him for any appliance repairs in Roanoke area!!

Absolutely Horrible. Don't believe me? Check out their Google Reviews, and see for yourself…read more If you have a home warranty, and an item covered by your home warranty breaks or needs to be replaced due to "Normal Wear and Tear", do not let these people convince you that you have to pay for various items and parts associated with replacing the item. That's a lie, it's fraudulent, and your home warranty covers the entire cost. It's just a sneaky attempt by them to pocket some money by people who don't know any better. Again, if you don't believe me, simply check out their Google Reviews.

This was my first time using this repair service (through a home warranty claim), and I was very…read morepleased that they had an initial inspection scheduled within a few days of making the claim. Before leaving, the technician was great about explaining what was OK and what would need replaced, which I appreciated. Due to it being a home warranty claim, there was a delay in the repair time-frame as they needed to write a report to the warranty company before they could start work. However, by the next week I had a scheduled appointment which was sooner than I expected with having to go through home warranty red-tape. The technician that came out was very polite, and did a very professional job removing the old equipment and installing the new. He also left the area clean after he was done. Another big plus was the courteousness of the office administrator that was interfacing me via phone to set the appointments. I probably took up way too much of her time asking questions on how the home warranty process worked, but she was more than happy to help answer any questions I had. Overall great experience with this company's service, and I will definitely keep them in mind for any future repairs.

I purchased a Riccar R30D and I love it! All the features I could ever want - edge cleaning,…read morelights, 6 levels of cleaning from shag to bare floor, adjustment of suction on tools, a LONG CORD, extension wand, attachments, light weight. It's not self-propelled but it's not heavy and the Tandem Air suction nicely pulls it along. After 15 years of a bagless top of the line vacuum, I was surprised at the benefits of a bagged vacuum - no more spilling the contents of the cup when emptying it, no more leaks between parts spewing dust particles. I had not heard of Riccar before but Brian, Taylor, & Keith showed me the video of the factory in Missouri and the machine they themselves made. Since the machines are made in small batches, I had to wait for 2 weeks for my machine. In the meantime, they had a loaner Miele that they let me use. The warranty/maintenance plan on the Riccar is top notch. Made in America, great machine, great warranty, and above all FIRST RATE CUSTOMER SERVICE!

The repair service is really a resale business. It's an attempt to get you buy someone else's…read moreabandoned vacuum. The repair guy is really off putting. You feel like he is telling you a lie from the moment he starts talking.

While getting our Propane tank refilled, we were told that there was a leak somewhere within our…read moreFive Star Cook Top and that it needed to be found and corrected. I called numerous appliance repair companies within an hour from us and was unable to connect with anyone available to assist. I then called Carter's Heating & Cooling, who put in our HVAC when we built 10 years ago here at the lake. It turns out they also ran the propane line to the house. Greg Carter was very responsive, and Jamie came out first thing the next morning. After doing an initial check of things, he disassembled the cooktop and found the leak at the regulator. Interestingly, we had a local appliance repair out here in 2019 when we smelled propane at the cooktop. While I don't know if they ever corrected the issue or not, Carters did! I have always been impressed with Carter's and highly recommend them if you want things done right.

Mike and Jamie came out to fix our AC unit. it was a great experience they identified the issue and…read morewere in and out within an hour! They also changed our air filter while here. Great customer service! I would recommend them to friends and family. Thanks Guys!

The AC unit at our new home was making noise, with a summer heat wave coming. We contacted Baker…read moreHeating and Air. They were available right away to take my call, and scheduled a service visit within a week. We opted to purchase the 2x/year service package. The service person changed all the filters in the house, and diagnosed a failing part on the AC unit. He said the part would last awhile longer, but we decided to replace it anyway to avoid a summer emergency. The service person was knowledgeable and courteous. We will continue working with with them in the future.

Called early on Monday, Baker responded that PM to survey & do what they could on 38 year old unit…read more Good advice & quick service !!!

I needed my dryer vent cleaned. The servicemen came today and did a great job. They explained what…read morethey would do and cleaned up after themselves when the work was completed. The price was very reasonable. I can recommend this business.

We have been using Prillaman Heating and Air for a number of years and have never been disappointed…read morewith their level of service and commitment. In the past six months we have had a split unit installed in our basement, had our central air system serviced and ductwork updated at some vents. While working on the servicing and ductwork they went above and beyond to ensure that our system would operate safely and effectively. This included replacing the drain system, adding an emergency cut off on the drain pan and fixing an issue that could have become a fire hazard. We highly recommend them for any heating and a/c work you need to have completed.

I went here a couple months ago and wanted to get my new phone fixed. My phone is a Google Pixel…read more7. The only thing wrong, was that the protective cover on the camera was cracked, blurring my pictures. The gentleman said I probably just needed to remove it. He was right! He didn't charge for the advice. I would definitely patron this place for honest advice and personal service. When the (not needed) protective cover came off, everything was great with my camera. This place is awesome!

Ken answered my Yelp request for services quickly and was able to schedule a service call for me…read morefor the next working day. He texted me his eta and arrived promptly on time. He spent a good bit of time trying to get my laptop to boot up and eventually removed the hard drive and battery to take them to his home workshop so he could retrieve my info and put it on my thumb drive. He rang me in the evening to say that sadly the hard drive was corrupt and couldn't be accessed. The battery had begun to bow upward, so it was a goner too. In his opinion the 7 year old machine wasn't worth fixing because at that age things would just keep going wrong. Kinda like a used car. In the end he didn't charge me a penny because he wasn't able to fix my machine! How often does that happen?!! So if you have a PC that is giving you trouble and you want someone to come to you, definitely give Ken a call. You won't regret it.

I couldn't be happier with the service of smooth operator drain cleaning. Another plumber had come…read moretwice within 3 weeks ​to unclog the pipes from my kitchen sink. He was unsuccessful with the equipment he had, and so I called Ivan with smooth operator and he came out very promptly. He used the hydrojet and letting me watch as he snaked his camera through the system to find out where it was clogged. It's now been almost a month and The water water is flowing freely down the drain. I only wish I had known about smooth operator from the very beginning. It would have saved me the two other plumber visits and a lot of money!

You're not going to find a better, more responsive, more professional drain cleaner in the Roanoke…read morevalley. Period. Ivan is super knowledgeable, popped over at very short notice, helped diagnose an especially perplexing issue I was having...even leveraging his connections with other businesses to take a look at my issue (same day) to ultimately troubleshoot and solve my issue. So yeah, if you want a family owned business that goes above and beyond and and individual who is happy to share great contacts to other individuals/business in peripheral arenas (septic, plumbing, drywall, etc.), then Ivan and Smooth Operator Drain Cleaning is a no-brainer.