I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

Yikes! Switching to their glitchy new care platform that handles all of your health information has…read moretaken Baskin from 3.25 stars to 1 star. Check the reviews not just for the baskin doctor who will be referring you to other doctors, but also check the reviews that are very publicly available on the Apple App store and the Google Play Store. SigmaMD is big yikes. Switching from one of the highest rated Hipaa providers to a poorly rated new entrant... strange strategy. Oregonians: Be careful!!!

Dr. Fawn Tran was my primary care doctor for 3 years until last June when I moved to CA…read more 5 stars go to her promptness, courteousness, accurate diagnosis, bedside manner and her follow ups. Her quality of care is very high She is young and I used to be skeptical about young docs. No not her! She is a smoking gun when it comes to treating her patient. She is very current with the modern medical science. Her compassion for non-insured patients is beyond compare. She gives discounts on cash patients, sometimes I wondered how does she survive if she charges so low. For Dr. Tran it is not all about making money but making sure her patient is well at all or no cost. She is awesome and I highly recommend her. She also does same day appointments. Her front office and back office staff: changing at times. She always had a new assistant everytime I saw her but this did not change in my medical care. Check her out. You will not regret it.

Kassay Family Medicine really cares about their patients; I am consistently impressed with Kara and…read morethe rest of the caring staff. Kara and everyone really listen and they follow through. They always go out of their way to make sure that you are taken care of and cared for. You know you are benefiting from the latest in medical technology but also you are benefiting from working with a medical system with a heart. The humanity, the care, common sense, technology, the care for science is why I keep coming back to Kassay Family Medicine.

Kassay Family Medical literally saved my life! I was the…read morelast appointment before the Christmas weekend and I'm sure they had somewhere better they would've preferred to be, but they took the time with me as a new patient and found a heart condition that I was not aware of. I am grateful to Sam and Janeka for taking the time and being thorough... They referred me to a cardiologist and ordered testing that proved to me that I had some repair work that needed to be done. Today I'm 100%... Thank you again to this incredible practice of Kassay Family Medicine... I highly recommend your medical practice to anyone that needs good medical care. Paul M Cole Tigard OR

Revising my original review as I've had additional challenges relating to the incompetence of front…read moredesk staff. I have been trying for three weeks now to get a simple statement showing my payments to MFCC for FSA substantiation and just now received an email bounceback that their office is closed all week. Firstly, it's impossible to reach the front desk - voicemail only. Then they call you back from an unlisted number, so it's impossible to know who is calling. Argh. Then, the doctor requires that you submit new patient paperwork via email for her to review before you are allowed to make an appointment. The reason given is that she might decide she doesn't think you fit in her practice. It then takes a week to hear back after emailing over the paperwork. after which, you need to follow up with them, if you want an appointment. No courtesy call the day before to remind you there's an appointment, so you call to see what's doing there and have to let it ring out and call again. Receptionist answers finally and confirms yes, you do have an appointment. You arrive 10 minutes early, then wait until 25 mins past the start of your appointment time to speak with the Doctor. The Doctor is thorough and nice (if quite defensive about being called out for being so late). Attempts by staff to draw blood - the student MA's attempt is painful and she aborts mission. (Bruise is already looking pretty gnarly) Bring in the senior tech to have a go at the other arm - who can't find a vein and aborts mission after digging around for a bit. At this stage, I've been at their office for 1 Hr 40 mins. They tell me they will write a script to go to a lab and have blood drawn. Knowing my personal compliance level to find the time to drive to yet another appointment is very low, tell them not to bother. Needless to say, despite friendly student medical assistant and thorough/friendly Doctor, I'm still in the market for a new GP. A busy schedule, low tolerance for being gratuitously poked with needles and a general aversion to waiting = this probably isn't the right place for me.

New diggs. Nice place to visit. The staff is nice and extremely personable. Patient care is…read moregreat with honest thoughts on how to take care of your issues. I have been with Dr. Carr for many years and she is one of the most caring and friendly doctors I have ever been to. She makes it feel like a true family doctor visit. Its rumored that in the future they are going to have natural medicines and massage therapist. Its truly a one stop shop.

Everyone I have interacted with here has been over the top nice. I came in to find a primary doctor…read morewho would be willing to help me with chronic conditions. Dr Adamek and I sat down discussing and making a plan about all the things I needed his help with. He was very nice, I feel like he's listening while we talk. I highly recommend this family practice to anyone who's looking for a "true" care team.

New patient who drove 45 min for appt only to not be able to find the door. Suite 130 had a sign to…read morego west entrance and walked all around for it to not be there. Called, sat on hold and someone so nicely came to find me only for me to walk around the whole building again in the rain to be told I missed my appt only being 10 min late. Site couldn't do anything for me basically and didn't care to try and make it better.

Having worked in healthcare myself for over ten years, I know you're never going to get the same…read morelevel of care at a health system connected office than a doctor with a private practice or a naturopathic practitioner. It's never really the providers fault, but the structure they're a part of that leads to overwhelmed staff and appointments so short serious issues or diving into someone's symptoms end up undiagnosed for years and you're in the hospital. I've only been here a couple of times and the experience left much to be desired. A first patient appointment bills more than 400$ to your insurance for 10 minutes or less of face to face time. Not only highway robbery, but not close to enough time to feel comfortable with a provider to discuss your concerns or issues. I have had some more serious concerns to share and they were not addressed during the very first appointment, it was more of an in and out the door ASAP experience, with unhelpful and irritable front desk staff to top it off. Overall, I recommend seeing primary care elsewhere, a private practice if you can ever find one, and supplement with a naturopath to focus on your functional health and aiming for peak energy vs only receiving care when you finally reach a chronic disease. Every appointment I've had with mine has been a full hour with a range of holistic health focus, from mental, to physical, to sleep. That's how healthcare should be.

I love my Provider here! I always feel well taken care of! The people in the front office are…read morealways nice too! Thanks to the team!

They supplied durable medical equipment, it broke after 3 weeks, and they refused to provide a…read morereplacement. I would have to set a new appointment and pay for a new one. I retract my previous recommendation to only use if you're desperate. Avoid at all costs.

Worse customer service ever…read more I had an appointment at 10:30 for over a month, on my way to the clinic from the other side of town I received a notification that my appointment was canceled when I was just arriving early to my appointment. The person in reception told me I was wrong and there was nothing she could do. My appointment was setup by her initially and she said 10:30 and I wrote it down in front of her 6 weeks before. Worse customer service. Won't return here. I was no more than 15 minutes late if it was at 9:30. I drove over an hour and I explained this to the receptionist. Nothing matters to this person. What a lack of empathy and willingness to serve the community. I would suggest this person finds a better more suitable job. And by the way my appointment was at 10:30

Just called @ 1:30 on a holiday and requested to be seen for a what I believe is UTI. Have an…read moreappointment at 2:30! Typical response! Great care over since we moved back to Portland 3 year ago. Had complex surgeries with caring doctor(s). Incredible depth of med/surg specialities, but care is delivered by caring staff. Big hospitals in my experience are focused on procedures, but not an integrated care team. Definitely appreciate the both their professionalism AND care.

The receptionist told me the doctor wouldn't see me after I was FIVE minutes late to an…read moreappointment. This is after I spent $30 on a Lyft to get over there during rush hour. Due to protests which shut down the Burnside Bridge, all the traffic was slowed way down - so I was late due to circumstances outside my control. I had to spend 30 more dollars - after not being see by a doctor for a frightening medical issue - to get home. I contacted OHSU "Patient Advocacy" which ultimately resulted in the office manager of Gabriel Park or some bro in that capacity calling me back. Basically he told me it was my fault (for not being emperor of the traffic?) and tried to pacify me by validating my feelings. Thanks but no thanks - I just want my money and my time back. And maybe for a doctor to give a shit about my health.

I have been going here for years, and I still am a patient here. However, the last several…read moreexperiences at this clinic have not been good and I've been wrestling with what to do. I appreciate that when you bring a problem up, they are very reactive and supportive of testing. That's been nice, they don't ignore your complaint. What I don't appreciate is being told incorrect information, and getting no response from them when I reach out. I.e. I was told to go to a walk-in clinic for a specific test, it needed to be done quickly. I drove to the clinic they suggested, that test is not available there. I then try to call the office and reach out via their portal, and do not get a single response. I get frustrated and just decide to deal with the pain. Ultimately I ended up going elsewhere to take care of my issue. Ultimately, I understand they're busy, most places are, I can look past this. Then the very last time I went, was for a routine visit, in which case, after being checked in and brought to a back room, the person taking my vitals started questioning whether or not my insurance was going to cover my annual visit. I said I believe it would, it usually does (It would have been, I checked with my insurance after this) -- however, instead, they suggested canceling this appointment and making a later appointment in the year because the insurance coverage was unknown. I was now questioning things myself, so I agreed. Before I left, they sent in a very nice woman to have a brief conversation about how my life is doing currently, and that was that. I now see my insurance is being billed over $300 for that. I also owe a balance. Insurance Code 99213. To tell some random person I didn't know that it's hard raising young kids under the age of two. And the weather is nice. Less than 5 minutes. I really want everything to work out at this place, but I am really starting to question things.

The receptionists at the front were talking behind my back when I was in an appointment, I came in…read morefor shortness of breath since I've had constant fatigue since I was 13 or so and was wondering how to fix it. They were saying "she ONLY came in for shortness of breath! I know right?" And it just made me feel like "why do I even come here then?"

I hate doctors; let's face it - the state of health care in our country is the laughing stock of…read moreboth the free and the not-so-free world. I think maybe that people in North Korea have a slightly harder time getting decent health care, but not much! The docs in our country typically don't make it very easy to approach them, even when insurance and other considerations aren't an issue. They're always available only during banker's hours or what-have-you, and VERY eager to get rid of you. Patient: My back really hurts! Doc: You have a cold. Go home and get some rest and plenty of fluids. You know, crap like that. MAN, I hate doctors... ...or, at least I did, until I met Dr. Silverman. Lemme tell you something about this guy: I called his office one night complaining of really bad pain in my throat. It was about 5pm on a Friday night and I had no idea who to go to - the emergency room is never a help ANYWHERE, so I chanced across Dr. Silverman's name in the yellow pages. His staff was very friendly and squeezed me in THAT NIGHT so I could see the doc, who even though it was close to time for the office to close by my appointment (they close at 7, thank the moons!) still stayed to talk with me... ...and man, did he ever! Not only did he find out what was wrong and prescribe antibiotics, he sat down and talked with me at length about my entire medical history, helping me to get some help with other issues that I had always wanted help with! He was kind, attentive, and made me feel like a valued patient that he actually had a vested interest in healing! Imagine that! Dr. Silverman, you are a credit to your profession, and I am very thankful that I have found a physician as great as yourself!