I have been a patient at Baskin Clinic for 11 years and have always been pleased and impressed with…read morethe high level of personalized care, expertise and professionalism (also kindness and respect) that I have received over the years. Dr. Heather is a very skilled physician and I also know she CARES... Rebecca is extremely good at lab work; she is able to draw my blood on the very first try, which is just short of a miracle. (The last time I was at the hospital an ultrasound specialist had to be called in special to use it to find my very tiny veins, and Rebecca can do it on the first try!) I trust Baskin Clinic with my life and look forward to a lifetime of excellent care from a highly qualified clinic. Thank you Dr. Heather and all of Baskin Clinic. I feel very blessed to have them on my side for my medical needs Baskin Clinic is the BEST...

I had high hopes for using this practice. I had a very warm and encouraging conversation with…read moresomeone in May who guided me to write an online inquiry describing what I was looking for in a doctor so they could thoughtfully place me with the appropriate professional. The one who I read had openings was not my first choice, so I was led to believe that another doctor, whose online bio appealed to me, would be shown the form I filled out and I'd get a response. So, I never got a response. I called in June to remind her and was told "the doctor was on vacation" blah blah blah. She promised she would show the doctor my inquiry and I'd hear back either way. This didn't happen. That conversation was on June 5th and it is now over a month later. I give up on this practice. How can you be offering "concierge" medicine which is supposed to devote extra time to patients and completely ignore a potential new patient who is willing to jump in and pay the practice MONTHLY whether being seen or not? Ugh.

Dr. Fawn Tran was my primary care doctor for 3 years until last June when I moved to CA…read more 5 stars go to her promptness, courteousness, accurate diagnosis, bedside manner and her follow ups. Her quality of care is very high She is young and I used to be skeptical about young docs. No not her! She is a smoking gun when it comes to treating her patient. She is very current with the modern medical science. Her compassion for non-insured patients is beyond compare. She gives discounts on cash patients, sometimes I wondered how does she survive if she charges so low. For Dr. Tran it is not all about making money but making sure her patient is well at all or no cost. She is awesome and I highly recommend her. She also does same day appointments. Her front office and back office staff: changing at times. She always had a new assistant everytime I saw her but this did not change in my medical care. Check her out. You will not regret it.

Kassay Family Medicine really cares about their patients; I am consistently impressed with Kara and…read morethe rest of the caring staff. Kara and everyone really listen and they follow through. They always go out of their way to make sure that you are taken care of and cared for. You know you are benefiting from the latest in medical technology but also you are benefiting from working with a medical system with a heart. The humanity, the care, common sense, technology, the care for science is why I keep coming back to Kassay Family Medicine.

Kassay Family Medical literally saved my life! I was the…read morelast appointment before the Christmas weekend and I'm sure they had somewhere better they would've preferred to be, but they took the time with me as a new patient and found a heart condition that I was not aware of. I am grateful to Sam and Janeka for taking the time and being thorough... They referred me to a cardiologist and ordered testing that proved to me that I had some repair work that needed to be done. Today I'm 100%... Thank you again to this incredible practice of Kassay Family Medicine... I highly recommend your medical practice to anyone that needs good medical care. Paul M Cole Tigard OR

Revising my original review as I've had additional challenges relating to the incompetence of front…read moredesk staff. I have been trying for three weeks now to get a simple statement showing my payments to MFCC for FSA substantiation and just now received an email bounceback that their office is closed all week. Firstly, it's impossible to reach the front desk - voicemail only. Then they call you back from an unlisted number, so it's impossible to know who is calling. Argh. Then, the doctor requires that you submit new patient paperwork via email for her to review before you are allowed to make an appointment. The reason given is that she might decide she doesn't think you fit in her practice. It then takes a week to hear back after emailing over the paperwork. after which, you need to follow up with them, if you want an appointment. No courtesy call the day before to remind you there's an appointment, so you call to see what's doing there and have to let it ring out and call again. Receptionist answers finally and confirms yes, you do have an appointment. You arrive 10 minutes early, then wait until 25 mins past the start of your appointment time to speak with the Doctor. The Doctor is thorough and nice (if quite defensive about being called out for being so late). Attempts by staff to draw blood - the student MA's attempt is painful and she aborts mission. (Bruise is already looking pretty gnarly) Bring in the senior tech to have a go at the other arm - who can't find a vein and aborts mission after digging around for a bit. At this stage, I've been at their office for 1 Hr 40 mins. They tell me they will write a script to go to a lab and have blood drawn. Knowing my personal compliance level to find the time to drive to yet another appointment is very low, tell them not to bother. Needless to say, despite friendly student medical assistant and thorough/friendly Doctor, I'm still in the market for a new GP. A busy schedule, low tolerance for being gratuitously poked with needles and a general aversion to waiting = this probably isn't the right place for me.

New diggs. Nice place to visit. The staff is nice and extremely personable. Patient care is…read moregreat with honest thoughts on how to take care of your issues. I have been with Dr. Carr for many years and she is one of the most caring and friendly doctors I have ever been to. She makes it feel like a true family doctor visit. Its rumored that in the future they are going to have natural medicines and massage therapist. Its truly a one stop shop.

Spineless and illegal billing practices. They upcode and overbill your insurance company while…read moreyou're not looking. Report them to the Oregon DOJ.

New patient who drove 45 min for appt only to not be able to find the door. Suite 130 had a sign to…read morego west entrance and walked all around for it to not be there. Called, sat on hold and someone so nicely came to find me only for me to walk around the whole building again in the rain to be told I missed my appt only being 10 min late. Site couldn't do anything for me basically and didn't care to try and make it better.

My problems with my now-ex PCP aside, this specific office called me today, 6/25/2026, about a…read morevoicemail I left in April 2026. I reached out on 4/02/2026 through the patient portal and did not receive a response until 4/20/2026 (after prompting them again on the 16th). I requested some labs be revised in April, and the office confirmed that they were, and then my "revised" labs were received in June with no changes. The staff has always been kind when I've had appointments, but kindness is not a substitute for consistent and truthful communication. There is no reason for a private healthcare facility to be so understaffed, or to pay their staff so little, that returning a phone call takes two months.

Without meaning to discount the experience of others, I was surprised by the negative reviews…read moreabout Pacific Medical Group as I have been receiving care here for over a year and have a high opinion of the clinic. I have a wonderful PCP in Dr. Alyusuf and have found the medical receptionists, though often busy, to be consistently polite and willing to go the extra mile to resolve any questions I have. Referrals to specialists are also speedy and accurate. I agree that the phone wait for scheduling can be long, though not always, and there is an option to dial right into the clinic, as well. Maybe I've been fortunate so far, but I feel grateful as a new resident of Tigard to find a wonderful doctor and dedicated staff in a clinic conveniently located nearby.

They supplied durable medical equipment, it broke after 3 weeks, and they refused to provide a…read morereplacement. I would have to set a new appointment and pay for a new one. I retract my previous recommendation to only use if you're desperate. Avoid at all costs.

Worse customer service ever…read more I had an appointment at 10:30 for over a month, on my way to the clinic from the other side of town I received a notification that my appointment was canceled when I was just arriving early to my appointment. The person in reception told me I was wrong and there was nothing she could do. My appointment was setup by her initially and she said 10:30 and I wrote it down in front of her 6 weeks before. Worse customer service. Won't return here. I was no more than 15 minutes late if it was at 9:30. I drove over an hour and I explained this to the receptionist. Nothing matters to this person. What a lack of empathy and willingness to serve the community. I would suggest this person finds a better more suitable job. And by the way my appointment was at 10:30

I think I had just assumed that waiting was what you did when dealing with doctor's offices. I…read morepreviously used a major university's health clinic in another city and state and had gotten used to having the wait at least a month to get an appointment. Then once at the appointment, long waits were the norm in the waiting room and examination room. OHSU's Gabrial Park clinic blew me away by how easy it was the schedule appointments and how quickly they get you in to see the doctor once you arrive. Super fast and professional. I've only been for a check-up and blood work, but the service was excellent all around and again, the speed in which they got you in and out was phenomenal. Easy to find location and plenty o' parking too!

Just called @ 1:30 on a holiday and requested to be seen for a what I believe is UTI. Have an…read moreappointment at 2:30! Typical response! Great care over since we moved back to Portland 3 year ago. Had complex surgeries with caring doctor(s). Incredible depth of med/surg specialities, but care is delivered by caring staff. Big hospitals in my experience are focused on procedures, but not an integrated care team. Definitely appreciate the both their professionalism AND care.

I have been going here for years, and I still am a patient here. However, the last several…read moreexperiences at this clinic have not been good and I've been wrestling with what to do. I appreciate that when you bring a problem up, they are very reactive and supportive of testing. That's been nice, they don't ignore your complaint. What I don't appreciate is being told incorrect information, and getting no response from them when I reach out. I.e. I was told to go to a walk-in clinic for a specific test, it needed to be done quickly. I drove to the clinic they suggested, that test is not available there. I then try to call the office and reach out via their portal, and do not get a single response. I get frustrated and just decide to deal with the pain. Ultimately I ended up going elsewhere to take care of my issue. Ultimately, I understand they're busy, most places are, I can look past this. Then the very last time I went, was for a routine visit, in which case, after being checked in and brought to a back room, the person taking my vitals started questioning whether or not my insurance was going to cover my annual visit. I said I believe it would, it usually does (It would have been, I checked with my insurance after this) -- however, instead, they suggested canceling this appointment and making a later appointment in the year because the insurance coverage was unknown. I was now questioning things myself, so I agreed. Before I left, they sent in a very nice woman to have a brief conversation about how my life is doing currently, and that was that. I now see my insurance is being billed over $300 for that. I also owe a balance. Insurance Code 99213. To tell some random person I didn't know that it's hard raising young kids under the age of two. And the weather is nice. Less than 5 minutes. I really want everything to work out at this place, but I am really starting to question things.

Every single experience and interaction is incredibly frustrating. The front desk people are rude,…read moreyou make appointments then sit in the lobby for 20+ minutes past your appointment even when it's first thing in the morning, you never get calls back, etc. The worst is they make you schedule appointments for every little thing just so they can charge you more money. Have a question about your prescription? Set up an appointment $$. The doctor sent the wrong order to the pharmacy? Set up an appointment $$. Your prescription is on back order for two months and you need help getting your medication? Set up an appointment $$. Not to mention the communication is terrible and one person tells you to call back on a certain day just to find out they never scheduled you and that the doctor isn't in. 100% horrible experience all around, zero positive interactions or experiences. Do yourself a favor and find a different provider/location.

I hate doctors; let's face it - the state of health care in our country is the laughing stock of…read moreboth the free and the not-so-free world. I think maybe that people in North Korea have a slightly harder time getting decent health care, but not much! The docs in our country typically don't make it very easy to approach them, even when insurance and other considerations aren't an issue. They're always available only during banker's hours or what-have-you, and VERY eager to get rid of you. Patient: My back really hurts! Doc: You have a cold. Go home and get some rest and plenty of fluids. You know, crap like that. MAN, I hate doctors... ...or, at least I did, until I met Dr. Silverman. Lemme tell you something about this guy: I called his office one night complaining of really bad pain in my throat. It was about 5pm on a Friday night and I had no idea who to go to - the emergency room is never a help ANYWHERE, so I chanced across Dr. Silverman's name in the yellow pages. His staff was very friendly and squeezed me in THAT NIGHT so I could see the doc, who even though it was close to time for the office to close by my appointment (they close at 7, thank the moons!) still stayed to talk with me... ...and man, did he ever! Not only did he find out what was wrong and prescribe antibiotics, he sat down and talked with me at length about my entire medical history, helping me to get some help with other issues that I had always wanted help with! He was kind, attentive, and made me feel like a valued patient that he actually had a vested interest in healing! Imagine that! Dr. Silverman, you are a credit to your profession, and I am very thankful that I have found a physician as great as yourself!