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    McCoy Ford

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    24 days ago

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    Carolina Ford

    Carolina Ford

    (4 reviews)

    This review should allow zero star ratings, that being said DON'T do business here. First I was…read morelied to about finance options, stating I did not qualify for the special offered but later found out from a neighboring dealership that I did. So now paying finance charges I shouldn't have had to. Then after not receiving my tag for 3 weeks I contacted the dealership and they stated it was still there on the desk and was going to be overnighted and taken care of immediately before my temporary tag expired. Once my temporary tag was expired I tried to email and call the dealership several times always being told the people I needed to speak with were not able to speak with me, including the general manager and they would not respond to my messages or emails. I then had to contact the corporate office to complain. They called the dealership which lied about when they sent in my tag information. Once the complaint was filed then the dealership wanted to get my tag paperwork handled but now that it was a week past the due date the tag office requires a late fee from them which they can't seem to obtain. Now I'm paying for a vehicle with an expired temporary tag sitting in my driveway......again find another dealership

    I just bought a new Ford Escape from this dealership & I was very impressed! I didn't feel rushed…read moreor pressured, the sales rep was friendly, helpful, and very patient with me! They worked hard to get me a great deal and I will definitely do business with them in the future! Great place to buy a vehicle!

    Family Auto Of Anderson

    Family Auto Of Anderson

    (13 reviews)

    if I could leave no stars, I would. I got a van from family auto in February 2026, I had the van…read morealmost 4 weeks and it had transmission issues, was in the shop for over 3 weeks, and then I got it back for about 4 weeks and now this is week 2 it's been in the shop AGAIN. the warranty doesn't cover all the parts and the staff is unprofessional and not very helpful or empathetic for the situations they put you in. they have no communication with me or the shop often insisting that I call and check on the vehicle, and between co workers don't even know what's going on with my car. 10/10 DO NOT RECCOMEND

    After my last purchase I will never deal with them again. I have bought several cars from Billie. I…read morepurchased a Dodge Nitro in Oct. 2025 and is now Feb. 2026 and this vehicle has been in several different times because the check engine light keeps coming on. Each time we had to take it in they would find something different wrong with it and it was 100 bucks each time. This time the check engine light came on and it was towed to the shop Monday and we've been calling every single day to find out what is going on with our SUV and every time they said "we'll call you right back." I finally got an answer today Friday, thay it's a ABS sensor this time and it's not covered under the warranty. I have a copy of my warranty and I have read it several times and it says nothing about this being excluded. I spoke with 5 people at Family Auto today and none of them including Billie could tell me where in my warranty I could tell me where to find it. The warranty company couldn't even tell me where this information is located. Billie (when I called back) said "what can I do because I don't have $1100 bucks just sitting around that's why I had gotten the warranty. She then proceeded to let me know if I give the shop what money I had then we could add 50 bucks to our weekly payment until it gets paid all back. I HAVE A USELESS WARRANTY & THE PEOPLE ALL GIVE YOU DIFFERENT ANSWERS AND REASONS THINGS ARE GOING HOW THEY ARE. I HAVE BEEN DEALING WITH THEM SINCE 1998 AND AFTER THIS EXPERIENCE THEY'LL NEVER GET ANY MORE REFERRALS OR MONEY FROM ME.

    McCoy Ford - car_dealers - Updated June 2026

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