We love HomeBase for the service we find there. It is close to us in Kempner and sometimes prices…read moreare higher but they have comparable selections of the things we generally need to go to a hardware store for.

Went into this store today just looking for a quick item. Asked the manager on duty where the item…read moremight be located who nealy bit my head off, sorry for my visit buddy! I'll just drive to Killeen to get the part.

They've made it easy for me to heal from my surgery with curbside pickup. I have three dogs and…read morecan't wrangle that big dog food bag. It's almost a luxury to have them load for me. Thanks.

Ordered curbside pick up for dog food, got a notification that the order was ready. Got here to sit…read morefor 20 minutes after we already called to check in. Called again just for them to take 5 minutes to come out and say they can't find the order. Absolutely ridiculous.

I've experienced excellent customer service from them not only in store but after the sale as well…read more When I bought a bathroom vanity base (assembly required) and my husband couldn't find the instructions in it, I called and spoke to Mark and he said they would assemble it for me at no cost if I could bring it in that day. As we were loading it to take it to the store we found the instructions, but since they looked pretty complicated, I was willing to pay for assembly anyway, so I took it in. When I got to the store, I told Mark, whom I had spoke to on the phone that I had found the instructions and I would be willing to pay the assembly fee but he insisted that since he told me already that he would assemble it for free that it would be no charge and he and Chris put it together in no time.

I have had very great luck with buying from Home Outlet. Everyone is so helpful and know my name…read morewhen I walk in the door. We are remodeling a home and have bought majority of the stuff from there. Great service and prices.

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

Went in and picked up some oil today and was looking and a few other things. Eventually made it…read moreto the register where Mr cowboy rang me out. No personality what so ever!!! I wished him a happy thanksgiving to which he replied "or other"in a grumbling voice. He either hates his job or is a miserable person that doesn't care about customer service. Thanks cowboy, you helped make Home Base my new store for Stihl and home products!!!

Not open past 6 pm, not open on the weekends, unfriendly staff, customers seem like a pain to them…read more A far cry from when Ace was the place with the helpful hardware man. I have lived in Harker Heights for 10 years and have never failed to be disappointed by each visit here.

Great service! Went out of there way to get me the correct sinks. The have a large supply and very…read morequick service. Unlike the huge home supply stores, they have personal they get involved with you. They take time to get to know you and your project.

Great little hometown hardware store. The staff always greet you with a hello and what can we help…read moreyou with. The selection is about the same as Homedepot or Lowes just instead of having 100 boxes of something they have 2 or 3 on the self (I think this makes it easier to find and compare what you need then having a 20ft tall rack to sort through). The prices are about the same on most items. Actually on the screws and fasteners I find Keith to be a little less on the higher quality stuff. I have gotten to the point that I buy all my hardware at Keith's before I go to get building material some place else. Again this is due to the better quality of the hardware at a more affordable price. As far as covenant. I can go online and see if they have something in the store before I stop on my way home just like the bigger stores.

My review is for their store in Belton on Main Street. I can not locate that store on Yelp. I…read morewanted to say they are great! I was in there today to purchase a new pellet grill. I was torn between the different models. I knew I wanted a Traeger but which one? The staff was knowledgeable and friendly. I spent about an hour in the store looking at the pellet grills, asking question after question. Never once did I feel like I was bothering them. It was an enjoyable experience and I now own a new Traeger Pellet Grill. If you need anything, go here. The employees are friendly, knowledgeable and helpful. This is a great place. I am customer for life!

My daughter purchased a home in Sonterra. She needed some minor sheetrock repairs. I went to…read moreDanek's and picked up what I needed and helpful advice. I stuffed the hole with paper before spackling and then mimicking the texture. After painting it is perfect. The gentleman there was very helpful...the owner, I think. I will use them whenever I am in town and need supplies for her home. Davette

A nice hardware store in the area! It's a small one but it has basic needs of what you have in your…read moremind!