Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Pros - quick response. Came out the next day. Had it fixed in about 30 min…read more Con - expensive minimum charge $160 not told to me in advance. I probably would have called around if I had known that.

Elk repaired my 15yr old (ish) LG front load washing machine. They answered the phone right away…read moreand were able to send a technician the following morning. The man called with a 20min heads up for his arrival time. He was punctual, respectful, and very informative. Cost was very reasonable. Overall: Reliable, friendly, and very professional. Very respectful of my time as a customer. I highly recommend Elk Appliance Repair to anyone needing this service!

Our dryer went out during the storm. We just recently had a pair. Guy came out on a Saturday. Got…read moreeverything up and running within 40 minutes. Great service would recommend.

Wife scheduled maintenance on washing machine. Was told to try it out for a couple of days and if…read moreanything was still wrong to reach back out. My wife reached back out several times since, it has been a week, and we have been ghosted.

The best when it came to helping us diagnose our problem and ultimately helped us replace our…read morewasher. A thousand thanks!!!

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

Great experience the washer is over 13 years old so instead of replacing the drainage I am buying a…read morenew one!

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Hurst-Euless-Bedford you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

First of all, this is a real local business and not a broker that connects you with random…read moretechnician. Kyle himself answered the phone, agreed to come today, inquired about the issue and model number so he got the part that likely failed. He was spot on, my dryer needed a new heating element which he replaced quickly and left the machine working well. Super clean job and great to communicate. He was even early, I will definitely recommend and use him again.

I was very impressed with the service... It was easy to book him, and he was honest and…read morestraightforward with my options. He saved me money in the long run. He also diagnoses and repairs HVAC & split AC units -- in addition to all the usual home appliances (except for microwaves). I plan to have him look at my old HVAC unit in the near future. Right now the heating part is working, but the AC part has not been working. I'm looking forward to working with him again.

This is definitely an honest company. I called them about my LG fridge and freezer that both…read morestopped cooling and they recommended that I actually get in touch with LG instead because I was in the 5 year compressor warranty period. She instructed me to ensure I'm using language of "noncooling issue" so they wouldn't try to say it was out of warranty (past the 2 years). I am so grateful to this company for being honest and helping me resolve my issue at no large cost due to being under warranty. I trust this company.

Mr Appliance is the biggest rip off I have ever seen. There guy came out because dishwasher was…read morenot working properly. First the diagnostic charge of $129 plus tax. I didn't think there was tax on labor. Then he said it is the filter which he rinsed off and said you are good to go. Call me if you have any problems. The next day I ran this dishwasher and still have the same issue. I called today to see if he came back out of there was another diagnostic fee which I was told there would be. I said he didn't do any diagnostic on my machine before. This company is a huge rip off, do not care about their customers or the customer experience. Do not waste you time money or energy with this company. Worst experience I have ever had !!! And Max I have to disagree with your assessment. I did not repair the unit myself. Your guy said it was the filter needed cleaning and he did clean that out. The piece you referenced that I ordered myself was a plastic cover piece that functioned but a little worn. You guy said you can either replace that yourself or I can order one but that involves another trip. I looked up the piece he said was worn and I said I can get it online tomorrow for $10. Your guy said that is what I would do because if I order it then it would be $75 and not sure when it would be here. He said it is not creating your problem but I would replace it. When you pay $136 for a diagnostic fee that to me usually means checking out all the systems and see why my water pressure in the unit is so low. Your guy did no assessment. When I said here is the problem your guy said oh I already know what the problem is. He never bothered to check any of the systems in the unit. I appreciate your trying to reverse blame and put this at my feet but to me it is a simple problem that your guy did not diagnose he took a guess, address that but did not diagnose the problem.

E.A Appliance Repair has earned a new loyal customer! My dishwasher stopped working after the…read morefreeze. Created my Yelp project at 3:45p and by 4:15p I had an appointment. Elroy arrived on time. He communicated about the repair required and scheduled the repair after getting the part. He performed my repair the same day of receiving the part. Elroy left the repair area clean and in order. The price was fair and reasonable, well worth the money. Elroy, thanks again.

Eloy was prompt in his response to my request for a quote. He kept me posted as to his arrival…read moretime and fixed my icemaker quickly. There were no hidden costs and it is such a pleasure to work with someone who is honest and not trying to upsell me for something I don't need (which has happened to me before). I highly recommend him!

Jerry Whitten came out and declared our ancient washing machine DOA. Farewell faithful 1978 Maytag,…read moreyou lasted 40 years Jerry even took a photo to show his friends LOL Definitely recommend this company and definitely use them again.

Their tech was super sweet and told me what he thought needed to be done. Great! I forked over…read moremoney for the parts and he came back later with the parts and left. Well guess what??? Nothing was fixed. My temperature in the freezer varies from 0-30 degrees and my refrigerator from 35-45. I paid for a new motherboard and three sensors. My tech came back out and tested it and said I have no idea why this is happening. Let me talk to my boss and get back to you. Now it's been two weeks and the boss won't take my calls or return them. I've called no less than 8 times. The girl at the front desk even knows who I am. Please don't give these guys the time of day. You deserve better.

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.