I've used these guys for over 20 years for all types of appliance repairs. Always, honest, fairly…read morepriced, and do not leave a mess behind. Have to watch out for scammer who are listed on Google as Azle Appliance Repair and are actually some fly by night repair shop or just want to get your credit card number. Always call 817-298-1699.

Call for a washer repair. Got crap service even after 2nd visit. Repair guy never even took it…read moreapart. Said it was a warped tub. $785 to repair and Samsung would need to special make it. Called Samsung they said tubs don't warp it was stablizers rods. Googled it and paid $40 for parts and fixed my self. Worthless service cost $91. When we called them about it the guy on the phone could care less. I would never recommend this place. Wanted refund on service and they hung up. They are a scam to get free appliances from you

Mr. Munoz came to my home. The freezer to my refrigerator was not cooling and was frozen with ice…read more Mr. Munoz had to defrost my freezer with hot water and was successful. He used a couple of my towels to absorb the water when the ice melted. He was able to replace the defrost heater and thermostat. Yea! I have a working refrigerator and am thankful and grateful for his professionalism.

Came out today and fixed our refrigerator water dispenser. Quick, efficient and reasonable.read more

We had an issue with our refrigerator leaking out of the freezer water area. We called Ideal…read moreappliance and Ismael came The next day to inspect the problem. His prices were reasonable and we accepted the offer to dix same day. He was very thorough and you can tell he takes pride in his work being done right! He's our guy to call from here on out with our appliances!

Based upon the already posted reviews I called to have my old Kenmore refrigerator repaired. I…read morestrongly agree with the other reviews. Ismael is outstanding. He diagnosed the problem very quickly, and after obtaining the necessary parts returned and completed the repair. He was very punctual and arrived when he said he would. He is certainly knowledgeable and has a full understanding of how a refrigerator works and what the likely cause of any problem might be. If you have a refrigerator problem, give him a call. You will not be disappointed.

Ed was prompt, very professional and took care of the problem…read more I would recommend Ed to my friends and neighbors! I would not hesitate to call if I needed a repairman once again. Pam S

Ed has been fixing our appliances for 10+ years. He is always polite, prompt and fair. He is very…read moreknowledgeable about all appliances, and is happy to explain what is wrong, and what your options are. I highly recommend him.

I normally do not post negative reviews but I'm so upset about how I was just treated by, John, the…read moreowner of Marathon, I have to post this. I actually kicked him out of my house within one minute of him arriving which I NEVER have done for a service person before. I needed our dryer repaired because heating element was no longer working. My husband had removed the front cover of the dryer to replace the thermal fuse to see if that would fix the problem. When it did not, we called marathon to come out for a diagnostic call. We figured leaving the cover off would be no problem and allow for easy access. John arrived, wasn't particularly warm on the onset (seemed annoyed or stressed). As I led him to the laundry room, I acknowledged that the dryer was partially disassembled. Which honestly was a stretch because it was literally just the front cover off, no parts were undone. He immediately says "Uh, well that's a problem. I can't fix a dryer I can't diagnose." When I paused for clarity, he goes on to say (in an excessively rude and condescending tone) "I mean I'll try because I'm going to charge you the service fee anyway, but you really should have mentioned that in your scheduling. I usually charge an additional fee to put the dryer back together before servicing it." Had he said all of this in a polite tone, I would have inquired about the cost to reassemble the dryer, and then with understanding, say go ahead and do what you need to do. I wasn't trying to withhold any information, And honestly, it wasn't even really disassembled. His tone, approach, manner towards me was so incredibly rude and offensive, and frankly, I don't think he would've talked that way to my husband (or a man) like that. I simply asked him to leave my house. He promptly says " OK, Good luck" With an arrogant tone and then proceeds to walk out of my house and slam the door. Clearly, he doesn't need the business. Ladies, if you want to be treated with respect - AVOID!!

Marathon did an excellent job in repairing my refrigerator that quit on me suddenly. The technician…read morecame out the same day that I called and quickly assessed the problem. He ordered parts immediately and returned a few days later to perform the work and get me up and running again. The technician was prompt, professional, extremely knowledgeable and really nice. I also know that he was honest because my brother has his license in refrigeration repair back east and I consulted with my brother about the work and costs. This is the second time that I have used Marathon Appliance and I will definitely use them again in the future. They go the distance!

We had them out for an upright freezer not holding freezing temps well and the tech cleared out…read moresome ice from the drainage area. It worked fine for a couple of months. However, we later found out FROM ANOTHER REPAIR COMPANY that there was also ice formed BEHIND a panel that Appliance Rescue Service didn't even check. We later had Appliance Rescue Service come look at a dishwasher problem, and was quoted almost $500 to fix it. OTHER REPAIR COMPANY is going to fix it for $225. So while we initially liked Appliance Rescue Service, we come to find out they are less than thorough in their assessment, and also overpriced. We do NOT recommend them.

Appliance Rescue Service is on top of their game. They got back to me quickly after my request for…read moreservice, had someone scheduled for two days out, and Billy was there on time, very polite, extremely knowledgable and was able to quickly diagnose the problem with our ice maker. This required a part which he said could take around a week, but they had the part in 2 days and he was scheduled to install the part the next day. While here I asked him a question about my dishwasher and in a few minutes he had that figured out and replaced a bad part that was in the truck. Absolutely great service. Thank you!

Worst place ever. I paid $175.00 to have my dryer fixed only to find out it was not fixed. They…read moregraciously offered to sell me a used dryer because they could not fix mine. No refund for repairs. Bought the used dryer with a 30 day warranty. 35 days later it failed. I was told sorry your warranty has expired. Shady business I will never go back

I called this place and asked about my washer getting fixed! Without any hesitation the person on…read morethe phone began to try to figure out what the problem was. As soon as we figured it out he sent someone out to my house and he got it fixed the next day! Saved a bunch of money and got great customer service! I highly recommend trying this place out first for all of your Washer/Dryer repair needs!

Dan is a nice man, but he was unable to correctly diagnose the problem with our Whirlpool washer…read moreand was challenged at being prompt.

2 strikes so far…read more.. Yesterday had scheduled a tech to come between 2-5p...Even with that window, Dan didn't show up until 6:30, while we were eating dinner. Yes, he was nice enough and apologized, but when you give a time, you should honor it. Especially since it wasn't an exact time, but a 3 hour window. Second, he did not record the model or serial # of our machine - we had to be bothered while I'm at work, and my wife is recovering from surgery, to hunt down information we have no clue where it is. Very frustrating and unprofessional. Yes, everyone is nice and apologetic (which is why i gave 2 stars and not 1), but these are very basic issues that should not be taking place.