Really good experience using Alpha Appliance Repair. It's been a long time since I needed an…read moreappliance service person at the house, so looking at Yelp, Alpha had really strong reviews, so I went with 'em. Our washer needed a new drain pump, and I also thought the drain hose was full of gunk enough to go ahead and change out as well (since the machine was getting opened up already). He didn't have a hose on hand, but made a second trip (without charging extra for the additional drive) and got it all taken care of for a reasonable price. A nice guy, quick enough, no problems, washer works good again. Recommended.

Pros - quick response. Came out the next day. Had it fixed in about 30 min…read more Con - expensive minimum charge $160 not told to me in advance. I probably would have called around if I had known that.

Can't say enough about the ease and cost of this service. From Maria on the scheduling/technician…read morestatus to Jacob being extremely timely and quick to fix our dryer. He was knowledgeable and did a great job. He went above and beyond cleaning the inside of our dryer while he was in there and leaving no trace behind. Highly recommend!

Our dishwasher was on the fritz so I sent a Yelp message, and these guys responded super promptly…read moreand got me on the calendar quickly - I actually had to move the appointment to a later time than they suggested because I was busy. Jacob gave clear instructions on troubleshooting and came back a few days later to check for leaks - then when he arrived, he told us it seemed like a random overflow issue and said no parts needed to be replaced. It would have been very easy for him to charge us for a part and I'd never know the difference! Our service fee would go toward a repair in the next three months if it does turn out something is leaking. He was professional, communicative, and very sweet with my dogs!

$385 to replace a fuse on a 35 year old fridge. seems a bit much…read more Tech did fix the problem

This company is the real deal! The owner is friendly, down to earth, and does honest work. If you…read moreare looking for an appliance repair company for your home, look no further. Zirak is responsive and will ensure the job is done with efficiency and of the highest quality. He has visited my home a few times for some major repairs and has always exceeded my expectations. He is trustworthy and will always deliver results. His prices are also very fair. I highly recommend!

Mr. Appliance told me my oven wouldn't ignite because the safety valve was unsafe, which was…read moreperfectly logical since nothing about safety is ever safe. They heroically hunted for a part rarer than a straight answer, finally finding one for $420--plus labor, because labor is the price you pay for parts and parts are the price you pay for labor. I declined their $635 salvation but still paid $139 for the privilege of learning my oven was broken, which I already knew, because that's why I called them. Two months later, a handyman fixed it for $150 by replacing the ignitor, which wasn't the problem because it was the problem, and that's the beauty of this catch: the part you need is always the part they don't sell, and the part they sell is always the part you don't need.

on may 2nd we had a technician come out he walked in the door asked what was going we told him he…read morepushed the start button on my washer and automatically knew in an instant what it was I call bullcrap on that he never took it apart never even moved it told me 740$ to fix it ... absolutely not but he still got the 139$ for coming out won't call these people again definitely have a racket going there

Immediate response!! Robin was great. Took his time and was very professional. The job was a little…read moremore difficult than he thought, but he did it and we are so happy we chose Lux Appliance Care!

Robin did an amazing job. He diagnosed both our washer and dryer quickly and efficiently. I would…read moredefinitely recommend.

After a service call and a confirmation that my freezer (ancient) had died, they made me an amazing…read moredeal with a purchase of a new one. Their deal was even better than Costco or Sam's Club. Delivered and haul away the old one was negotiated. Extremely impressive and pleased.

Walt's appliance is an great store for appliance purchase prices are very reasonable they also…read morerepair appliances. Home repairs or you can thank your appliance to the shop repair cost is the best around. The crew explained everything that needed repaired. They also sell parts if you want to DIY . Great inventory on parts and all name brand appliances in stock. Completely recommended for your next appliance purchase or repair.

Great experience the washer is over 13 years old so instead of replacing the drainage I am buying a…read morenew one!

From the owner: Since 1996, Mr. Appliance® has been your proud partner for speedy home and business appliance…read morerepair throughout North America. Our service professionals are here to serve all your residential or commercial washer and dryer repair, oven repair, fridge repair and all other appliance repair needs. When you work with Mr. Appliance of Hurst-Euless-Bedford you can trust that our expert technicians will take pride in the cleanliness of their work. We provide upfront, clear pricing, and never charge by the hour. We diagnose your repair in person and always guarantee our work. Backed by the Neighborly Done Right Promise®, your satisfaction is our guarantee. Call us today for all your appliance repair service needs!

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

Beware using this company, they are not honest upfront. I waited all day for the repair tech to…read morecome to receive a call of a late arrival 30 minutes just before the last time of arrival. I had to call again for ETA still arriving late. Upon arrival the tech diagnosed the problem within 5 minutes and said he would be back with the part. An hour and a half later I called for ETA of the return to fix the appliance to find out he was doing other jobs and still had to get the part and arrival for the repair would be another hour!

The sales people are amazing here, but the buck ends there. There was a lack of communication that…read morecertain parts would not come with these luxury appliances. Additionally, delivery terms were vague as well causing some issues. When we finally got our appliances delivered, our $3k plus fridge had a rust spot on the front left door and a dent on the right front door. We were told an additional $70 to have them bring the fridge into our home? The $40 delivery we paid was just to drop it in our garage. Who does that? The thing was so complex it took the professional an hour and a half to take it apart and put it back together. I can only imagine how long it would've taken me not knowing what I was doing. Was told by the sales people the replacement door would be shipped in two days but got a call from the manufacturer and they said they have to order it and it will take 6-8 weeks for the upper left door to come in? Im glad it's only a cosmetic defect and not an actual hardware. The dishwasher also didn't come with hoses. Those cost extra. Actually, nothing came with what it needed to be operable. We were not told that at the time of the sale. This delayed installation on the dishwasher, cooktop, hood vent, microwave, and wall oven. You'd think for the amount you are paying for luxury appliances these things would come with it. Lame.